At Mercure Hotel Düsseldorf Kaarst, you'll be within a 15-minute drive of Messe Düsseldorf. Guests can visit the fitness centre for a workout or grab a bite to eat at Carolus Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this eco-friendly hotel.
Languages
English, German
At a glance
Hotel size
192 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 12:30 PM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Secured on-site self-parking (EUR 12.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Snack bar/deli
Water dispenser
Travelling with children
Playground
What to do
Free use of nearby fitness centre
Golfing nearby
Skiing nearby
Working away
Business centre
10 meeting rooms
Conference centre (15069 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Garden
Picnic area
Terrace
Porch
Television in common areas
Fitness centre
Bike parking
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Carolus Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bar High-Light – On-site sports bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Airport shuttle service is offered for an extra charge
Renovations and closures
The property will be renovating from 29 July 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday and Friday:
Restaurant
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 19 per pet, per night
Parking
Secured self-parking costs EUR 12.00 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst
Frequently asked questions
Does Mercure Hotel Düsseldorf Kaarst offer free cancellation for a full refund?
Yes, Mercure Hotel Düsseldorf Kaarst does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Düsseldorf Kaarst?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Düsseldorf Kaarst?
Yes. Self-parking costs EUR 12.00 per day. Electric car charging is available.
Is an airport shuttle service offered by Mercure Hotel Düsseldorf Kaarst?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Hotel Düsseldorf Kaarst?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 12:30 PM. Contactless check-out is available.
What is there to do at Mercure Hotel Düsseldorf Kaarst and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy amenities such as a fitness centre, a picnic area and a garden.
Are there restaurants at or near Mercure Hotel Düsseldorf Kaarst?
Yes, Carolus Restaurant offers international cuisine and garden views.
What's the area around Mercure Hotel Düsseldorf Kaarst like?
Mercure Hotel Düsseldorf Kaarst is only a short 9-minute walk from IKEA Kaarst Station.
Mercure Hotel Düsseldorf Kaarst Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
13 Dec 2024
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Oct 2024
Great staff, overpriced breakfast
I always enjoy staying at the mecure Kaarst. Staff are excellent.
My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Conveniently located hotel
I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Paul
Paul, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
21 July 2024
We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us
Siddharth
Siddharth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
David
David, 6-night trip
Verified Expedia guest review
8/10 Very good
18 June 2024
Good experience
Zohair
Zohair, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2024
Great hotel, friendly staff, on an industrial estate
Christian
Christian, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Mar 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Mar 2024
Javier
Javier, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Feb 2024
Good hotel overall.
Luciano
Luciano, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
30 Nov 2023
Good hotel and service
Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Paul
Paul, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2023
Very nice and clean hotel
Illia
Illia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Oct 2023
Nice spacious hotel in a good location. Very friendly and helpful staff.
Brandon
Brandon, 1-night business trip
Verified Expedia guest review
8/10 Very good
25 Sept 2023
Kirsty
Kirsty, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2023
Marco
Marco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2023
The room was nice and clean. Queen size bed with small duvet (1 person). Breakfast buffet (included) was good, lots of choices and a carafe of coffee. Outdoor patio was available for seating. Staff was pleasant and helpful, despite my lack of German.
There was a gate to parking at street. I was dropped off and picked up so there was a bit of a walk to hotel entrance.
Overall, a pleasant stay.
Elisabeth
Elisabeth, 1-night trip
Verified Expedia guest review
6/10 Good
11 June 2023
AC is not cooling well.
AIYMAN
AIYMAN, 1-night family trip
Verified Expedia guest review
6/10 Good
4 June 2023
We specifically looked for a property with ev charging and this hotel was offered. The night receptionist did not know about any charging station in the premises. The air-conditioning in the hotel room was also very warm even if we choose the lowest Celsius options, it was no use. Other than that, the room was okay.
Erik
Erik, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 May 2023
Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.
Debra
Debra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jan 2023
Lovely snd comfort stay at this Mecure. Breakfast is yummy!
Karine Frances
Verified Expedia guest review
10/10 Exceptional
25 Sept 2022
Cesar
Cesar, 5-night trip
Verified Hotels.com guest review
8/10 Very good
15 Sept 2022
Clean and quiet
Moqdad
Moqdad, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2022
The hotel is nice and clean.
The staff very helpful and welcoming.
Breakfast was very good and reasonable price.