Hotels in Urban Core

"Hotel was in the midst of a much-needed renovation. It would have been nice to know this prior to our trip. At the restaurant, which only had a handful of customers, we ordered a drink at the bar and food to go. The bartender was extremely inattentive and actually stood with his back to us talking with a couple of guests. It took almost an hour to get a sandwich to go from a restaurant with limited customers. We reserved a river view room and this was verified at check-in. Our room faced a parking garage and a roof top. When questioning the front desk, we learned that their rooms were incorrect in the system. A refund of the difference in room charges would have been a nice gesture. This property definitely isn’t reflective of what I expect from the Marriott brand. "

"My favorite when visiting Jacksonville! "

"Offering food and a bar."

"Loved the location & the amenities "

"Room was clean! The view was great sitting on the balcony! "

"The service was great"

"The bed was keep sounding like it was broken "

"Outdoor bar great. Staff friendly. We got a great upgrade simce our room was not ready yet at 3pm"

" Very disappointed with check-in. We did arrive at 230 for 300 check in at 400 we were still waiting and was told they were waiting for rooms to be ready. After multiple times inquiring about room we were told they would upgrade and gave us room on 6th floor. A few of the check in agents were not very friendly. Breakfast staff was great. Facility was clean. "