6/10 Good
27 Dec 2024
You get what you pay for
The bed was comfortable and the water pressure was great. The service not so great. Granted we arrived almost at midnight on Christmas day, so felt bad for anyone having to work, but there was a sign at the counter that said "sorry for the inconvenience, but we'll be right back, we're helping another guest". So we waited about 10 minutes and decided to ring the bell. And to our surprise an associate obvious awoken by the bell comes from behind the wall to assist. There was a sketchy young man walking around outside and coming in and out of the building. I'm assuming to get warm. When we were attempting to check out, a young lady was helping (I think) an elder gentleman. I heard her say, "you probably have the stomach virus that's going around, you'll be sick for 24 hours". As he walks away,, she follows behind him and looks at me and dats, "Hold on". Not "I'll be right back or I'll be with you in a moment", but "hold on". I felt that was rude as I never received any acknowledgement prior to.
Verified traveller
2-night trip
Verified Hotels.com guest review