Transismica, Via las Lajas, Las Cumbres, Las Cumbres, Panama, 77500
What's nearby
El Dorado Mall - 12 min drive - 13.7 km
Albrook Shopping Mall - 13 min drive - 16.6 km
Via Espana - 13 min drive - 14.3 km
Multiplaza Pacific Mall - 15 min drive - 15.0 km
Avenida Balboa - 17 min drive - 17.7 km
Getting around
Panama City (PAC-Marcos A. Gelabert Intl.) - 15 min drive
Balboa (BLB-Panama Pacifico Intl.) - 27 min drive
Panama City (PTY-Tocumen Intl.) - 30 min drive
Panama City Passenger Station - 24 min drive
Restaurants
Restaurante Aries - 4 min drive
McDonald's - 5 min drive
Hot Chicken #3 - 2 min drive
Food Court Los Andes Mall - 6 min drive
Popeyes Louisiana Kitchen - 6 min drive
About this property
Hotel Las Cumbres & Water Park
When you stay at Hotel Las Cumbres & Water Park, you'll be within a 15-minute drive of Albrook Shopping Mall and El Dorado Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Las Cumbres View, which serves Regional cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
114 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10 AM
Bar/lounge
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Sleep well
Free rollaway/extra bed
What to enjoy
Balcony
Freshen up
Free toiletries
Towels
Stay connected
Desk
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Las Cumbres View – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Lounge View Bar – On-site bar.
Fees & policies
Refundable deposits
Deposit: USD 20.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:30 AM to 5:00 PM
Policies
This property accepts credit cards.
Also known as
Hotel Las Cumbres Water Park Panama City
Avalon Hotel Panama Grand
Avalon Grand Panama Las Cumbres
Hotel Las Cumbres Water Park
Avalon Grand Panama Panama City
Las Cumbres Water Park Panama City
Las Cumbres Water Park
Las Cumbres & Water Park
Hotel Las Cumbres Water Park
Hotel Las Cumbres & Water Park Hotel
Hotel Las Cumbres & Water Park Las Cumbres
Hotel Las Cumbres & Water Park Hotel Las Cumbres
Frequently asked questions
Does Hotel Las Cumbres & Water Park offer free cancellation for a full refund?
Yes, Hotel Las Cumbres & Water Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Las Cumbres & Water Park?
Yes, there's an outdoor pool. Guests have pool access from 9:30 AM to 5:00 PM.
Are pets allowed at Hotel Las Cumbres & Water Park?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Las Cumbres & Water Park?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Las Cumbres & Water Park?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at Hotel Las Cumbres & Water Park?
No, this hotel doesn't have a casino, but Fiesta Casino (14-min drive) and Bingo 90 (14-min drive) are both nearby.
What is there to do at Hotel Las Cumbres & Water Park and nearby?
Hotel Las Cumbres & Water Park has an outdoor pool and a garden.
Does Hotel Las Cumbres & Water Park have any outdoor private spaces?
Yes, every room features a balcony.
Hotel Las Cumbres & Water Park Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.0/10
Staff & service
5.0/10
Amenities
4.8/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
19 Feb 2024
Very bad
The hotel does not exist on the given address. I’ve been charged for nothing. Very bad experience
VIKAS
VIKAS, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
21 Feb 2019
The neighborhood was unkept and dirty with no shops or restaurants nearby. While extremely pleasant, the staff spoke no english which made communication a bit of a challenge. The motel was very clean but also very run down.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
29 Oct 2018
It was a comfortable stay the pool is not all that and closes at 5 , breakfast is continental but centric to main road to go everywhere short distance
Roxanne
Roxanne, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
11 Oct 2017
Old hotel
The water park was only open on Sunday. No hot water till halfway through the week. Over 5 miles to nearest subway stop. We spent a fortune on taxi cabs. Nothing in the area. If you are looking for a quiet out of the way place this might be for you. We wanted to tour the city and the canal but too far away and taxis were expensive
stephanie
stephanie, 7-night trip
Verified Expedia guest review
8/10 Very good
22 Nov 2016
This Hotel is not located downtown, it is quite far, I choose it because it was close to my relative home and I was in Panama to visit him.
