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Hotel Club del Sol Acapulco by NG Hoteles

3.0 star property
Acapulco hotel with 2 restaurants and 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

3 outdoor pools, pool loungers
Front of property
Porch
Superior Room, 2 Double Beds, Balcony | View from room
Bar (on property)

Reviews

6.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
The price is AU$59
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | View from room

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
In-room safe
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
In-room safe
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

In-room safe, bed sheets

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670

What's nearby

  • Condesa Beach - 5 min walk - 0.4 km
  • Galerías Acapulco - 6 min walk - 0.6 km
  • Diana the Huntress - 8 min walk - 0.7 km
  • Parque Papagayo - 12 min walk - 1.1 km
  • Papagayo Beach - 14 min walk - 1.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪100% Natural - ‬1 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Jacalito - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Bar 26 - ‬1 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

When visiting Acapulco, Hotel Club del Sol Acapulco by NG Hoteles is a great choice to consider. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at buffet, one of 2 restaurants, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.

All-inclusive

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 200 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Pet-grooming services offered

Internet

  • Free WiFi and wired internet access in public areas

Parking

  • Uncovered on-site self-parking (MXN 100 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Tile flooring in room

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Buffet – This buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 100 for children
  • Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 300 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 250 per pet, per night

Parking

  • Uncovered self-parking costs MXN 100 per day with in/out privileges

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Frequently asked questions

Is there a pool at Hotel Club del Sol Acapulco by NG Hoteles?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Club del Sol Acapulco by NG Hoteles?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 250 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Grooming services are available.
Is parking offered on site at Hotel Club del Sol Acapulco by NG Hoteles?
Yes. Self-parking costs MXN 100 per day.
What are the check-in and check-out times at Hotel Club del Sol Acapulco by NG Hoteles?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of MXN 300 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Club del Sol Acapulco by NG Hoteles and nearby?
Hotel Club del Sol Acapulco by NG Hoteles has 3 outdoor pools and a garden.
Are there restaurants at or near Hotel Club del Sol Acapulco by NG Hoteles?
Yes, there are 2 on-site restaurants, featuring Mexican cuisine.
What's the area around Hotel Club del Sol Acapulco by NG Hoteles like?
Hotel Club del Sol Acapulco by NG Hoteles is located near Condesa Beach in Costera Acapulco, a short 8-minute walk from Diana the Huntress and 12 minutes' walk from Parque Papagayo.

Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

yip, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,
Benito, 3-night trip
Verified Expedia guest review

2/10 Poor

No era lo que esperaba
Mal servicio, mal encarados y con poca disponibilidad para resolver dudas. Deberían o cambiar a la gente de recepción o sugerirles que traten bien a los huéspedes.
Ma de los Angeles, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not crowded which was nice but the hotel could have been cleaner and cozier for the local currency.
Elva, 2-night trip
Verified Expedia guest review

2/10 Poor

Estaba a punto de caerse en pedazos , las cortinas rotas , los azulejos quebrados, las peores camas , el agua del piso del baño se salía , la peor experiencia de mi vida no aguante y me fui aparte de eso el servicio del check in lo dio una persona que no procesa correctamente su cabeza , tuve que cruzar la calle y rentar otro hotel publicidad engañosa
Paulina, 1-night trip
Verified Expedia guest review

2/10 Poor

Very dirty shower had a leak one day no light no power
Anthony jerome, 4-night family trip
Verified Expedia guest review

6/10 Good

they don’t have phone un the room. and shampoo etc i got all-inclusive i was expecting. more they have lot limitations
Irlanda, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here. The pictures of the property are from when it was first built. It reminded me of Cuba. Paint peeling, black mold in the showers and swimming pools. The air conditioning didn’t not work in our room so they gave us another room and the AC didn’t work there either. No drinks or food allowed in the pool area, limited food at the one restaurant. Cigarette burns in the furniture. The air intake vents were covered in dust so you basically breath that in. It literally looks like a Third World country hotel. They only redeeming thing is that the staff was nice. Not very accommodating but nice.
michael, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

No wi-fi in the room…. Just elevator was working… the staff was friendly
Amazon, 1-night trip
Verified Expedia guest review

