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Novotel Viña del Mar

Photo gallery for Novotel Viña del Mar

Front of property
Outdoor pool
Pool
Pool
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Viña del Mar

UNESCO Sustainable Travel Pledge

Novotel Viña del Mar

4.0 star property
4-star hotel with restaurant, near Acapulco Beach

8.4/10 Very good

218 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Conference centre
  • Business centre
  • 5 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

About this area

What's nearby

  • Heart of Vina del Mar

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 75 min drive
  • Viña del Mar Station - 15 min walk
  • Hospital Station - 23 min walk
  • Miramar Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Che Mario - 4 min walk
  • A Mano - 5 min walk
  • Patio 511 - 5 min walk
  • Sushi Home - 5 min walk
  • La Flor de Chile - 5 min walk

About this property

Novotel Viña del Mar

A great choice for a stay in Vina del Mar, Novotel Viña del Mar features an airport shuttle. Guests can visit the fitness centre for a workout or grab a bite to eat at No Name, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a sauna and a terrace are other highlights at this upmarket hotel. Fellow travellers say great things about the breakfast and location.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (USD 10 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2928 square feet of space)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • Terrace
  • Fitness centre
  • Sauna

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height beds
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

No Name – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Gourmet Bar – This gastropub specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 61 per pet, per night

Parking

  • Covered self-parking costs USD 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Frequently asked questions

Does Novotel Viña del Mar offer free cancellation for a full refund?
Yes, Novotel Viña del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Viña del Mar?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Novotel Viña del Mar on 23 Dec 2022 start from AU$142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Viña del Mar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Viña del Mar?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 61 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Viña del Mar?
Yes. Self-parking costs USD 10 per day.
Is an airport shuttle service offered by Novotel Viña del Mar?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Novotel Viña del Mar?
You can check in from 3:00 PM - 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Novotel Viña del Mar?
No, this hotel doesn't have a casino, but Vina del Mar Casino (15-min walk) is nearby.
What is there to do at Novotel Viña del Mar and nearby?
Novotel Viña del Mar has a sauna and a fitness centre.
Are there restaurants at or near Novotel Viña del Mar?
Yes, No Name offers Mediterranean cuisine. Nearby restaurants include Che Mario (4-min walk), A Mano (5-min walk) and Patio 511 (5-min walk).
What's the area around Novotel Viña del Mar like?
Novotel Viña del Mar is in the heart of Vina del Mar, a short 12-minute walk from Acapulco Beach and 15 minutes' walk from Vina del Mar Casino. Travellers love the hotel's prime location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

The Good, the Bad…the ugly..
We enjoyed our stay but the room’s air conditioning didn’t work. Also the shower took forever for hot water! The view was fabulous from the 14th floor. The neighborhood was easy to get around in. Breakfast was good also. No swimming pool!!!
Julita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

george, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A couple had a very busy night in the room across ours. Very loud walking (?) and screaming almost all night. This shouldn't happen in a family friendly hotel.
Ricardo, 1-night family trip
Verified Expedia guest review

4/10 Fair

Constanza, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice new hotel with good location and great staff. Ver recommendable.
Ross, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Erwin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Jorge, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel delivers what promises. Everything works. Modern, clean super confortable.
Jorge, 3-night family trip
Verified Expedia guest review