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Occidental Cozumel - All Inclusive

4.0 star property
Cozumel beachfront property with spa, beach bar
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Occidental Cozumel - All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Private beach, sun-loungers, beach towels, beach massages
Dock
Terrace/patio
Nightclub

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Free breakfast
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The price is AU$465
includes taxes & fees
13 Jan - 14 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Concierge)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Romance)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bath and shower
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royal Level Luxury

Royal Level Luxury

Royal Level Luxury

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bath and shower
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
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About the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

What's nearby

  • San Francisco Beach - 11 min walk - 1.0 km
  • Nachi Cocom Beach Club & Water Sport Center - 15 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 2 min drive - 2.2 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.3 km
  • Paradise Beach - 2 min drive - 1.9 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Playa Uvas - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Manatees Swim Up Bar - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive offers a private beach where you can enjoy beach massages, beachside drinks and sunloungers, plus you'll have access to on-site kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Dining choices include 7 restaurants, and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a nightclub, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

On-site entertainment and activities

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 247 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas (2-device limit)
    • Free WiFi in rooms (2-device limit)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 7 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Scooter/moped hire
  • Kayaking
  • Boat tours
  • Personal watercraft (motorised)
  • Pool table
  • Horse riding nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space (1392 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Occidental Cozumel - All Inclusive offer free cancellation for a full refund?
Yes, Occidental Cozumel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Cozumel - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Occidental Cozumel - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Occidental Cozumel - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Cozumel - All Inclusive?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Occidental Cozumel - All Inclusive and nearby?
Have fun with on-site activities such as kayaking and boat tours, and practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Occidental Cozumel - All Inclusive also has 5 bars, a nightclub and a private beach, as well as a sauna, a fitness centre and a garden.
Are there restaurants at or near Occidental Cozumel - All Inclusive?
Yes, there are 7 on-site restaurants.
What's the area around Occidental Cozumel - All Inclusive like?
Occidental Cozumel - All Inclusive is located on the waterfront, a short 15-minute walk from Nachi Cocom Beach Club & Water Sport Center and 11 minutes' walk from San Francisco Beach. Travellers give top marks for the property's prime location.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Property did not communicate that they were closing during our stay. Found out that from other guests and had to go ask about it. Only one dining option multiple evenings. Only one bar multiple days. Severely understaffed. They should have notified us in advance and given us the option to change our booking to their sister property-which we were moved to. Totally shady way of doing business.
Christopher Earl, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff is very helpful and attentive. Food was fantastic.
Jeritt, 22-night family trip
Verified Expedia guest review

8/10 Very good

The room and food were good. The service was good minus an issue with dinner reservations that was resolved. The water was calm and clear. The beach has substantially eroded.
Karl, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Hurricane damage at pool, now charge a dock fee, evening buffet is gone, up to an hour and half for a small meal.
clint thomas, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We’ve stayed at bigger resorts and this was one of the smaller ones we’ve visited. You really wouldn’t have known it. We felt safe in a very relaxing environment, Concierge service was excellent!
ANDREA A, 4-night family trip
Verified Expedia guest review

6/10 Good

Location is beautiful , food very poor staff are very nice
Julian O, 14-night trip
Verified Expedia guest review

8/10 Very good

Good was lacking a little , but overall decent place , would go again
Anthony, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelentes instalaciones y staff amigable regresamos pronto!! , gracias a Abigail y a su equipo de recepción por su apoyo
Eduardo Flores, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay and the staff food was great and wel loved the private beach
Rita, 4-night trip
Verified Expedia guest review

8/10 Very good

Hot water was not working during stay
Lee Allen, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Leslie, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the ocean view.!! Clean!
Francis Joseph, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great folks.
Brad David, 4-night trip
Verified Orbitz guest review

6/10 Good

Had no water for several hours. When the water came back on there was no hot water. Had cold Showers for 2 days
Roxana Elizabeth, 3-night family trip
Verified Expedia guest review

8/10 Very good

We totally enjoyed our stay. The property was beautiful, the rooms were great, and staff bent over backwards for you. There were some issues the last day and a half. There was little to no communication about it, so it could have been handled in the best possible manner, but I don't know. Something broke in the water system very early Wednesday morning and there was no running water until evening, and then only cold until we left on Thursday. They also seemed short staffed and short on water bottles Thursday, so I don't know what happened.
Steven Edward, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

first time in a while that vacation didn't seem demanding but a true enjoyable experience w all that's not only on the island, but its great if you just stay at the resort
joann, 4-night family trip
Verified Expedia guest review

6/10 Good

Needs more food options
scott, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff, room, food, beach, pools, drinks. Highly recommended
Francisco Rodolfo De Leon, 4-night family trip
Verified Expedia guest review

6/10 Good

Bars close too early, pools close too early. Not keeping up with the upkeep of property. A/C leaked in the bathroom of 2 different rooms. Food and drinks not available 24 hrs a day, outside of paid room service.
Stacey Nicole, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The rooms are large and clean, and the housekeeping staff is amazing at making sure everything is stocked. Giovanni and Jesus were the perfect entertainment for the week, always engaging and friendly. The food is decent at the buffets, but always delicious in the restaurants. Due to a hurricane, the beach is not as large as it once was, but the water is still clear and optimal for snorkeling.
Sarah Elizabeth, 6-night romance trip
Verified Orbitz guest review

8/10 Very good

Juan Jose, 5-night trip
Verified Expedia guest review

4/10 Fair

It's been 7 years since I went back to this resort The last time I went, it was great but a lot has changed For instance, when we checked in, we all got a bracelet from the resort so they knew that you were a guest there It was a black string with a little metal plate that said the resort's name and a piece of plastic holding it together, that could easily come off and get lost. That would be another charge, especially for guests with children. Then we got to our room The room was hot and there was no fridge They had all the beverages on top of the dresser, and when we visited previous times, they had them in the fridge cold. Then we made our way to the lunch buffet The food that was supposed to be cold was hot and there were flies all around the food after seeing that we didn't have much of an appetite. The pools were dirty; guests who would go swimming on the beach would come in the pool with sand all over them to rinse off and would take in their shoes as well since there were no showers to wash off the sand, which did not help the situation with the pool. When we checked in, they gave us a card for towels but failed to let us know that towels were given between 8 and 5, so we did not have any towels that first day. On the second day, we decided to go into town for some souvenirs, needed to get a taxi and exchange some American money for some Mexican money The lady in the reception area wanted us to pay more for Mexican money. Overall, I would think twice about coming here
Ryan, 3-night family trip
Verified Expedia guest review

2/10 Poor

We did not go. We cancelled our stay because of hurricane damage. They did not notify us and we only found out because our friends flight was cancelled. The hotel did not inform us there was a problem and we are still trying to get a refund as they approved our cancellation on July 17th. This would have been our 4th stay with occidental. Very disappointing because we have had wonderful experiences here previously.
Sandra Lee, 11-night trip
Verified Expedia guest review

6/10 Good

Most everything about this property is AWESOME. The food is ok...
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Place was wonderful and clean!. We felt very safe and welcomed! I wish there was big fans in the common areas to ventilate the area! Spa was on point. Night shows were great! Everyone was interacting. I would like to thank REYNA and CARLA at the bar they were FANTASTIC. Had GREAT conversations with them. Would recommend this place. I am extremely satisfied with my stay!!
Liliana, 3-night family trip
Verified Expedia guest review