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Crowne Plaza Toluca Lancaster, an IHG Hotel

4.0 star property
Toluca hotel with spa and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Toluca Lancaster, an IHG Hotel

Restaurant
Exterior
Exterior
Point of interest
Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Free parking
  • Air conditioning
  • Gym
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free area shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$149
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Master Suite

Room amenity

Master Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Low Floor)

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
Desk
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
In-room safe
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable/satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

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includes taxes & fees
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About the area

Map
Paseo Tollocan Oriente No 750, Toluca, MEX, 52170

What's nearby

  • Plaza Sendero Toluca - 3 min drive - 2.7 km
  • Toluca Convention and Exhibition Center - 5 min drive - 5.1 km
  • Town Square Metepec - 5 min drive - 5.7 km
  • San Carlos Golf Club - 6 min drive - 5.3 km
  • Galerias Metepec Shopping Center - 8 min drive - 7.9 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 15 min drive
  • Free local area shuttle

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Fisher's - ‬7 min walk
  • ‪Tacos Pepe - ‬13 min walk
  • ‪Culichioso - ‬4 min walk
  • ‪El Chalet - ‬9 min walk

About this property

Crowne Plaza Toluca Lancaster, an IHG Hotel

At Crowne Plaza Toluca Lancaster, an IHG Hotel, you'll be within a 10-minute drive of Galerias Metepec Shopping Center. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. Other features include a bar/lounge, a 24-hour health club and a fitness centre.

Languages

English, Spanish

At a glance

Hotel size

  • 113 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Off-site

  • Free area shuttle within 10 km

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Local/corner shop

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (3907 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour health club
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 270 for children
  • Early check-in can be arranged for an extra charge of MXN 800 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 800.00 (subject to availability)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Lancaster
Crowne Plaza Lancaster Hotel
Crowne Plaza Lancaster Hotel Toluca
Crowne Plaza Lancaster Toluca
Crowne Plaza Toluca
Crowne Plaza Toluca Lancaster
Lancaster Toluca
Crowne Plaza Lancaster Toluca Hotel Toluca
Crowne Plaza Toluca Lancaster Hotel
Crowne Plaza Toluca Lancaster
Crowne Plaza Toluca Lancaster an IHG Hotel

Frequently asked questions

Does Crowne Plaza Toluca Lancaster, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Toluca Lancaster, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Toluca Lancaster, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Toluca Lancaster, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Toluca Lancaster, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of MXN 800 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 800.00 (subject to availability).
What is there to do at Crowne Plaza Toluca Lancaster, an IHG Hotel and nearby?
Crowne Plaza Toluca Lancaster, an IHG Hotel has a spa and a 24-hour health club.
Are there restaurants at or near Crowne Plaza Toluca Lancaster, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Crowne Plaza Toluca Lancaster, an IHG Hotel like?
Crowne Plaza Toluca Lancaster, an IHG Hotel puts you in the heart of Toluca. Popular attractions include Galerias Metepec Shopping Center, which is 8 minutes away by car.

Crowne Plaza Toluca Lancaster, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Rosalinda, 1-night trip
Verified Hotels.com guest review

2/10 Poor

KURIAN, 3-night trip
Verified Expedia guest review

8/10 Very good

Not bad
Nice big room. Comfortable.
timothy, 1-night business trip
Verified Hotels.com guest review

6/10 Good

People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
Dalila, 1-night trip
Verified Expedia guest review

2/10 Poor

We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
Ariana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Cesar Alejandro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Price, location and condition, very convenient. Thank you
Harold, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The best staff
KURIAN, 4-night business trip
Verified Expedia guest review

8/10 Very good

clen and nice
Archivaldo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

LUIS, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The staff was not good
KURIAN, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Gayle Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet. Finally, the front desk staff was rude to us upon our arrival.
Verified Orbitz guest review

10/10 Exceptional

Tiñe muy buen servicio
victor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent service
Verified Expedia guest review

10/10 Exceptional

jaime, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Hector G, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Desmond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Desmond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

franciso, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edder, 2-night trip
Verified Expedia guest review

2/10 Poor

Rude staff
KURIAN, 2-night business trip
Verified Expedia guest review

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night business trip
Verified Hotels.com guest review