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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
Mazatlán beachfront property with 5 restaurants, spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

3 outdoor pools, free pool cabanas, pool umbrellas
Aerial view
Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor spa tub
Private beach, free beach cabanas, sun-loungers, beach towels
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Airport transfer
  • Pool
  • Gym
  • Free parking
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free area shuttle
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Free beach cabanas
  • Beach sunloungers
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Kitchenette
  • Connecting/adjoining rooms available
The price is AU$331
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Master Suite

In-room dining

Master Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 39 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
Hypo-allergenic bedding
  • 90 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Pueblo Bonito Mazatlan - All Inclusive

Pool
Airport transfer
Free parking
Free WiFi
9.0 out of 10, Wonderful, (1006)
The price is AU$350
includes taxes & fees
5 Dec - 6 Dec
Pueblo Bonito Mazatlan - All Inclusive
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About the area

Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110

What's nearby

  • Mazagua Aquatic Park - 3 min drive
  • Witches Beach - 4 min drive
  • Marina Mazatlan Golf Course - 6 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 29 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kelly's Bar - ‬5 min walk
  • ‪The Bistro - ‬4 min walk
  • ‪Playa Brujas - ‬18 min walk
  • ‪La Cordeliere - ‬7 min walk
  • ‪El Seis Coffee House and Bakery - ‬7 min drive

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Putting you within a 15-minute drive of Cerritos Beach, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers a private beach where you can enjoy free cabanas, beach massages and volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Cordeliere, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There are 4 bars/lounges and a rooftop terrace at this luxurious property, and in-room conveniences such as fridges and microwaves. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Meals and beverages at companion properties
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 378 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
  • Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children's club
  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Tennis lessons
  • Yoga classes
  • Beach volleyball
  • Snorkelling
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Piano
  • Fitness centre
  • Golf driving range on-site
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Armonia Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Cordeliere – This beachfront fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Bistro – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Emerald Grill – On-site restaurant. Open daily.
Sunset Grill – This poolside bistro specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Deli I and II – This delicatessen only serves light fare. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per person (return)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs USD 40 (return)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 40 per person return.
What are the check-in and check-out times at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
No, this property doesn't have a casino, but Casino del Rey (15-min drive) and MonteCarlo Casino (16-min drive) are both nearby.
What is there to do at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive also has 4 bars, a private beach and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
Yes, there are 5 on-site restaurants, featuring al fresco dining and international cuisine.
Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive like?
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos. Popular attractions include Cerritos Beach, which is 11 minutes away by car.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

La pasamos muy bien
Linda estadía, bonito lugar, buena la comida en general, los snacks pueden mejorar
Sergio F, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Resort
This place is hands down the nicest resort in Mazatlan. Check in was great, and was able to check in early. The room was very big and beautifully appointed. The all inclusive includes several restaurants with very good food. There is also a bar called "Kellys" which had very good drinks and live entertainment. But the best thing of all were the grounds, I have no idea how they keep them up .. b ut they were the best I have seen in any resort.
Richard, 3-night trip
Verified Hotels.com guest review

6/10 Good

Habitaciones con mobiliario muy anticuado, le falta mantenimiento a hotel
Gladis, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel
Fue una buena experiencia. Es un hotel muy lindo y agradable. Tiene mucha vegetación. Habitaciones grandes, camas cómodas. Se ve que tiene sus años, sin embargo, es muy cómodo y se encuentra en excelentes condiciones. Las habitaciones tienen detalles anticuados, tal vez podrian hacer una remodelacion, aunque el estilo del hotel, no es contemporáneo, asi que tampoco es que este mal. Los carritos tardan en pasar. Es pedirlos con mucha anticipación. La comida esta bien. Pero en mi opinión falta variedad. Algunas bebidas estaban muy dulces, pero eso yo creo es percepción muy personal.
Luis Angel, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Nos cortaron el todo incluido a la las 12 del día, si te dan la habitación a las 16 horas, debería ser hasta esa hora
Emilio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Eva, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Carlos Alberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

all staff were very helpful service was excellent Jose from the swimming pool bar was excellent he prepared good drinks.we definitely comeback,
Antonio, 4-night romance trip
Verified Expedia guest review

6/10 Good

Jesus, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Valeria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Laura Brigitte, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent customer service, very friendly staff
Laura Brigitte, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Massive classic resort!! Top quality amenities
Thomas, 7-night trip
Verified Expedia guest review

6/10 Good

Robert, 7-night trip
Verified Expedia guest review

6/10 Good

Accommodation (fixtures, fittings, and furniture) are dated and need an update - not 4* standard for sure. Cleanliness was good/very good though. Great main pool area with a great pool food/drink service (Roberto is the man!). Beach was good for a 30 min morning stroll/jog. Resort lacked any evening entertainment/activities so catered for those wanting a more sedate holiday. It was certainly too quiet for us and we don’t consider ourselves party animals; but a little something in the evening would have been nice. The lack of the advertised shuttle service to sister resort was disappointing and meant you were isolated to a degree. Overall we enjoyed our stay but not quite enough to return.
Robert, 3-night family trip
Verified Expedia guest review

8/10 Very good

Didn’t like that the hotel is old it needs upgrades. Love the stuff very friendly and polite.
Jorge, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice over all
jose, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort
Liliana, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nicolas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb resort, a tropical paradise. Excellent food and service. The area around the resort doesn’t offer much, but the free shuttle takes you closer to the Golden Zone.
Oral, 4-night romance trip
Verified Expedia guest review

2/10 Poor

The resort is very old and is in desperate need of repairs/upgrades. All the lamps in our room were damaged, only a couple outlets worked, outlet in bathroom worked half the time, no where to plug a phone next to your bed, the last day NO WATER came out of the shower and no hot water in the sink. I told the front desk and they did nothing. If you enjoy protein or seafood this is not the place for you!!! The food was lacking any flavor, especially the desserts. There were minimal shrimp options...maybe two. It tasted like they watered down their liquer because I would order double drinks and still not taste the alcohol. The pools look dirty, the floors and stairs of the pool were filthy. The hottubs were crowded with kids and babies in diapers! The outdoor bathrooms surrounding the pool were in need of repairs and filthy. This resort needs to be remodeled, they need some professional chefs to upgrade the menus and they need to put money into the food and drinks they are serving. I have gone several years prior and will never be returning. I will also be discouraging others to visit.
Elizabeth Ann, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

wayne, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

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