Seruvila Hotels and Accommodation

"Friendly staff with overzealous security. The hotel security is keen to keep the other visitors away but can’t talk in English which led to our child being harassed as he couldn’t speak the local language. Complained to the duty manager who was very apologetic. Security staff need more training so that they don’t harass the hotel guests. Feel that management needs to take responsibility for this situation as staff are simply following instructions. "

"Food is very good 10/10 Clean 9/10. Very good customer service 10/10 Staffs very friendly 10/10 "

"Everything was perfect; staff, room, food, location. One of the best hotels we have stayed anywhere in the world."

"Clean rooms and public areas, very welcoming staff and wonderful breakfasts. "