6/10 Good
17 Dec 2024
Mixed review
PROS: Beds were comfortable, nice walk in shower, separate vanity area from the toilet area, tiled floors, Samsung TV, great view, ice machine for filling water cups, filtered water, breakfast every day with a good variety of cereal, bagels and biscuits.
Keurig in room, mini frig in room and I mean mini.
CONS: pool was not heated even though I called prior to make sure it was. Pool and especially hot tub was not cleaned. Hot tub was nasty.
Room service was upon request for housekeeping, and then we would only get 2 towels at a time, sometimes no washcloth or no bathmat had to ask over and over again. Called front desk. no one answers.
Breakfast was the same everyday, sausage patty and egg bites. Ran out of yogurt, orange juice and muffins on second day. Asked the owner about this and he said the truck didn't show up. none of this was available for the balance of days we were there. Then go to the store! Resort fee of 48.00 a day is supposed to include breakfast, not just partial breakfast.
We did bring our issues up to owner and he made it right for us, but still do not take action to solve the issues.
Great location, close to restaurants
Verified traveller
7-night trip
Verified Hotels.com guest review
