See all properties

Crowne Plaza Indianapolis-Dwtn-Union Stn

3.5 star property
Hotel with 2 restaurants, near Lucas Oil Stadium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn

Meeting facility
Meeting facility
Meeting facility
Exterior
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • 22 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is AU$253
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Train Car)

Suite, 2 Double Beds (Train Car)

Suite, 2 Double Beds (Train Car)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Premier Room, 1 King Bed, City View

Omni Severin Hotel

Pool
Pet-friendly
Parking available
Internet access
9.2 out of 10, Wonderful, (45)
The price is AU$268
includes taxes & fees
7 Jan - 8 Jan 2025
Omni Severin Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
123 W Louisiana St, Indianapolis, IN, 46225

What's nearby

  • Indiana Convention Center - 3 min walk - 0.3 km
  • Circle Center Mall - 3 min walk - 0.3 km
  • Lucas Oil Stadium - 4 min walk - 0.4 km
  • Gainbridge Fieldhouse - 9 min walk - 0.8 km
  • Indianapolis Zoo - 5 min drive - 3.2 km

Getting around

  • Indianapolis International Airport (IND) - 18 min drive
  • Indianapolis Station - 2 min walk
  • Canal Station - 30 min walk

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Kilroys Bar & Grill - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪The District Tap - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn

You'll be in a fantastic location at Crowne Plaza Indianapolis-Dwtn-Union Stn, only a five-minute walk from Indiana Convention Center and Lucas Oil Stadium. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at 123 West, one of 2 restaurants, which serves American cuisine and is open for breakfast. Also, Gainbridge Fieldhouse and Indiana University-Purdue University Indianapolis are a short five-minute drive away. Fellow travellers love the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 273 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • 22 meeting rooms
  • Conference space (55000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • Video game console
  • Television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

123 West – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available.
Taggart's – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 5.00 to 15.00 per person
  • Fridges are available for an additional charge

Renovations and closures

The property will be renovating from 4 August 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Valet parking costs USD 50 per day with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Does Crowne Plaza Indianapolis-Dwtn-Union Stn offer free cancellation for a full refund?
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Indianapolis-Dwtn-Union Stn?
Yes. Valet parking costs USD 50 per day.
What are the check-in and check-out times at Crowne Plaza Indianapolis-Dwtn-Union Stn?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Indianapolis-Dwtn-Union Stn and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Indianapolis-Dwtn-Union Stn?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around Crowne Plaza Indianapolis-Dwtn-Union Stn like?
Crowne Plaza Indianapolis-Dwtn-Union Stn is in Downtown Indianapolis, a short 2-minute walk from Indianapolis Station and 3 minutes' walk from Indiana Convention Center. Travellers give top marks for the hotel's prime location.

Crowne Plaza Indianapolis-Dwtn-Union Stn Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hynde, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phil, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super cool and fun design
The Crowne is so cool looking and it’s still an active train station! The industrial feel was honestly pretty cozy! They have rooms inside of old train cars…we didn’t get one of them but our room was spacious and overlooked the common area. Walking distance to Lucas Oil Stadium and many delicious restaurants. And directly across from the convention center, with a bridge that is attached on the 2nd level.
Stephanie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 2-night trip
Verified Hotels.com guest review

6/10 Good

Communication issues
Have stayed here many times over the years due to the location near Lucas oil stadium. Have always liked staying here but this year was not what we were accustomed to… the staff at front desk and valet were very friendly but management ended up overriding what we were told we could do ( regarding tailgating) and we even had the cops called on us for no reason ! The officer even stated how he was upset at them as we were doing nothing wrong. We will definitely stay elsewhere when staying in downtown indy.
Bronn, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Disappointing
The hotel lobby and first floor are beautiful. I paid for a premium room and it looked like every other hotel room with a bed, couch, and a very tiny bathroom. The vanity was so small I had to put my cosmetics on the floor, as there was no other counter space. The card key was demagnetized if it got close to my cell phone. I haven’t had that happen in years. The TV is set to a 100% political channel EVERY time it is turned on. Not my politics and not sure why I had to deal with it. Surely there are non-political options. The valet parking is not cheap and the only other option is to park several blocks away at a public parking garage. I would have been too nervous to walk alone in the dark in an unfamiliar city But the reason I won’t return is because as I was heading out at 6:00 a.m. one morning I asked if I could get a small bottle of water, and I was pointed to the Marketplace to purchase one. At the price I paid for a mediocre room, I didn’t think a complementary bottle of water was too much to ask.
Jill, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gena, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ricky, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel itself was beautiful and fun (with the train cars right there in the hotel) but the absolute best thing about this hotel is the staff. They were efficient and kind- that perfect blend of professional and friendly.
Patricia, 4-night trip
Verified Expedia guest review

8/10 Very good

Timothy, 1-night trip
Verified Expedia guest review

4/10 Fair

There is construction going around the whole property, very dusty and it’s right on the train station so while you are sleeping, it gets interesting
Michael, 2-night trip
Verified Expedia guest review

4/10 Fair

I like the nostalgia of the building and the overall environment. For the most part everything was great until we came back to the room after dinner. Our air conditioning had quit and it was almost 80 degrees in our room. I called the front desk and they told me that their mechanical department was gone for the day and they had no other rooms available. The lady was extremely nonchalant, and almost acted as if I was inconveniencing to her. My wife called right after that and requested a fan which they did provide. I mentioned the issues with the air conditioning when I checked out and she told me that sonce we booked through a 3rd party site there wasn't anything they could do. Irregardless of who I booked my room through, I'm sure Crown Plaza made their money off our stay.
James Levi, 1-night family trip
Verified Expedia guest review

6/10 Good

Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great short-term accommodations
No complaints, personnel including valet was flawless. Construction in area made the surrounding area unattractive, but I’m sure will be fine when completed. Close to venues.
Janie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Derrick, 3-night trip
Verified Expedia guest review

2/10 Poor

The bed was the most uncomfortable I have ever slept in at a hotel.
Zinaida, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice decor. Valet was only parking which was expensive.
Vickie, 1-night family trip
Verified Expedia guest review