425 North Sam Houston Parkway East, Houston, TX, 77060
What's nearby
Greenspoint Mall - 16 min walk - 1.4 km
Houston National Cemetery - 7 min drive - 7.3 km
Sam Houston Race Park - 12 min drive - 14.4 km
Willowbrook Mall - 12 min drive - 15.3 km
Deerbrook Mall - 15 min drive - 18.7 km
Getting around
George Bush Intercontinental Airport (IAH) - 17 min drive
Houston William Hobby Airport (HOU) - 47 min drive
Houston Station - 30 min drive
Free airport shuttle
Restaurants
Los Campesinos Mexican Restaurant - 17 min walk
McDonald's - 4 min walk
Whataburger - 16 min walk
Dairy Queen - 17 min walk
Subway - 16 min walk
About this property
Sonesta Hotel Houston IAH Airport
At Sonesta Hotel Houston IAH Airport, you'll be within a 15-minute drive of Willowbrook Mall. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a free airport shuttle, a fitness centre and a hot tub. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
335 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (1 total, up to 18 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 5 AM to 11:00 PM*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Sam's Restaurant – On-site restaurant. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 50.00 per accommodation, per day
Optional extras
Full breakfast is offered for an extra charge of approximately USD 5 to 50 per person
Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 30.00 (subject to availability)
Renovations and closures
The following facilities are closed on Friday and Saturday:
Outdoor pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150.00 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston
Frequently asked questions
Does Sonesta Hotel Houston IAH Airport offer free cancellation for a full refund?
Yes, Sonesta Hotel Houston IAH Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Hotel Houston IAH Airport?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Sonesta Hotel Houston IAH Airport?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 150.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sonesta Hotel Houston IAH Airport?
Yes, there's free self parking.
Is an airport shuttle service offered by Sonesta Hotel Houston IAH Airport?
Yes, a free airport shuttle is available from 5 AM to 11:00 PM.
What are the check-in and check-out times at Sonesta Hotel Houston IAH Airport?
You can check in starting at 3 PM. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 30.00 (subject to availability). Express check-out is available.
What is there to do at Sonesta Hotel Houston IAH Airport and nearby?
Sonesta Hotel Houston IAH Airport has an outdoor pool and 1 hot tub, as well as a fitness centre.
Are there restaurants at or near Sonesta Hotel Houston IAH Airport?
Yes, there's an on-site restaurant, Sam's Bar.
What's the area around Sonesta Hotel Houston IAH Airport like?
Sonesta Hotel Houston IAH Airport is in Northside, a short 16-minute walk from Greenspoint Mall.
Sonesta Hotel Houston IAH Airport Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
27 Nov 2024
Erin
Erin, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
18 Nov 2024
Good for a nigbt
Stephanie
Stephanie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
Nishat
Nishat, 2-night trip
Verified Hotels.com guest review
4/10 Fair
9 Nov 2024
Not that Great.
Hot tub broken. Had to find out myself. Glad I didn’t get my suit on before finding out and wondering outside!
Front desk was not informative. Had to ask about breakfast and where to find my room.
Restaurant on site was a dump. Only very limited selection of alcohol. Nothing on tap. No change, card only. Wasn’t about to try the food.
Did this place just open?
I won’t be back.
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
daniel
daniel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 Oct 2024
Don’t waste your money
The service was terrible from the time we checked in until leaving the people at the front desk must’ve all been new it was the worst service. Every front desk person was always in their cell phones talking or texting as if doing their job was an inconvenience. This was our first time staying and no one offered to show us or even point us to any of the amenities or other spaces we could go. Where do we go to eat and drink and what times? Is there a pool? A smoking area? A patio somewhere to just sit outside who knows?! Such a disappointment for charging over $100 a night … long story short we left here and paid $65 a night at palace inn that was nicer, cleaner, & had great customer service!
Verified traveller
4-night trip
Verified Hotels.com guest review
2/10 Poor
27 Oct 2024
Can't say anything about the stay - by the time the airport shuttle was 1 1/2 hours late and the hotel stopped answering their phones I caught a cab to another hotel. I will be suing Sonesta, Hotels com and Expedia over this mess - first time I have been treated this incredibly badly - and someone is going to pay!!!!!
Greg
Greg, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Oct 2024
Kristina
Kristina, 2-night trip
Verified Hotels.com guest review
2/10 Poor
25 Oct 2024
Stephen
Stephen, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Friday
Friday, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
22 Oct 2024
Outdated
Outdate hotel that needs refurbished. Every ice maker on each floor was broken. Hot tub was broken. Took 2 hours to check in due to computer issues. Toilet float kept sticking.
Jason
Jason, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Donna
Donna, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
17 Oct 2024
Travis
Travis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Connie
Connie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Jordan
Jordan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
jean
jean, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
christopher
christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Great night stay
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
14 Sept 2024
worse costumer service! charge us an extra night for a change management. No information provided, rude and disrespectful with the guest
Verified traveller
2-night business trip
Verified Hotels.com guest review
2/10 Poor
26 Aug 2024
I checked in at 10 and checked out at 3 this hotel is less than 2 stars a waste of money i called for a shuttle and waited over an hour i had to call 3 times the hotel is 17 min away and the driver said it was no traffic i requested towels because for some reason it made sense to have 1 towel for 2 ppl and the lady working the desk said she couldnt bring me any the service sucked the tub waa stopped up just dont waste ur money or time by staying here
DINEECHIA
DINEECHIA, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Allow me to stay after another hotel cancelled my reservation at the last minute
WILLIAM
WILLIAM, 1-night trip
Verified Expedia guest review
6/10 Good
20 Aug 2024
Last chance
Took too long to be picked up from the airport I called a hour before I arrived I called when I arrived and it took me calling every 15 minutes for the airport shuttle to arrive after a hour of waiting. Then the front desk usually take about 3-5 minutes to check me in this time it took 20 minutes and it was the hardest bed I slept on there
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
20 Aug 2024
The hotel was old and out of date and can benefit from a complete remodel. The hot water turned brown and I'm not sure if this is an issue with the city or property. Friendly staff and the food was decent.