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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Family-friendly hotel in Caguas with casino and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Water view
Casino
Lobby
Banquet hall
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Casino
  • Parking available
  • Gym
  • Connecting rooms available
Main amenities
  • Housekeeping (on request)
  • Casino
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Conference centre
For families
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is AU$352
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Mountain view

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Water view

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$452
includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
500 Alhambra En Granada Boulevard, Caguas, 00726

What's nearby

  • Jardin Botanico y Cultural de Caguas - 8 min drive - 7.2 km
  • Condado Beach - 26 min drive - 34.9 km
  • Pan American Pier - 26 min drive - 34.6 km
  • Port of San Juan - 27 min drive - 36.4 km
  • El Yunque National Forest - 28 min drive - 28.9 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪El Rancho De Los Trovadores - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Lechonera La Hacienda - ‬6 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Restaurante Raices - ‬4 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Try your luck at the casino when you stay at Four Points by Sheraton Caguas Real Hotel & Casino in Caguas. Guests can take a dip in the outdoor pool or grab a bite to eat at Flor de Caña Eatery Eatery & Bar, which serves breakfast, lunch and dinner. A poolside bar, a 24-hour fitness centre and a children's pool are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 125 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide

What to do

  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Casino
  • 10 casino gaming tables
  • 433 casino slot machines
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Roll-in shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Flor de Caña Eatery Eatery & Bar – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 18.87 per cent

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 8.00 to 20.00 per person
  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Parking

  • Self-parking costs USD 13.38 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Caguas Four Points
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Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Frequently asked questions

Does Four Points by Sheraton Caguas Real Hotel & Casino offer free cancellation for a full refund?
Yes, Four Points by Sheraton Caguas Real Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Four Points by Sheraton Caguas Real Hotel & Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes. Self-parking costs USD 13.38 per day.
What are the check-in and check-out times at Four Points by Sheraton Caguas Real Hotel & Casino?
Check-in start time: 3 PM; check-in end time: noon. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, the 3800 square-foot casino features 433 slot machines and 10 gaming tables.
What is there to do at Four Points by Sheraton Caguas Real Hotel & Casino and nearby?
Four Points by Sheraton Caguas Real Hotel & Casino has a casino and a water slide, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, Flor de Caña Eatery Eatery & Bar offers pool views.

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel review
Nice hotel. I stayed for a business trip and would choose this hotel on my next business trip.
Doug, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Santy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Yaritza, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nuria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marenid, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mildred I, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Home away from home
Great service and they always make me feel like at home.
Maribel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

No microwave in the room
Mario, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nnadozie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 15-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful clean property
Marilyn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, the staff was so kind and helpful. The restaurant at the hotel is clean, food was good and waiters are genuinely helpful. I will definitely coming back.
Rouselande, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel window was dirty, the rest was perfect
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lydia, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Sonia, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing service
Vivian, 2-night business trip
Verified Expedia guest review

2/10 Poor

Overpriced, i would never recommend staying here
Room was to cold and had a bad smell to it . The tv stations were not in line with the listings . The safe didn’t work until I notified the front desk . The charging port was not plugged in . The bed had to be pulled out in order to plug it in . The hotel service charges were out of line ranging from $33 a day to over $50 . No entertainment and a casino primarily filled with 1 cent slot machines .
Arthur, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lemuel, 1-night trip
Verified Expedia guest review

8/10 Very good

Glorilda, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vivian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property like new. Clean and friendly staff!
sofia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ive always liked staying at 4 Points due to the wonderful staff, the cleanliness, and the quietness. I always recommend this hotel to my family and friends. Keep up the great work.
Walter, 3-night family trip
Verified Expedia guest review