4/10 Fair
2 Feb 2025
The hotel seemed to be in a nice area but we arrived about 10pm and there were 3 or 4 black men sitting, some in their car and a couple more sitting outside the hotel office door, drinking beer and eating carry out food. They did not go out of their way to let us get by to get to the office to check in. The desk clerk was behind a large glass window and it was hard to hear her and hard to understand what she was saying. We made our way to the second floor where our room was and there was another group of black men standing and sitting on the walkway by the elevator, drinking and eating carry out food. It was not a very comfortable situation. Our room featured any number of things that needed repair, like cabinet doors, toilet seat, a/c unit that sounded like a rocket ship taking off when it kicked on. There were no cups or glasses to get a drink of water. I went down to the front desk to get some cups and was told by the desk clerk that the desk closed at 11pm and if we had any problems, find security and tell them.
James
James, 1-night trip
Verified Hotels.com guest review
