Holiday Inn Express & Suites Richmond, an IHG Hotel
Enjoy your visit to Richmond with a stay at Holiday Inn Express & Suites Richmond, an IHG Hotel. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the indoor pool. Fellow travellers love the helpful staff.
Languages
English, Hindi, Spanish
At a glance
Hotel size
58 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
What to do
Golfing nearby
Working away
24-hour business centre
Computer station
Conference space (775 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 91
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible path to lift
Grab bar in shower
Shower grab bar height (centimetres): 91
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Richmond Holiday Inn Express
Holiday Inn Express Richmond Hotel
Holiday Inn Richmond
Holiday Inn Express Richmond Hotel Richmond
Frequently asked questions
Does Holiday Inn Express & Suites Richmond, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Richmond, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Richmond, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express & Suites Richmond, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Richmond, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Express & Suites Richmond, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Holiday Inn Express & Suites Richmond, an IHG Hotel and nearby?
Holiday Inn Express & Suites Richmond, an IHG Hotel has an indoor pool and a 24-hour fitness centre.
What's the area around Holiday Inn Express & Suites Richmond, an IHG Hotel like?
Holiday Inn Express & Suites Richmond, an IHG Hotel is located a short 7-minute walk from Richmond Centre Mall.
Holiday Inn Express & Suites Richmond, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Jan 2025
melissa
melissa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2025
Bob
Bob, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Mostly good.
Room was clean and comfortable, breakfast was as expected. Shower ceiling was mildewed however.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Jamie at the front desk was awesome making accommodations for us due to inclement and unsafe weather approaching.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Very nice place
The room was clean and quite. they served a very good breakfast.
Darrell
Darrell, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 Dec 2024
We were planning to have out grandkids swim in the pool which was closed. They were very disappointed.
david
david, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Christmas 2024 trip down south
Friendly staff. Allen booked us quickly. Clean and accessible to shopping and restaurants.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Enjoyable 2 night stay
The hotel was clean and the beds comfortable.
Check in was a breeze.
Breakfast was good and plentiful.
Good location
Kellie
Kellie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
All good, clean, big room. Good place for stay.
Alex
Alex, 1-night business trip
Verified Hotels.com guest review
6/10 Good
2 Dec 2024
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Jo Anne
Jo Anne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Daniel
Daniel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Christie
Christie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Brook
Brook, 1-night trip
Verified Expedia guest review
6/10 Good
1 Oct 2024
Expensive for the rooms
Greg
Greg, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Sept 2024
Phillip
Phillip, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
The property was nice and well kept.
We checked out Sunday but had requested a late check out. We were denied the late check out. We were disappointed.
Odessa
Odessa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Sept 2024
.
Tanganyika
Tanganyika, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
The room was huge wide open. Clean.
Gerald
Gerald, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Ii
Sandra
Sandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
The breakfast was great and the staff was very down to earth and helpful!
Samantha
Samantha, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
16 Aug 2024
Clean but not worth it ! Self service !
This is the 3rd time I’ve started at this hotel and was very disappointed this time. To start with, I didn’t book until after 5 pm day of stay and checked on this hotel and others in the area. This hotel had highest rating on site and also most expensive. My daughter likes this hotel and wanted to start here but I told her it was quite pricey at $450 for 2 nights. I was upset because price had dropped and I figured it was due to time of day but then jumped right back up a minute later. That’s a hotels.com thing not the hotel but they also quoted the price with using my key rewards and I thought prove worlds be lower once I used points but points were ahead automatically deducted which seems misleading The main at the desk was very nice and helpful and hotel was clean. There were 4 in our party and only 3 towels so I walked to desk for more towels. Needs were not comfortable. Breakfast was ok with lots of choices but just ok. The next morning the housekeepers were cleaning rooms across from us and asked something and I thought she meant were we leaving so I told her we are leaving for the day so it was ok to clean. Came back that night v and room was not cleaned and again was without towels and had to b go to desk v and get more. I realize some hotels no longer clean daily but v I saw no sign in room that they wouldn’t b clean and certainly most people take daily showers. For the b price paid out didn’t seem like good service at all and 2 desk workers smoking 3’ from door