Hotel BelleVue Club

3.0 star property
Family-friendly hotel with 8 outdoor pools, near Playa de Muro
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel BelleVue Club

8 outdoor pools, pool umbrellas, pool loungers
In-room safe, blackout curtains, free cots/infant beds, WiFi
In-room safe, blackout curtains, free cots/infant beds, WiFi
Lake
Reception

Reviews

6.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Pool
  • Free parking
  • Internet access
Main amenities
  • Near the beach
  • Restaurants and bar/lounge
  • 8 outdoor pools
  • Nightclub
  • Breakfast available
  • WiFi in the lobby
  • Free children's club
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Babysitting
  • Terrace
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 34 of 34 rooms

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (3 Adults + 3 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 6
  • 5 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 3 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (4 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 5 Single Beds and 1 Single Sofa Bed

Studio, Balcony (3 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (4 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (3 adults + 3 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (4 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (3 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (2 Adults + 4 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (2 Adults + 3 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (5 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony (3 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Double Room (2 Adults +1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (5 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 5
  • 5 Single Beds and 1 Single Sofa Bed

Studio, Balcony (2 Adults +1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (4 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 5
  • 5 Single Beds and 1 Single Sofa Bed

Deluxe Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Studio, Balcony (1 Adult)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed OR 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (3 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 5
  • 5 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Studio, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (4 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 4
  • 5 Single Beds and 1 Single Sofa Bed

Deluxe Double Room

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 3 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 1
  • 1 Single Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom, Balcony (3 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (4 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 6
  • 5 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony (4 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

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About the area

Map
Av. Pedro Mas y Reus s/n, Alcúdia, Mallorca, 7410

What's nearby

  • Alcúdia Beach - 17 min walk - 1.5 km
  • Hidropark - 20 min walk - 1.7 km
  • Roman Remains of Pollentia - 5 min drive - 3.3 km
  • Alcúdia Port - 5 min drive - 3.3 km
  • Playa de Muro - 9 min drive - 3.1 km

Getting around

  • Palma de Mallorca (PMI) - 48 min drive
  • Inca Station - 19 min drive
  • Sa Pobla Station - 20 min drive
  • Lloseta Station - 23 min drive

Restaurants

  • ‪Bellevue - ‬2 min walk
  • ‪L’Épicerie Alcudia - ‬3 min drive
  • ‪S'àmfora - ‬12 min walk
  • ‪El Loro Verde - ‬9 min walk
  • ‪Playero - ‬17 min walk

About this property

Hotel BelleVue Club

Placing you within a 10-minute drive of Playa de Muro, Hotel BelleVue Club features a nightclub and a free kids' club. Guests can take a dip in one of 8 outdoor pools or grab a bite to eat at Pizzeria Dolce Vita, which serves dinner. Other features include a poolside bar, a children's pool and a snack bar/deli. The helpful staff and overall property condition get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at Hotel BelleVue Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

English, German, Italian, Spanish

At a glance

Hotel size

  • 1468 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Racquetball/squash
  • Mini golf
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • On-site car hire
  • Laundry facilities
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 17 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 8 outdoor pools
  • Arcade/games room
  • Nightclub

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries

Stay connected

  • WiFi (surcharge)

Food and drink

  • Mini fridge

More

  • Limited housekeeping
  • In-room safe

Special features

Dining

Pizzeria Dolce Vita – This restaurant only serves dinner.
Restaurant Brasserie – This restaurant only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night, up to 9 nights and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • WiFi is available in guest rooms for EUR 5.00 per day (rates may vary)
  • WiFi is available in public areas for EUR 1 for 60 minutes (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 8.5 for adults and EUR 4.75 for children

Renovations and closures

The property is closed between 2 November and 21 March.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

BelleVue Club Alcudia
BelleVue Club Hotel Alcudia
Holiday Village Bellevue
Bellevue Apartments Alcudia
Bellevue Hotel Alcudia
Hotetur Club Bellevue
Bellevue Alcudia
Hotel Bellevue Alcudia
Apartments Hotetur Bellevue Hotel
Hotetur Bellevue
Bellevue Club Hotel Port d`Alcudia
Apartments Hotetur Bellevue Puerto Alcudia
BelleVue Club Resort Alcudia
BelleVue Club Resort

Frequently asked questions

Is Hotel BelleVue Club currently open?
The property is closed between 2 November and 21 March.
Does Hotel BelleVue Club offer free cancellation for a full refund?
Yes, Hotel BelleVue Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel BelleVue Club?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Hotel BelleVue Club?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel BelleVue Club?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel BelleVue Club?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel BelleVue Club and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Enjoy a swim in one of the 8 outdoor swimming pools or use the hotel's other amenities, which include a nightclub and an arcade. Hotel BelleVue Club also has a garden.
Are there restaurants at or near Hotel BelleVue Club?
Yes, there's an on-site restaurant, Pizzeria Dolce Vita.
Does Hotel BelleVue Club have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Hotel BelleVue Club have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel BelleVue Club like?
Hotel BelleVue Club is a short 17-minute walk from Alcúdia Beach and 20 minutes' walk from Hidropark.

