Bahía de Banderas Hotels and Accommodation

"Simply Amazing!"

"Hotel is beautiful, clean, great service and a beautiful beach. Will definitely return."

"It is definitely family friendly but don't forget water shoes for the kids as the area around the kids pool was quite slippery. I wish the drinks were a little more consistent and that they cleaned up the glasses around the pool area more. We stayed around the activities pool so I can only speak on that. The Asian restaurant (Silk) was awesome, the Italian (Amalfi) was also very good but La Pergola (Mexican) was terrible. Nice omelet station at the buffet. Snack bar (La Bamba) was very good and there's an ice cream stand as well. It is a time share resort but we were only approached when we arrived and they respected that we were not interested. And I loved that there was laundry available for 120 pesos per load including soap. Didn't have to bring home wet clothes!"

"The first 2 days we stayed in a terrible condo with no view of the outside, it gave us a very claustrophobic feeling. Luckily we were upgraded to a very nice studio."

"We stayed at the 6person suite with the “tobogán” pool view. The room was terrible. Both of the showers that were in the suite were really old so the shower heads on both were spilling water all over the bathroom. The air conditioning unit (mini split) in both rooms were moldy. One of them didn’t turn on and the other one was spilling water onto the bed and pillows when turned on. In the kitchen, the faucet was very old so the water would come out at an angle and not straight down like normal. There was also a significant leak under the sink when we would open the faucet so there was always a big puddle of water on the floor by the sink. The fridge would tilt when we opened it and it was scary because it felt like it was going to fall over every time. There are no blackout shades in the living room, so people can see inside the living room area when walking by. Our biggest concern was the moldy smell and malfunctioning air conditioning units. We asked for a different room and the staff said that all of the suites were the same. We went to look at another suite and it was worse than ours. I would not return to the hotel if the rooms are dilapidated. The pools and beach were very nice. The towel service was terrible. Staff said they were open from 10-6 for towel service and I went several times during that time frame and they were closed."

"Everything was great"

"We received a fantastic upgrade to a ocean view balcony. Our room was very clean. Staff in the dinning areas was excellent. You need to be early to get a spot by the pool area, but ample space by the ocean."

"This is a lovely hotel and the staff go above and beyond to make it so. Elisabeth, Oscar, and Raul were particularly outstanding in their attentiveness and kindness, but everyone we encountered was great. We stayed in a two bedroom suite and it was spacious and comfortable and luxurious. The balcony is more of an enclosed room with a small open window and a little foot pool, but it was fine because we were enjoying the rest of the resort all day. It is closer to the theme park and that will be amazing when it opens, but the transportation system with the gondola, buses, and trams are well designed and so easy to navigate. They need more signage for the Bon hotel on the footpaths, however. The only regret is we didn’t get to stay long enough and enjoy the amazing pool near Bon, as we spent most of our time near the Beachland, the main pools, and lazy river and waterside. Vidanta in general is gorgeous, expansive, and very thoughtfully laid out. We loved it! Gracias!"

"I enjoyed my accommodationvery much. Great breakfast. To bad they don't provide any shuttle. A hotel is a middle of nowhere. "