Chattanooga, TN (CHA-Chattanooga Metropolitan) - 26 min drive
Alcoa - Knoxville Airport (TYS) - 76 min drive
Restaurants
McDonald's - 6 min walk
McDonald's - 3 min drive
Cracker Barrel - 2 min walk
Cookout - 1 min drive
Sonic Drive-In - 7 min walk
About this property
Douglas Inn And Suites
Douglas Inn And Suites is a great choice for a stay in Cleveland. Guests can enjoy the fitness centre, and hiking/biking trails, kayaking and mountain biking are nearby. Fellow travellers love the helpful staff and location.
Languages
English
At a glance
Hotel size
40 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 18 kg per pet)*
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–9:00 AM
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Waterskiing nearby
Zip-lining nearby
Working away
Business centre
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Television in common areas
Fitness centre
Mediterranean architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Well-lit path to entrance
Room amenities
Be entertained
40-inch TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 35.00 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 13 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland
Frequently asked questions
Does Douglas Inn And Suites offer free cancellation for a full refund?
Yes, Douglas Inn And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Douglas Inn And Suites?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Douglas Inn And Suites?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Douglas Inn And Suites?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. There's a charge of USD 35.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Douglas Inn And Suites and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring. Douglas Inn And Suites also has a fitness centre.
What's the area around Douglas Inn And Suites like?
Douglas Inn And Suites is located a short 16-minute walk from Cleveland State Community College. Travellers love the motel's prime location.
Douglas Inn And Suites Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
6 Jan 2025
I had no hot water tot take a shower. It was brought to the clerk’s attention. He said he would check on it. I checked back a little bit later and he said to keep checking. Very disappointed.
Melinda
Melinda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Awesome
Clean rooms and extremely nice staff! Will definitely stay again
Alexandra
Alexandra, 3-night trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Beverly
Beverly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Jose F
Jose F, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Jan 2025
We stayed there the week before and the room we had was great so we booked this hotel again on our way back from our trip. We had a different room than the last time. This room was not cleaned very well. The walls had stuff splashed on them. The shower had hair in it and the shower drain was not draining. The sheets on the one bed had a stain on it.
Laurie
Laurie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Tina
Tina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Perfect
We stayed with our puppy and the room was perfect. The room was clean and the staff was very nice.
Laurie
Laurie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Pete
Pete, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
27 Dec 2024
Nasty
Nasty smell. No gym. Locks didn’t work. Door was stuck. Breakfast was non existent. If the room was $40 it would be worth it.
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
competitively priced room
Very nice clean room. just a quick overnight.
competitively priced
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Good option for good price,...breakfast not great.
beds and bedding were fine, as was cleanliness. Nice shower.. only disappointment was the breakfast...limited options. Teabags were for green iced tea...don't think they were tea drinkers! for us northerners, focus on biscuits and gravy as key for b'fast just doesn't work for health-conscious travelers. Glad for OJ and apple juice. Pleasant workers.
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Dec 2024
Room service would happen on day 3, there wasn’t hot water for a shower only Luke warm, continental breakfast wasn’t good as the eggs stuck to the pan as they had been there awhile.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Dane
Dane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
Katie
Katie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
Jody
Jody, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Pablo
Pablo, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Nov 2024
Poor hotel
The room we stayed in smell terrible. Says non smoker but sure did smell like it was a smoker room. Bed sheets had hair all over it like it was never change. Pillow cases were yellow and did not look clean. Luckily we had our own pillows from our road trip. Would have brought it to service attention but it was almost midnight when we checked in. Suprise this hotel has positive reviews. Either it’s fake reviews or we just got a bad room.
Jake
Jake, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
why did you direct this rto my husband when I made
I had reserved a King bed room, but the hotel did not provide.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Not a keeper - disappointing
We were disappointed with the "suites". The most disconcerting was the security/ room safety. The door to the room did not fit well and there was light showing through from the hall on 3 sides - questioned the safety in a fire - no seal of the room from the hall.
Overall it was a tired hotel.
Elizabeth A
Elizabeth A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Great clean value
Exceeded expeditions for the price. Wonderful customer service day and night. Decent breakfast and clean updated room!
Chelsey
Chelsey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Nice place to stay
Staff was friendly and efficient. The room was clean and comfortable. There was plenty of places to eat close by. Nice place for the affordable price. I would definitely recommend it to others and stay again.
Leslie
Leslie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Philip
Philip, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Great Stay
Clean, nice, great breakfast, and affordable. Loved it!.