Hotel BelleVue Club Reviews

Reviews

6.2

Good

6.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Mariusz, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Kim, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

rashmi, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Nearly fine for family budget holiday however as 3 girls in their twenties it’s very unsafe, the complex is very public and some locals in a car followed us one nice intimidating and revving their car to scare us, get a reaction, I felt as though I didn’t want to the room after that incident. There was another incident of some man on a scooter intimidating us, nearly drove into us to get a reaction, we went on the road to avoid him. The pool areas noisy and unkempt, can’t get a bed around the pool after 9am would not recommend. Check in staff very friendly and happy room was clean however towels and linen not the best, stains and dirty to the touch. 2/10
Taylor, 5-night trip with friends
Verified Expedia guest review

6/10 Good

All ok
jose, 3-night family trip
Verified Expedia guest review

8/10 Very good

David, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Nathan, 8-night family trip
Verified Hotels.com guest review

4/10 Fair

stephen, 11-night family trip
Verified Hotels.com guest review

2/10 Poor

Pay a little extra and stay somewhere else. They do not care about customer service and the rooms are very VERY dirty…
Emmanuel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Top
Gustavo Linhares, 2-night trip
Verified Expedia guest review

6/10 Good

No fue lo que esperaba. La cucheta de arriba estaba sin hacer y cuando hicieron la limpieza la dejaron toda desarmada. Las toallas todas tuvieron mejor vida al punto de que tuve que pedir que me las cambiaran. Solo dan shampoo, ni gel de ducha ni acondicionador, mucho menos crema para el cuerpo. La cocina solo tenía dos vasos, nosotros éramos 4 y el apartamento para 6. La mayoría de las atracciones en las piscinas no pueden usarse porque no les circula el agua. Variedad de detalles que impiden dar a este resort más estrellas.
Maria, 3-night family trip
Verified Expedia guest review

8/10 Very good

Amazing x
Wogu Rachael Adugo Olanrewaju, 5-night family trip
Verified Expedia guest review

2/10 Poor

The food was the worst food ever, ended up having to go out for breakfast every day and paying even though we paid for all inclusive, thankfuly we had the mexican and italian for a night each which saved us money but the other days we had to pay to eat out, the pools was really dirty
Chelsea, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great big hotel great stay
Liam, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Yacine, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Unsafe. Unclean.
Reagan, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Food was the biggest downside
Hotel was all in all good, cleaners didnt come as often as we would of preferred and the all inclusive was by far the best we have experienced, but the italian restaurant made up for it Would of liked more variety with the food but all in all worth the price
Rebecca, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Hayley, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Adam, 2-night trip
Verified Expedia guest review

6/10 Good

Shane, 4-night trip
Verified Expedia guest review

8/10 Very good

Lalaine, 5-night trip
Verified Expedia guest review

10/10 Exceptional

lush trip
The room was lovely very well equipt and clean. Staff are very friendly and helpful. atmosphere around the site is great and we had a wonderful time. Pools were clean and sun loungers comfy.
Nicola, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Fab 4 kids
Fab 4 kids under 13, splash pools water slides for toddlers upwards, several pools. Stayed end of April. Breakfast is good, lunch we had from pool bar, burger, salad and chips most days or ate out, dinner I found OK, children can struggle to find more than chips and rice to eat. I drink lager, amstrel is served on all Inc, which is alright, kids have selection of pop, slush, juice and ice cream is served alot at bars round pool. Entertainment is good some nights, thought bands were decent, plus several play areas for children. There's an expensive fair mediocre rides. For the price I can't fault it... Although it was quiet whilst there.
Catherine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dale, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Awful, high rise trashy accommodation. Kitchen had very limited equipment. Whilst overall clean(thanks to staff), very dated. Chipped paint everywhere. Kitchen area tiling had been overpainted but that was still flaking. Bathroom shower was a dribble. Outside areas were unkempt, again despite staff efforts - but overall the clientele were unconcerned about the environment. Pool area on first appearance was clean but on closer inspection - cigarette butts and discarded sweet/ice cream wrappers in amongst hedging. People smoking at poolside. I felt that if I had raised a complaint at the time of my stay - reception/management would not be concerned. I left location 2 nights early and found alternative location because it was so bad.
Louise, 6-night trip
Verified Expedia guest review