Carmen Eugenia
Verified Expedia guest review
2/10 Poor
3 Jan 2015
Not what we thought
Hotel is very run down and needs many repairs. Location is far from everything. Only 1 restaurant and they have same menu all the time. Hard to find someone that speaks English. No hot water in room.
Janet
Verified Expedia guest review
8/10 Very good
18 Nov 2014
Great hotel located in the middle of a jungle
This hotel has been placed on a very attractive terrain. Lot of tress, Jungle paths, waterpark and a lot of other amenities to enjoy. Needs a constant maintenance.
Jerónimo
Verified Hotels.com guest review
2/10 Poor
27 Oct 2013
never again
worst hotel I've ever been. the building is old and not maintained. almost everything in the room doesn't work.
Verified traveller
Verified Expedia guest review
2/10 Poor
20 Sept 2013
The park was not working and the hotel was very ol
The park was not working during the week or weekend there was a power outright so there was no air conditioning
kate
Verified Expedia guest review
2/10 Poor
18 Sept 2013
WORST HOTEL EVER
THIS WAS THE WORST HOTEL I EVER BEEN TO, ITS DIRTY, SMELLY AND THE SHEETS VERY DIRTY. I COULD NOT STAY THERE FOR MORE THAN 20 MINUTES. IT LOOKED NOTHING LIKE THE PICS ON THE WEBSITE, WE WERE SO DISSAPOINTED WE HAD TO BOOK ANOTHER HOTEL THE SAME NIGHT. THIS HOTEL NEEDS LOTS OF FIXING UP BEFORE IT CAN BE BOOKED AGAIN.
NIKKI
Verified Expedia guest review
2/10 Poor
1 Aug 2013
Old and moldy!
Not in a great area, both far away and misleading. What is advertised, is far from the truth! Only positive comments would be about the staff.
Verified traveller
Verified Expedia guest review
2/10 Poor
2 July 2013
Avalon Panama City
I'm sorry to say but this has to be the worse hotel I've ever been in. It took me over an hour to get to it. There is no cable and the two or three channels you can hear are not to be seen. There is a telephone installed but it does not work. The bathroom has dirty tiles. There is no indication as to how to get to the lobby. I spent about 15 minutes stepping in and out on of the elevator in order to find the lobby. They do not even have bottled water for sale. The bed and the ac were great but that is all I can come up with on the positive side. This hotel is a definite NO for me and anyone who wants to hear my opinion will hear the same. I'm a very frequent Panama visitor but have yet to find a hotel like the Avalon. On a scale of 1 to 10 I would surely rate it a 1.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
18 May 2013
Abandoned hotel
The room was clean and confortable. But the hotel itself, seems abandonned. I would compare it to a sleazy motel, where you might want to go for a "siesta". Service was very poor. I would suggest that you take this hotel off you expedia site.
They changed my room, because they tought I left. I did not leave any luggage, while visiting Panama city. But they did throw away my toothbrush, toothpaste, and mouth wash.
Gilles
Verified Expedia guest review
2/10 Poor
29 Mar 2013
Horrible
Do not stay here. Run down! Mouldy! Horrible.
Kim
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2013
visiting panama
People were friendly and helpful, rooms very big and nice, 2 king size beds. Towels and linens nice and clean. AC worked great and it was very quiet at night. Food in restaurant good. Difficulty getting internet access. Out of water for a while, but they fix things fast. Room key did not work, but got fixed later. Water park in back was open Sunday and it is very nice for kids, it was busy, but friendly atmosphere. Overall a pleasant stay.
yvonne
Verified Hotels.com guest review
8/10 Very good
23 Jan 2013
Lovely Old Charm Hotel with good mountain views. Service is good and food was great. Will stay here again and recommend.
