Central Station/H.-Mann-Allee Tram Stop - 7 min walk
Schloss Charlottenhof Tram Stop - 22 min walk
Restaurants
Divan Döner - 8 min walk
Globus Grillbar - 6 min walk
ALEX Potsdam - 8 min walk
McDonald's - 7 min walk
Miss Green Bean - 11 min walk
About this property
Mercure Hotel Potsdam City
Located near a train station, Mercure Hotel Potsdam City is a great choice for a stay in Potsdam. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit OSCAR, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a snack bar/deli, a terrace and a garden. Fellow travellers say good things about the helpful staff. The property is only a short walk to public transportation: Central Station/H.-Mann-Allee Tram Stop is 7 minutes away.
Languages
English, German, Turkish
At a glance
Hotel size
210 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 20 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Bike parking
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
OSCAR – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
CINEBAR – On-site bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self-parking costs EUR 20 per day with in/out privileges
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Hotel Potsdam City
Mercure Potsdam City
Accor Hotel Potsdam City
Mercure Potsdam
Mercure Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel
Mercure Hotel Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel Potsdam
Frequently asked questions
Does Mercure Hotel Potsdam City offer free cancellation for a full refund?
Yes, Mercure Hotel Potsdam City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Potsdam City?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Potsdam City?
Yes. Self-parking costs EUR 20 per day.
What are the check-in and check-out times at Mercure Hotel Potsdam City?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Mercure Hotel Potsdam City and nearby?
Mercure Hotel Potsdam City has a picnic area and a garden.
Are there restaurants at or near Mercure Hotel Potsdam City?
Yes, OSCAR offers al fresco dining and international cuisine.
What's the area around Mercure Hotel Potsdam City like?
Mercure Hotel Potsdam City is in Innenstadt, a short 7-minute walk from Central Station/H.-Mann-Allee Tram Stop and 3 minutes' walk from Museum Barberini.
Mercure Hotel Potsdam City Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Oct 2024
Excellent hotel
Excellent hotel, all finished very nicely, amazing location for HBF and super friendly helpful staff.
Steven
Steven, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
Great place to stay in Potsdam
We really enjoyed our stay at the Mercure Hotel in Potsdam. The room was very comfortable and clean. The hotel location is perfect; an easy walk from the train station and to the city centre, plus great a great view of the Havel river and surrounding countryside!
John
John, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Anders
Anders, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 July 2024
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 May 2024
The stuff very nice and clean.
Marie
Marie, 3-night trip
Verified Expedia guest review
8/10 Very good
3 July 2023
Overall the hotel was clean and staff were friendly. However, I couldn't get a hot drink at night after the restaurant had closed.
Sue Ann
Sue Ann, 10-night trip
Verified Expedia guest review
8/10 Very good
28 June 2023
BETTINA
BETTINA, 4-night trip
Verified Expedia guest review
8/10 Very good
19 Mar 2023
The front desk people were extremely nice and helpful.
Room was comfortable and clean.
Restaurant and breakfast staff were sometimes a bit grumpy.
Bar and restaurant not open Sunday or Monday evenings which is a shame. Snacks and drinks are available from the front desk. Room service would have been nicer.
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Mar 2023
Ingo
Ingo, 3-night trip
Verified Hotels.com guest review
4/10 Fair
22 Oct 2022
Minkang
Minkang, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2022
Clean Hotel. Good service. Close to everything.
James
James, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2022
It's locations is perfect,close to all kind of transportation,nice staff and good service...
*the room didnt have a fridge
fida
fida, 13-night family trip
Verified Expedia guest review
6/10 Good
5 July 2022
Ronen
Ronen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Sept 2021
Good location
christopher
christopher, 2-night romance trip
Verified Expedia guest review
4/10 Fair
18 Aug 2021
Poor Customer Service
We stayed two nights and throughout our stay the stopper in our sink malfunctioned. We reported it on three occasions but it was not fixed. We were offered a change of room but this was not satisfactory as the first option was suggested after midnight on the first night and we were already for bed and the second offer was made the following afternoon as we were leaving the hotel to attend a weeding. On the morning we checked out our toilet would not flush.
While the food at breakfast was fine there is an issue with the layout of the serving station. There is only one station where all the food is laid out. So at busy times you can expect 30/40 people in a line. There are no trays so you are expected to carry whatever you want by hand. As all the food is laid out in this fashion you must move along the line even if you only want something e.g. fruit which is at the end of the serving station. If you forget something or wish an extra portion of something you must get back in line as it next to impossible to cut in. Also there is only one coffee station which again causes unnecessary queues.
Norman
Norman, 2-night trip
Verified Hotels.com guest review
4/10 Fair
30 Aug 2020
Pawel
Pawel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Jan 2020
Was okay
Was okay. Staff very helpful and friendly. Room was clean although no double bed for me and my partner 2 single beds. Not so comfortable. Also weird bathroom with no door on it.
Room was quite small. No tea / coffee maker in room either. But we brought own kettle. Dont understand why hotels dont have this especially at this price.
Other wise was ok. Location is fine around 10 mins walk from main station. 5 mins on tram to old centre.As said staff friendly and helpful.
Wifi as good.. 7 out of 10 for me.
Bernardino
Bernardino, 5-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2019
Nice business hotel, not a lot of charm that a boutique hotel would have.
Verified traveller
2-night family trip
Verified Travelocity guest review
8/10 Very good
13 Nov 2019
It was fine. Bathroom was a little strange since there was no door. But fine when by myself.
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Oct 2019
Hotel services and room facilities.
My stay at the Mercure Potsdam wan not that confortable. Room services stopped at night. No enough room to hang clothes since no cupboard is available.
Ahmed
Ahmed, 7-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2019
Evelyn
Evelyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2019
Location
Right opposite train station so great location
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Sept 2019
Enjoyable 5 night stay
Stayed 5 nights. Staff members are very attentive and helpful. Buffet breakfast was delightful, with a wide choice of options. The building towers above the rest of the surrounding area, so the view is very nice. Conveniently close to the train station and public transport.
Nadarajen
Nadarajen, 5-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2019
Recommended
Did the job, nice and clean
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2019
Great view from 14 th Floor.Clean room apart from smelly shower - drain l tkink. Pretty basic room for the money