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Hyatt Regency Houston West

3.5 star property
Suburban hotel in Memorial with outdoor pool and restaurant

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Lobby
Exterior
Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers
Located close to Memorial City Mall, Hyatt Regency Houston West offers a serene retreat with a garden and an outdoor pool. Guests can enjoy American cuisine at Cafe on the Lake or unwind in the bar while staying connected with in-room WiFi.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Pet-friendly
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 12 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is AU$194
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.0 out of 10, Very good, (1743)
The price is AU$241
includes taxes & fees
10 Mar - 11 Mar
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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About the area

Map
13210 Katy Fwy, Houston, TX, 77079

What's nearby

  • Bear Creek Pioneers Park - 3 min drive
  • Topgolf Houston - Katy - 4 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 7 min drive
  • Westheimer Rd - 8 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 35 min drive
  • Houston, TX (EFD-Ellington Field) - 43 min drive
  • Houston William Hobby Airport (HOU) - 51 min drive
  • Houston Station - 20 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

At Hyatt Regency Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe on the Lake, which serves American cuisine and is open for breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness centre and a terrace. Fellow travellers say great things about the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total, up to 25 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 12 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Cafe on the Lake – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Gold Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 15 to 45 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hyatt Regency Houston West offer free cancellation for a full refund?

Yes, Hyatt Regency Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Houston West?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10:00 PM.

Are pets allowed at Hyatt Regency Houston West?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 25 kg per pet. There's a charge of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hyatt Regency Houston West?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Hyatt Regency Houston West?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Hyatt Regency Houston West and nearby?

Have fun with nearby activities such as hiking and rock climbing, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.

Are there restaurants at or near Hyatt Regency Houston West?

Yes, Cafe on the Lake offers al fresco dining, American cuisine and garden views.

Hyatt Regency Houston West Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Hotel! Excellent koi ponds
Hotel is great! Koi ponds are amazing! Love the set up and friendly staff! Rooms are a little outdated but not nearly like some of the reviews.
Jay, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Alicia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not For Me
A little disappointing for my first stay at a Hyatt. The walls are so thin I heard the neighbor clearing his throat all night. The property is beautiful but could use an update. Some of the walkways are very dimly lit at night. Sunday morning a noisy church meets in one of the ballrooms and you can hear their music in your room two floors above.
Joe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Felicia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Didn’t have hot water
Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Surprised by Hyatt
Great discovery. When you walk in - a lovely aroma. The atrium lobby won me over.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Armando, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Bad
Very bad place to stay I had no hot water in room I they sent somebody to check water he told to run the water for ten to fifteen minute to get hot water I ask about a fridge. To put my wig insults. They told we don’t have one I had to go and buy a ice chest to put my madican into it
Farid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Best
Best by far. Little out dated but not that far and clean, friendly staffs, room service quality etc. Just might need little catch up for interior renovate by HQ. But still the Best.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

chiamaka, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good with a couple issues
We have stayed here many times as it’s close to family. We were a little disappointed with the noise level at night in our room with the hotel as empty as it was. Also a few minutes after we checked out we realized we left a coffee cup in the room. We tried to go back in and get it and they made us wait until housekeeping could go in and retrieve it. We felt like we should have been able to just go up and get it as we hadn’t even left the hotel yet and we stay there at least once a month.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 5-night business trip
Verified Hotels.com guest review

6/10 Good

khaled, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joanna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review