Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 10 min drive
Coslada Station - 7 min drive
Madrid Vallecas Station - 8 min drive
Vicalvaro Station - 8 min drive
Suanzes Station - 11 min walk
Torre Arias Station - 13 min walk
Simancas Station - 14 min walk
Restaurants
Tomaté - 7 min walk
La Autentica - 5 min walk
Mawersa - 10 min walk
Panishop - 4 min walk
Karrara - 8 min walk
About this property
Hotel ILUNION Alcalá Norte
Hotel ILUNION Alcalá Norte puts you within a 10-minute drive of El Retiro Park and Santiago Bernabéu Stadium. Guests can visit the fitness centre for a workout or grab a bite to eat at Alcala Norte Restaurant, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Suanzes Station is 11 minutes and Torre Arias Station is 13 minutes.
Languages
English, French, Italian, Romanian, Spanish
At a glance
Hotel size
212 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Off-site parking within 33 ft (EUR 25 per day)
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children's menu
Working away
Business centre
6 meeting rooms
Conference space (2390 square feet)
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Step-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Alcala Norte Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17.00 for adults and EUR 8.50 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 35 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per day
Parking
Parking is available nearby and costs EUR 25 per day (33 ft away)
Guests must contact this property in advance to reserve on-site parking
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number HM-4390
Also known as
Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid
Frequently asked questions
Does Hotel ILUNION Alcalá Norte offer free cancellation for a full refund?
Yes, Hotel ILUNION Alcalá Norte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel ILUNION Alcalá Norte?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel ILUNION Alcalá Norte?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel ILUNION Alcalá Norte?
No, this hotel doesn't have a casino, but Casino de Madrid (10-min drive) and Casino Gran Via (10-min drive) are both nearby.
What is there to do at Hotel ILUNION Alcalá Norte and nearby?
Hotel ILUNION Alcalá Norte has a fitness centre and a garden.
Are there restaurants at or near Hotel ILUNION Alcalá Norte?
Yes, there's an on-site restaurant, Alcala Norte Restaurant.
What's the area around Hotel ILUNION Alcalá Norte like?
Hotel ILUNION Alcalá Norte is in San Blas-Canillejas, a short 9-minute walk from Calle de Alcalá.
Hotel ILUNION Alcalá Norte Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Christian
Christian, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Hotel definitely met my expectation
Started with a very warm greeting from the reception desk upon arrival. I left a note on my account that I would be arriving early in the morning the day after my check-in date. I was able to check into my room without issue. The room itself was very clean, both the living quaters and the bathroom. The dining room and bar areas were more than sufficient. Hotel was located about a 10 minute walk from the nearest metro station.
Patrick
Patrick, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Lovely quiet stay
We stayed for 2 nights and chose this hotel for convenience of proximity to the airport for our night flight arrival. It was a short taxi journey, and 24 hour check in was available for us. The room was spacious and extremely clean. We had one of the best sleeps! The hotel is close to the Metro which takes less than 20 mins to the centre of Madrid - very accessible and worth it.
Georgie
Georgie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
line
line, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Sept 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Nice clean, comfortable room, mostly quiet, good breakfast
Rod
Rod, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
The place is safe and very clean.Thank you !
Marisol
Marisol, 3-night trip
Verified Expedia guest review
6/10 Good
6 July 2024
The staff are very nice and accommodating. The location is not ideal unless you’re going to the nearby stadium. My biggest issue is that our rooms smelled like smoke. They were non smoking, but must have at been smoking at some point. I just couldn’t get over the smell.
Amy
Amy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Kind staff. Spacious room
adriana
adriana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
Dean
Dean, 4-night trip
Verified Hotels.com guest review
8/10 Very good
3 June 2024
Good breakfast, comfortable and close to transportation.
Alberto
Alberto, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 June 2024
Very clean and nice! Staff were helpful.
I stayed here as I needed to go to the Atletico Madrid stadium frequently and it was a 20-25 minute walk to it. Otherwise, the closest metro is about a 10-minute walk away and takes you to the city centre but it is a 30-minute journey.
Christina
Christina, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Excellent!!
Kalpana
Kalpana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Very good
Very good hotel, a little bit expensive for quality-money but in fact on good place situated. Friendly staff, nice breakfast, big comfortable rooms with king size bed.
Trifon
Trifon, 9-night business trip
Verified Hotels.com guest review
8/10 Very good
24 May 2024
not sure if I would go back
Hotel was ok, room was fine, bathroom could use an exhaust fan.
breakfast staff horrible, went for a cup of coffee to go at 7.30 AM and was told to wait in the bar, never anybody to serve me a cup of coffee, left after a while, without coffee
terrible start of the morning
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2024
Nice contemporary hotel. Spacious rooms. Small dining area for dinner but bartender was helpful in recommending various dishes for us to try. Breakfast staff was not as friendly or welcoming. We had to find staff to ask questions about the food options.
Shannon
Shannon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
David
David, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 May 2024
CESAR A
CESAR A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2024
The only downsize was being charged earlier when I selected Pay at Hotel
David
David, 3-night family trip
Verified Hotels.com guest review
6/10 Good
13 May 2024
Issue with the Wifi, never able to get a connection stable in my room. They even gave me access to the staff wifi and i still was not able to get stable internet.
Chad
Chad, 3-night trip
Verified Expedia guest review
6/10 Good
5 May 2024
Language Problem
Nice clean balcony but the front desk employees do not speak good English
Mohammad
Mohammad, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
4 May 2024
Javier
Javier, 1-night trip
Verified Expedia guest review
8/10 Very good
4 May 2024
Convenient location, friendly staff, overpriced bar drinks and parking.