"We stayed there for 2 days, and it was a nice experience. We had 3 kids and an infant, and we felt safe and cared for. My only complaint would be the breakfast options are limited but the omlet was delicious"
"If you want ultimate rainforest luxury and top level service you should stay here. Not to be missed. Raft in and out via the Pacuare river and be completely enveloped by the forest and river in the middle of nowhere while having high level meals breakfast, lunch and dinner, incredible adventure programs like zip lining through the canopy and repelling down little waterfall. Seriously. 1000% The food was top tier. The service was thoughtful and personal. The staff is amazing. And they have great wifi. In the middle of nowhere. Deep jungle. The rafting is world class. I had a Linda vista villa and it was an absurd amount of space and privacy with a personal plunge pool. Come back from dinner and your lights are on, fan going and curtains drawn. Seriously, stay here. I'm coming back again someday."
"Staff was very helpful and friendly. Rum was a bit small but bed comfortable and with AC.
Room and bath, supposedly being accessible, were located on the 2nd floor with a stair care, with no functioning elevator, causing difficulties, to access reception and dining hall on 1st floor. Staff did deliver breakfast to the room for the handicap person.
Bath did not have any safety bars and the walk in shower floor was extremely slippery, so we must lay towels on the floor to be safe.
The ocean view was great, the parking was offered on the lower level and the upper level."
"Nos hospedamos 2 noches.
No nos fijamos q la habitación q reservamos no incluía aire acondicionado y la verdad nos hizo mucha falta, pensamos que por el precio era obvio que lo tendría. En la segunda noche nos trajeron un segundo abanico.
La ducha estaba fallando porque el agua salía hirviendo o congelada y para que llegara a caliente demoraba muchísimo. Cuando intentabamos ponerla tibia teníamos q mover la llave de un lado para el otro para regularla. Si quieren una ducha relajante aquí no es.
El personal es muy amable y educado y tienen mucha disposición de ayudar.
El desayuno es incluído, pero el gallo pinto no tenía buen sabor le faltaba salsa Lizano y el huevo revuelto no estaba bien cocinado y no tenía sal, no quisimos decir nada en el momento porque al día siguiente íbamos a pedir que lo cocinaran mejor pero no nos dio tiempo de desayunar ese día.
Probamos los platillos del restaurante,
Salmón con vegetales (al salmón le faltaba condimentos) los vegetales si estaban buenos
Tacos de res q sí estaban deliciosos
Corte de entraña de res estaba bueno pero un poco frío
Fettuccine lomito de res muy bueno
Hamburguesa smokehouse la carne ocupaba más sazón también
Las sangrías ambas tinta y blanca la sentí un poco más dulces de lo q esperaba
Con nuestro niño fueron muy amables y agradecemos mucho eso!
La cancha de básquetbol, la sala de juegos Nintendo y las zonas verdes son un súper bonus, con eso estamos muy felices.
En general, creo q si volveremos a pesar de tdo"
"Hotel is just ok. Rooms dont have the amenities they offer. To have a fridge, they did a downgrade of the room.
Restaurant not good. They confused the orders, 45 minutes wait for the wrong plate and very expensive.
I cant recommend this place."