Hotels in Volcan

"Construction noise, but they stopped working at 6pm so didn't affect us much as we stayed for 1 night "

"Great mountain views. Air conditioning works well. Room and grounds very clean."

"We did not go to the spa . However the property is surrounded by a river and a Forrest behind it. Slept with the doors open. The sound of the river was very soothing. "

"Very nice "

"Although the facilities are acceptable, my overall experience was mixed. While the rest of the staff was very nice, helpful, and accommodating, we had a major issue with one specific female staff member. Upon arrival, she was quite rude and flatly refused to answer basic questions about our reservation, stating that she would not assist us until 3:00 PM. When we returned at that time and expressed our frustration regarding her treatment to another staff member, she finally apologized; however, it left a very unpleasant feeling due to the noticeable difference in the way she treated tourists compared to national guests. It is disappointing to encounter that kind of attitude from one individual, as it overshadowed the positive service provided by the rest of the team.""

"Great staff..comfortable rooms..great food"

"The hotel was beautiful, quiet and had amazing views"

"Clean room, comfortable bed and bedding, available late check-in with code, quiet location, cute room and restaurant. However be aware if on second floor that the stairs up are outside, very narrow, and they go directly into the room (no landing). Also the room has limited hooks and no shelves. We also had to request a heater for our second night. We slept in many layers our first night since we got in late and the AC was blowing at 16c. But overall, we liked it."

"Clean room"