University At Buffalo Center for the Arts - 2 min drive
Boulevard Place - 3 min drive
University at Buffalo - South Campus - 5 min drive
Getting around
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 19 min drive
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 25 min drive
Buffalo-Depew Station - 15 min drive
Buffalo-Exchange Street Station - 17 min drive
Niagara Falls Station - 25 min drive
Free local area shuttle
Restaurants
Taco Bell - 2 min drive
Tim Hortons - 16 min walk
Duff's - 2 min drive
Insomnia Cookies - 2 min drive
Tea Leaf Cafe - 2 min drive
About this property
DoubleTree by Hilton Hotel Buffalo - Amherst
When you stay at DoubleTree by Hilton Hotel Buffalo - Amherst, you'll be within a 15-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. Guests can take a dip in the indoor pool or grab a bite to eat at Cappuccinos Sidewalk Cafe, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a snack bar/deli. Fellow travellers love the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
187 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (up to 23 kg per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Coffee shop
Free reception (selected days)
Room service (limited hours)
Snack bar/deli
Travelling with children
Free local shuttle
Local/corner shop
What to do
Golfing nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 1987
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
32-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Cappuccinos Sidewalk Cafe – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 8 to 15 per person
Renovations and closures
The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
Indoor pool
The following facilities are closed on Tuesday and Wednesday:
Indoor pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
DoubleTree Amherst Buffalo
DoubleTree Hotel Amherst
DoubleTree Hotel Buffalo
DoubleTree Hotel Buffalo Amherst
Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
DoubleTree Hilton Hotel Buffalo Amherst
DoubleTree Hilton Hotel Buffalo
DoubleTree Hilton Buffalo Amherst
DoubleTree Hilton Buffalo
DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo
Frequently asked questions
Does DoubleTree by Hilton Hotel Buffalo - Amherst offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Buffalo - Amherst does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, pets are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Buffalo - Amherst?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Hotel Buffalo - Amherst?
No, this hotel doesn't have a casino, but Seneca Buffalo Creek Casino (17-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel Buffalo - Amherst and nearby?
DoubleTree by Hilton Hotel Buffalo - Amherst has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, there's an on-site restaurant, Cappuccinos Sidewalk Cafe.
What's the area around DoubleTree by Hilton Hotel Buffalo - Amherst like?
DoubleTree by Hilton Hotel Buffalo - Amherst is a short 8-minute walk from University At Buffalo - North Campus and 14 minutes' walk from Northtown Center at Amherst.
DoubleTree by Hilton Hotel Buffalo - Amherst Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Poor
7 Jan 2025
Janice
Janice, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 Jan 2025
Room was not clean. Found a used condom wrapper by my bed along with some other wrappers (candy or something). Temperature in the room fluctuated so much throughout the nights. No complimentary breakfast. Ended up spending tons of money on food on top of having a not-so-great room, along with being disgusted that it wasn't properly cleaned. The alcohol glasses even had grime on them so they obviously weren't cleaned either.
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2025
Srikanthan
Srikanthan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Friendly staff.Easy check in .
Eric
Eric, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Nov 2024
Lacks updates
The hotel was dirty in general. The hot tub was closed a couple months ago and that was the main reason we wanted to stay here. The pool was disgusting, cloudy and severely polluted with hair and debris. The bathrooms are outdated. Overall we were disappointed.
Jamie
Jamie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Great girls getaway hotel
We have stayed at the hotel often and are never disappointed. And the warm cookies at check-in are amazing!
Rosemary
Rosemary, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
Needs updating - looking for a new place to stay
Can tell this place has been around for a while - it's starting to need some updates/repairs and deep cleaning. The TV in our bedroom didn't work - couldn't change the channels. The one lamp didn't have a switch for on/off. The floors are dirty in the corners.
We stayed in another "suite-type" hotel the night before, and paid less, but had way more ammenities and conveniences (paper towel; dishes; dish soap; working lights; cleanliness)
Stanley
Stanley, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Marissa
Marissa, 1-night family trip
Verified Hotels.com guest review
6/10 Good
12 Nov 2024
Friendly staff, but my room was noisy and the fan was unbearably loud.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Candie
Candie, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Oct 2024
Some of the kitchen staff is rude
Allan
Allan, 2-night family trip
Verified Expedia guest review
8/10 Very good
15 Oct 2024
Wallpaper needs to be looked at in room. It’s coming down.
Maria Lorena
Maria Lorena, 1-night business trip
Verified Expedia guest review
8/10 Very good
14 Oct 2024
The staff was helpful at check in
Katie
Katie, 1-night trip
Verified Expedia guest review
8/10 Very good
14 Oct 2024
very spacious room
Yunya
Yunya, 1-night trip
Verified Expedia guest review
2/10 Poor
13 Oct 2024
Second time staying will never come again
This is the second time I have stayed at this hotel- 3 years apart. This second trip was so bad I will not be staying again. Hotel was dirty and there was a strange smell throughout the halls (like the cleaning supplies were dirty or mixed where they shouldn’t have been). Additionally upon leaving heard some staff speaking in the lobby area amongst each other speaking hatefully and with racist statements. Disgusting and disgraceful.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
2 Oct 2024
Md
Md, 2-night family trip
Verified Hotels.com guest review
6/10 Good
1 Oct 2024
I will not go this property again because coffee maker machine was horrible. Room cleaner never clean this machine. I saw that fungus on it. Inside machine lot of fungus. Room size was small. Toilet was small. Hotel prize was expensive. It shows that 4 ( four) star. But actually it will be 2 (two) star. According to the room prize there was no morning breakfast. Please don’t try to go this hotel. Try to go Marriot hotel. Cheaper then the double tree by Hilton hotel.
md
md, 2-night family trip
Verified Expedia guest review
2/10 Poor
24 Sept 2024
The hotel would probably fine but the manager had absolutely zero intentions on n helping my two sons and one other friend with the ability to attach a cord to the battery charger on our boats for a tournament in Lake Erie. We had booked for 4 nights. There were multiple outdoor outlets in a secluded part of the parking lot away from any other vehicles or personal and still would not let us use them. When I asked her why, all I got for a reply was’ “I just can’t”. So we went to the Marriott next day and was completely taken care of. Will never book with Hilton again