Cantón Carrillo Hotels and Accommodation

"The menu planning needs improvement. Currently, the offerings remain the same every day, which does not provide variety for guests. Since most guests stay between three to six nights, it is important to introduce new food options daily so they can enjoy a different experience each time they dine at the buffet. Additionally, the variety and quality across the different restaurants should be reviewed and enhanced to ensure a more diverse and satisfying dining experience overall. "

"Our family had a great time at RIU Palace. The staff is amazing! We made many new friends there!"

"Relaxing stay for two days - very helpful staff at the reception. "

"Very nice service, helpful staff. Highly recommend. "

"The property was beautiful and well kept. The beach views are spectacular. The entire staff from the front desk, wait staff, bartenders, cleaning crew, were all so welcoming, helpful and truly nice people. The resort is very peaceful and not overcrowded. The food and drinks were great. Our room was very clean and kept that way by maid service. Our family had a great time and can’t wait to go back"

"Our family of 6 stayed in the family suite for 3 nights. 2 double beds and a separate room with a king bed, 1 bathroom. The 1 bathroom was a little tricky especially in the morning and at shower time, but we made it work. Our only complaint for the room is no hot water for showers, but maybe this is throughout the property. We liked the food as it was more authentic than a different property we stayed at right before going to Condovac. We would've liked the buffet eggs at breakfast to be more cooked. We loved the setting being higher in the mountains, a lot of animals, a short walk (or shuttle ride provided by the property) to the beautiful beach and a little store right by the beach for souvenirs or to restock toiletries/snacks. The shuttle became a great option as we tired from walking up the steep road to the main part of the resort. The main part is where the pools are, the dining hall with plenty of seating, a bath house & workout building with weights and cardio equipment. We enjoyed the lizards and iguanas walking around the pool deck! Listening to and seeing howler monkeys! We wish there were more pool chairs/loungers. Too few of loungers for even half the guests to use. They were taken quickly and people were not shy about leaving a towel on it while they weren't using it for hours at a time. The 4 pools were very clean. Beautiful infinity pools! Wading area and shallow pool for younger kids. Staff was awesome 24/7!!! "

"The hotel is situated on a beautiful beach and an overall nice looking property. We got a room that had several issues and didn’t match the pictures, so if you get assigned room 707, considering asking for a different room. The hotel did provide some comps for the condition but overall our experience didn’t match the price tag of the hotel. "

"Great location.. hard to get to if you fly into sjo.. prepare for 1lane 3hrs and 54 min drive. The drive is worth it for the scenic views"

"Had a great time. Rooms are clean and specious. Staff is very helpful and ultra friendly."