Valerie
Verified Hotels.com guest review
2/10 Poor
29 Oct 2012
The Bates Hotel
This hotel is VERY, VERY run down. The grounds are extemely uncared for, and the halls were kept dark (no lighting). The pool and its surroundings was dirty. The walk ways were littered with falling tree leaves and lems. Also looks as though the green allergy/mold had not been washed away in years. The rooms smeld old and moldy. When we checked in the computer system to the rooms did not work, so we had to be escorted to our room, which by the way had no hot water. The internet service was unbelievably poor if worked at all. It felt like I was in a horror movie (The Shining and/or The Bates Hotel in the movie Psycho). I would NEVER recommend this hotel; not even to my enemies.
Their website is TOTALLY. to say the least misleading.
Verified traveller
Verified Expedia guest review
2/10 Poor
19 Aug 2012
Stay away
Terrible place. I don't even know where to start. The hotel is quite old and smells of mildew. That alone is not enough to write a negative review IMO. Where this hotel really misses the mark is on customer service. The front desk was extremely rude. Every small request we made (such as requesting the phone number for a nearby restaurant) was met with dirty looks and smirks. The hotel's restaurant has an awful menu, and worse service. Wifi and AC were promised, but neither worked. On top of all of this, the location is quite inconvenient. Far away from the city. I hardly ever write reviews, but I had to make some comments about this hotel. Don't stay there. Please!
Verified traveller
Verified Expedia guest review
6/10 Good
16 Aug 2012
The staff was nice.
If you are going just for the water park, DON'T There isn't one that is in operation. I don't know when the pictures were taken, 10,15, or 20 years ago. There are a lot of slides but no water on them. Most of the staff speaks Spanish. The hotel does smell like mildew. If you are just looking for price and a comfortable bed it is ok.
happy2swim
Verified Travelocity guest review
6/10 Good
11 Aug 2012
just ok!
We felt avalon has its glory in the past, but these days they can't keep it up, rooms are ok and comfortable, but all the facilities are outdated... I thank the staff for all their help, but I don't feel staying here again, besides that it is farther than I though.
Axuliadora
Verified Expedia guest review
4/10 Fair
5 Aug 2012
Beware of this Property!
This hotel simply did not deliver. It was in the middle of no where. It would have cost us US30 each way to reach downtown plus at least 30 minutes. It was 30 minutes from the city airport and another US25.00. The "resort" is run down and passed it's prime. Albeit we were there in the off season, we could tell as soon as we entered that we had made a mistake in booking it. The rooms were very large and clean BUT there was no hot water! This is a US50 to US70 night property, don't pay twice as much as we did!
The internet was also down so we couldn't even call to make other arrangements...needless to say, we were disappointed and lodged a complain with Expedia to review the hotel rating.
Bert
Verified Expedia guest review
2/10 Poor
2 Aug 2012
Poor choice for a hotel.
First the hotel is too far from the Airport, about 30 mins and it cost me $33.00 USD for a taxi to get to the hotel and $ 30 USD from the hotel to the Airport because they do not provide a free shuttle. AC worked for about half an hour, next thing the water was just a little warm. Well don't talk about the complimentary breakfast, that was bread - white or whole wheat with butter and you could order something from the kitchen, which when I did, let me just say I had to just get up and leave the table without eating it. I do not which to say any more because it is bringing back too much bad feelings.
Sharon
Verified Expedia guest review
4/10 Fair
10 July 2012
Verified traveller
Verified Hotels.com guest review
2/10 Poor
5 July 2012
Dont waste your time...
Very poor service. Hotel seems to be going out of business. Room keys not provided as front desk clerk had to open the room for us. No Airconditioning in our frist room so we moved to another room... Electricity went out then no water for about 6 hours,,,,,,, Need i say more??
A Sanjur
Verified Hotels.com guest review
8/10 Very good
16 June 2012
Huge rooms, nice view, good price.
Great but key card machine broke and could not issue keys to anybody. Had to ask staff to open room every time. Internet went down 2nd day but they offered a cellular internet stick for those with a PC. AC worked great, hot water worked. Overall, happy with stay.