2/10 Poor

They charged me 45 extra dollars for my kids, even though room was same rate on expedia for 4. When an expedia rep tried to contact property they refused to answer the phone and said they couldn't check emails. The room was hot and air barely worked. The pillow cases smelled like mildew. The pool looked really dirty, no iron, dirty towels
Verified Expedia guest review

4/10 Fair

bed sheet was full of stains, there were even pubic hair in the bed, mattress / pillow / and blankett smelled badly, bathroom and toilet were in a disgusting condition, receptionist asked for 100 pesos deposit for room-key TV remote, btw. the remote did not even work with the old TV. in the morning when I woke up, I killed a cockroach in my room. when I told the receptionist at checkout, she just smiled and did not really care about it. the only positive thing about my stay: they put my luggage in a safe space after my check-out and so I could enjoy the last day in Acapulco until my late-night bus. I know, this is smth. that should not be mentionable, but I was surprised that there was at least smth OK.
Ovidiu, 1-night trip
Verified Expedia guest review

2/10 Poor

No hot water, dirty towels, torn bed pillow sheets, bug in the room, elevators out of service,internet only in lobby, did not get the room i paid for...not enough pool lounge chairs. I checked out early and went to another hotel.
Cristina, 3-night trip
Verified Expedia guest review

2/10 Poor

Although several employees around, only one (1) working & checking in. Child threw up & no one cleaned, until I complained, then someone was sent. Meanwhile people were stepping on it, if they didn't look. When we, other guests & I, asked why only one was checking in, we were looked at and ignored
Dolores M, 2-night trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

6/10 Good

Nice hotel i suggested to add Wi-Fi
Great location, nice pools please add Wi-Fi service
Antonio, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Read detailed review:
Stayed 4 days. No wifi. Parking is paid and located in the back which is sketchy but ok. Nights are loud with traffic and music. Pillows, towels, and sheets stink. They don't use fabric softener. Some bugs in the room. A ton of mosquitos in the elevators. Pools were super clean and I loved them all. Lots of trees for shade in the pool area so there's flowers leaves and some bugs in the pool but overall very clean water. 100 pesos for deposit for towels and remote control each. You get money back when you give them back. Service and housekeeping was good. Building is run down and needs remodel. Certain areas with mold but expected. Ask for extra toilet paper. Because a roll wont last more than a day. Location is great, less than 5 min walk to beach. Lots of stores and food places around. Would come back.
Pool
Vanessa, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

I visited this hotel almost 25 years ago and it was in good conditions I mean the rooms and the accommodations. Now the same hotel is almost horrible, old and very neglected the street entrance is fill with wholes and I wouldn't exaggerate if a rate it 2 stars. I won't recommended at all.
ROBERTO, 6-night trip
Verified Expedia guest review

4/10 Fair

Muy pobre ese hotel instalaciones mal
Jorge, 2-night family trip
Verified Expedia guest review

6/10 Good

Good location, but the sound of the bars around te area is too high to sleep well.
Jose Antonio, 1-night trip with friends
Verified Orbitz guest review

4/10 Fair

The lobby was nice but everything else was run down and dirty. We tried two different rooms, both had black mold all over in the bathrooms, one had a dirty toilet, stains on the bedding dresser falling apart....not a good experience. We didn't eat the food.(nor did anyone else)
Matthew, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Janeth, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No wifi. Building too old. Service bad
1-night romance trip
Verified Expedia guest review

4/10 Fair

Dirty, old
2-night family trip
Verified Expedia guest review

2/10 Poor

My non smoking room looked and smelled like an ashtray roaches shower didn’t work no air conditioner only fan bed sheets extremely dirty like someone previously got muedered there staff had no compensation drinks where watered down cigg buds everywhere roof falling off in balcony of room no manager on duty at anytime the time of our stay horrible and gross experience
2-night family trip
Verified Expedia guest review

2/10 Poor

We got sick just after arriving in the hotel restaurant buffet as soon as we got upstairs to our room we had to vomit. We should have complained but we left the next day.
1-night family trip
Verified Expedia guest review