In the heart of Avignon, Mercure Avignon Centre Palais des Papes offers a tranquil retreat. Indulge in art and culture at the on-site art gallery or explore designer stores nearby. Connect with helpful staff, take advantage of multilingual assistance and luggage storage for a seamless stay.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Parking available
Connecting rooms available
24/7 front desk
Non-smoking
Pet-friendly
Air conditioning
Main amenities (12)
Daily housekeeping
Breakfast available
Room service
Business centre
24-hour front desk
Air conditioning
Front desk safe
Vending machine
Laundry service
Multilingual staff
Concierge services
Gift shops/newsstands
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Coffee/tea maker
Blackout curtains
The current price is AU$211
AU$211
includes taxes & fees
22 Mar - 23 Mar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Classic Room, 1 Double Bed
Classic Room, 1 Double Bed
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
15 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Superior Room, 1 Double Bed with Sofa bed
Mercure Avignon Centre Palais des Papes offers a fantastic location, putting you a short five-minute walk from Palais des Papes. Free WiFi is an added perk, and guests looking to stay active can experience the nearby segway hire/tours. Fellow travellers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
86 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 164 ft (EUR 26.80 per night); discounts available
Other information
Smoke-free property
No alcohol allowed on site
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Room service (limited hours)
What to do
Bike tour information
Ecotours nearby
Golfing nearby
Boat tours nearby
Skydiving nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1975
Safe-deposit box at front desk
Art gallery on-site
Designer shops on-site
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Traditional architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16.90 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Parking is available nearby and costs EUR 26.80 per night (164 ft away)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon
Frequently asked questions
Does Mercure Avignon Centre Palais des Papes offer free cancellation for a full refund?
Yes, Mercure Avignon Centre Palais des Papes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Avignon Centre Palais des Papes?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Avignon Centre Palais des Papes?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Mercure Avignon Centre Palais des Papes?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Mercure Avignon Centre Palais des Papes and nearby?
Have fun with nearby activities such as boat tours and skydiving, and practise your swing on the nearby golf course. Additional recreation nearby includes ecotours and segway hire.
What's the area around Mercure Avignon Centre Palais des Papes like?
Mercure Avignon Centre Palais des Papes is in Avignon City Centre, a short 3-minute walk from Palais des Papes and 3 minutes' walk from Avignon Cathedral.
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Mercure Avignon Centre Palais des Papes Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Aug 2024
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Dmitry
Dmitry, 1-night trip
10/10 Exceptional
4 Sept 2024
Nice, clean, friendly property with excellent location.
Janusz
Janusz, 3-night trip
10/10 Exceptional
17 July 2024
Great hotel, friendly staff! Would definitely stay there again!
Katherine
Katherine, 1-night trip
10/10 Exceptional
1 Oct 2024
Excelent stay
Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Marcelo
Marcelo, 1-night trip
10/10 Exceptional
17 May 2024
Great location, reception staff were very helpful and friendly
brenda
brenda, 3-night trip
8/10 Very good
20 Nov 2024
Excellent service
carlos
carlos, 1-night trip
10/10 Exceptional
12 May 2024
Great location and perfect for our pets.
Madelaine
Madelaine, 1-night trip
8/10 Very good
7 Sept 2024
It’s good place which I like it
Terry
Terry, 1-night trip
10/10 Exceptional
7 Aug 2024
I stayed in four different hotels in France this summer, and this one was by far the best. Very spacious room and excellent breakfast. Literally right next to the Palais des Papes—talk about location!
Benjamin
Benjamin, 3-night trip
10/10 Exceptional
8 May 2024
In the heart of Avignon
Very helpful staff
Clean and very conveniently located
Charles
Charles, 1-night trip
8/10 Very good
3 Dec 2024
after a brief innitial misunderstanding the staff who received us was extremely helpfull and resourcefull in solving our issue with parking / our roofbox. she also recommended a lovely brasserie 3 doors down. only issue we had was getting to the hotel.
Gordon
Gordon, 1-night trip
4/10 Fair
18 Dec 2024
Parking is terrible - Far away over rocks and steps
Craig
Craig, 2-night trip
6/10 Good
21 Sept 2024
Marvelous central place on the Palais des Papes.
Follow instructions of the hotel, not the Waze, who will get at the death end.
Henry
Henry, 1-night trip
8/10 Very good
28 Mar 2024
It's in an excellent location, right at the center of town. There are many restaurants right outside the hotel.
Yang
Yang, 1-night trip
8/10 Very good
18 May 2024
Beautiful & convenient.
deborah
deborah, 6-night trip
10/10 Exceptional
26 May 2024
Lovation location location
Gteat location. Reception staff very helpful. Room very spacious, modern amenities with great view.
BONNIE
BONNIE, 2-night trip
6/10 Good
8 May 2024
Location near the Palace of the Popes
Mina
Mina, 2-night trip
10/10 Exceptional
29 May 2024
Very close the palace of papa
Lam
Lam, 1-night trip
10/10 Exceptional
16 Sept 2022
Location was perfect for access to the activities I wanted to do
Gail
Gail, 3-night trip
8/10 Very good
5 Sept 2024
Nice hotel overall. Some areas were very nice, some were dingy and needed updating. Staff was very friendly. Breakfast was good, typical European breakfast. Loved the mango juice. Some towels were stained.
Amanda
Amanda, 2-night trip
10/10 Exceptional
15 Mar 2024
This is the third Mercure property we have stayed at. They are are clean, modern, friendly places with excellent breakfast service.
Noel
Noel, 1-night trip
8/10 Very good
4 Sept 2024
Fantastic location
Very comfortable hotel and great location for exploring Avignon. Staff very friendly and helpful.
Would have liked a balcony or street view, and options for tea and coffee in room were limited, with milk not replaced every day. Floor in bathroom became very slippery when wet.
Verified traveller
3-night trip
8/10 Very good
23 Mar 2023
Excellent location, great staff. Noisy due to the location though.
Fanny
Fanny, 2-night trip
10/10 Exceptional
2 Aug 2024
Best place to stay in Avignon
Very good hotel, would recommend! The location is unbeatable, right next to the Palais des Papes and right in the middle of the city center. The parking is super easy and close - but is a little expensive even with the discount. The air conditioning works well, even in almost 40°C heat. The highlight though was the reception staff! Very friendly and helpful
Verified traveller
2-night trip
8/10 Very good
15 Nov 2024
It’s clearly an older building but refurbished. The room is okay. Beds are very comfortable. A drinking water machine is placed outside next to the elevator, which is very good when the tapwater taste metallic. The water pressure is fine, however, the shower is quite slow; it takes a long while to wash off the soap.
The location could not be better, when it is right next to the Palace.