Bushnell Center for the Performing Arts - 13 min walk
Connecticut Convention Center - 14 min walk
Xfinity Theatre - 3 min drive
Getting around
Hartford, CT (BDL-Bradley Intl.) - 24 min drive
Westfield, MA (BAF-Barnes Municipal) - 47 min drive
Hartford Union Station - 6 min walk
Windsor Station - 17 min drive
Windsor Locks Station - 17 min drive
Restaurants
Black-Eyed Sally's - 5 min walk
Semilla Cafe + Studio - 6 min walk
Starbucks - 5 min walk
The Brownstone - 3 min walk
Max Downtown - 4 min walk
About this property
DoubleTree by Hilton Hartford Downtown
When you stay at DoubleTree by Hilton Hartford Downtown, you'll be within a 15-minute walk of XL Center and Connecticut Convention Center. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at M and M Bistro, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say good things about the walkability.
Languages
English, Spanish
At a glance
Hotel size
170 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (up to 34 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (USD 19.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1975
ATM/banking
Fireplace in reception
24-hour fitness centre
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Closed-captioned TV
Grab bar in shower
Roll-in shower
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
37-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Special features
Dining
M and M Bistro – This restaurant serves breakfast, lunch and dinner.
ELEMENT 315 – This lobby lounge only serves light fare.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 12 to 23 for adults and USD 12 to 23 for children
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Covered self-parking costs USD 19.00 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hartford Hilton
Hilton Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hilton Hartford Hotel Hartford
Hilton Hartford Hotel
Hilton Hartford
Doubletree By Hilton Hartford
DoubleTree by Hilton Hartford Downtown Hotel
DoubleTree by Hilton Hartford Downtown Hartford
DoubleTree by Hilton Hartford Downtown Hotel Hartford
Frequently asked questions
Does DoubleTree by Hilton Hartford Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hartford Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Hartford Downtown?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Hartford Downtown?
Yes. Self-parking costs USD 19.00 per night.
What are the check-in and check-out times at DoubleTree by Hilton Hartford Downtown?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Hartford Downtown and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a 24-hour fitness centre and a sauna.
Are there restaurants at or near DoubleTree by Hilton Hartford Downtown?
Yes, there's an on-site restaurant, M and M Bistro.
What's the area around DoubleTree by Hilton Hartford Downtown like?
DoubleTree by Hilton Hartford Downtown is in Downtown Hartford, a short 6-minute walk from Hartford Union Station and 2 minutes' walk from XL Center. Travellers recommend the hotel for its walkable location.
DoubleTree by Hilton Hartford Downtown Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Jan 2025
Kara
Kara, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2025
Johanna
Johanna, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 Jan 2025
Dan
Dan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2025
Justin
Justin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Nice clean room with easy access from parking garage. The skywalk to the XL Center is excellent! There could be more signs in the parking garage. Some confusion after parking my car. A great place to stay and I plan on coming back.
Neil
Neil, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 Jan 2025
Decent stay. Work on Herb N Kitchen though
Food within the hotel ‘herb N kitchen’ was horrible. Over priced and not necessarily fresh. Pool not working. :(
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
12 Jan 2025
Awful
Awful experience. We checked in at 6pm and were told there was no room ready for us. A few minutes later we were told a room was now available. Room 1001. The tv wasn’t working, the phone wasn’t working, and the shower door was broken. I was told by the reception agent that the hotel was “overbooked.” Clearly, they gave us a room that wasn’t supposed to be used. To say we are angry is an understatement.
Emily
Emily, 1-night family trip
Verified Hotels.com guest review
6/10 Good
2 Jan 2025
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Thao
Thao, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2024
Comfortable stay
I had a comfortable 2 night stay. The coffee machines could use an upgrade. The cookies were cherry on top.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Nancy
Nancy, 1-night family trip
Verified Hotels.com guest review
6/10 Good
14 Dec 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
13 Dec 2024
Not happy
My grandson unexpectedly arrived before our visit and they would not let us cancel or postpone our stay
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 Nov 2024
Tori
Tori, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
george
george, 2-night trip
Verified Expedia guest review
6/10 Good
27 Oct 2024
Wouldn’t stay here again. If it wasn’t for Juan at the front desk we would have checked out the same day.
sarah
sarah, 2-night trip
Verified Expedia guest review
6/10 Good
27 Oct 2024
My mother was in a handicap room, despite not being handicap and we did not request it. The bed was so uncomfortable, she didn’t sleep the whole night…. She couldn’t turn on ten showers they were so tightly closed that she had to call maintenance to come help her…. And in and on.
sarah
sarah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Convienance
donald
donald, 1-night trip
Verified Expedia guest review
8/10 Very good
26 Oct 2024
Nice and easy check in, parking connected to the hotel. Near restaurants and bars
Rebecca
Rebecca, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 Oct 2024
Nice and clean nice staff
Ashley
Ashley, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2024
Comfortable Stay
Comfortable stay. Great location.
Kimberlie
Kimberlie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Decent and clean. Staff is professional and courtesy.