Hotels in River Valley Kinnaird

"yes"

"Breakfast was really good - room was clean and location is great"

"All good "

"The bathrooms had no faceclothes. The body wash and slotion were mixed up putting body was by the sink and body lotion in the shower. Tried to explain to the cleaning staff but there were unable to understand."

"Our stay was a quick one; we chose this hotel based on location to the Kinsmen sports complex. All in all, the room served its purpose. Could use a new mattress and fluffy pillows. Towels could be updated as well, they were on the smaller size and felt very worn out - sand paper texture. Our breakfast was not included we paid for a basic continental breakfast - coffee was good! The hotel does not include parking to the room cost. They will charge you $30 for an overnight stay! Again, nice hotel - served its purpose. "

"Exceptional customer service "

"This is a nice hotel but staff was horrible. The front desk manager was rude and unprofessional. I called to ask a simple question one evening and he was rude and just hung up on me. One night some kids were partying until 12:30 smashing doors and making a racket in the hall I called front desk to let them know and nothing was done about it. When I told the manager and asked for a discount as I was going to stay one more night he charged me more than Expedia haha. I won’t stay here ever again. And I don’t recommend it. "

"Clean room. We stayed in 3rd floor. It smells cigarette smoke. "

"Not far from the west Edmonton mall but not around anything fun. Has a nice pool the restaurant was good. House keeping never came to my room once in 3 days had to go find them to get TP for my room cause there was none in the room when I checked in."