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Chevron Renaissance - Q Stay

Photo gallery for Chevron Renaissance - Q Stay

Interior
Family Apartment | Terrace/patio
2 Bedroom Ocean | View from room
Family Apartment | 3 bedrooms, Egyptian cotton sheets, premium bedding
Executive Apartment, 3 Bedrooms | Living area | Flat-screen TV, DVD player

Overview of Chevron Renaissance - Q Stay

Chevron Renaissance - Q Stay

4.0 star property
4-star hotel in Surfers Paradise with outdoor pool and indoor pool

6.8/10 Good

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
23 Ferny Avenue, Surfers Paradise, QLD, 4217
Main amenities
  • Air conditioning
  • Bar/lounge
  • Business centre
  • Fitness centre
  • Garden
  • Housekeeping (on request)
  • Indoor pool and outdoor pool
  • Laundry service
  • Near the beach
  • Sauna
  • Self-serve laundry
  • Terrace
For families
  • 3 bedrooms
  • Coffee/tea maker
  • Garden
  • Kitchen
  • Terrace
  • Washer/dryer

Room options

About this area

What's nearby

  • In Surfers Paradise
  • Chevron Renaissance - 1 min drive
  • Cavill Avenue - 1 min drive
  • Surfers Paradise Beach - 1 min drive
  • Slingshot - 2 min drive
  • Gold Coast Convention and Exhibition Centre - 9 min drive
  • The Star Gold Coast - 9 min drive
  • Pacific Fair Shopping Centre - 9 min drive
  • Robina Town Centre - 20 min drive
  • Wet'n'Wild Gold Coast - 28 min drive
  • Warner Bros. Movie World - 24 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive
  • Varsity Lakes Station - 23 min drive
  • Helensvale Station - 25 min drive
  • Pimpana Ormeau Station - 26 min drive
  • Florida Gardens station - 25 min walk

Restaurants

  • Chevron Renaissance Shopping Centre - 4 min walk
  • Waxy's Irish Pub - 5 min walk
  • SA Ga No - 1 min walk
  • Betty's Burgers - 4 min walk
  • Starbucks - 5 min walk
Map

About this property

Chevron Renaissance - Q Stay

Chevron Renaissance - Q Stay puts you 2.4 mi (3.8 km) from The Star Gold Coast. You can relax at the sauna, work out at the fitness centre or unwind with a drink at the bar/lounge. There's an indoor pool and an outdoor pool, and in-room conveniences at this upmarket hotel include washers/dryers and fridges. Fellow travellers say great things about the location.

Languages

English, German, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 5:00 PM
  • The check-in location differs from the property location; to check in, go to Suite 5 Lvl 2/ retail precinct of Circle on Cavill - 9 Ferny Ave
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Reception hours are 10 AM-2 PM on Sundays and Public Holidays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • On-site parking is limited (max. 1 space per unit)

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Bar/lounge
  • BBQs

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • Dry cleaning/laundry services
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • An indoor pool
  • An outdoor pool
  • Fitness centre
  • Garden
  • Picnic area
  • Sauna
  • Terrace

Accessibility

  • Lift

Languages

  • English
  • German
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • DVD player
  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Laundry detergent
  • Washer and dryer

Sleep well

  • 3 bedrooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Laptop-friendly workspace

Food and drink

  • Cookware, dishes and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Fridge
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Late check-in between 5:00 PM and midnight can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent
  • Housekeeping is available for an additional fee

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Chevron Renaissance We Accommodate Apartment Surfers Paradise
Chevron Renaissance We Accommodate Apartment
Chevron Renaissance We Accommodate Surfers Paradise
Chevron Renaissance We Accommodate
Chevron Renaissance We Accommodate Apartment Surfers Paradise
Chevron Renaissance We Accommodate Apartment
Chevron Renaissance We Accommodate Surfers Paradise
Chevron Renaissance We Accommodate
Surfers Paradise Chevron Renaissance - We Accommodate Apartment
Apartment Chevron Renaissance - We Accommodate
Chevron Renaissance - We Accommodate Surfers Paradise
Chevron Renaissance We Accommodate Apartment Surfers Paradise
Chevron Renaissance We Accommodate Apartment
Chevron Renaissance We Accommodate Surfers Paradise
Chevron Renaissance We Accommodate
Apartment Chevron Renaissance - We Accommodate Surfers Paradise
Surfers Paradise Chevron Renaissance - We Accommodate Apartment
Apartment Chevron Renaissance - We Accommodate
Chevron Renaissance - We Accommodate Surfers Paradise
Chevron Renaissance Q Stay
Chevron Renaissance - Q Stay Hotel
Chevron Renaissance We Accommodate
Chevron Renaissance - Q Stay Surfers Paradise
Chevron Renaissance - Q Stay Hotel Surfers Paradise

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Chevron Renaissance - Q Stay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chevron Renaissance - Q Stay?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Chevron Renaissance - Q Stay?
Sorry, pets aren't allowed.
Is parking offered on site at Chevron Renaissance - Q Stay?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Chevron Renaissance - Q Stay?
You can check in from 3:00 PM - 5:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Chevron Renaissance - Q Stay?
No, this hotel doesn't have a casino, but The Star Gold Coast (9-min drive) is nearby.
What is there to do at Chevron Renaissance - Q Stay and nearby?
Chevron Renaissance - Q Stay has an outdoor pool, a sauna and a fitness centre, as well as a picnic area and a garden.
Does Chevron Renaissance - Q Stay have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Chevron Renaissance - Q Stay have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
Does Chevron Renaissance - Q Stay have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Chevron Renaissance - Q Stay like?
Chevron Renaissance - Q Stay is a short 1-minute walk from Chevron Renaissance and 3 minutes' walk from Cavill Avenue. The local area is walkable and popular for its beaches.

Reviews

6.8

Good

6.2/10

Cleanliness

7.1/10

Staff & service

6.4/10

Amenities

5.5/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Location was fantastic but the apartment we stayed in was desperately in need of a renovation.
Joan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Saher, 4-night trip
Verified Wotif guest review

4/10 Fair

The place was infested with cockroaches!
ahmed, 7-night family trip
Verified Wotif guest review

4/10 Fair

The room is very outdated. We had one very uncomfortable couch to sit on. The room could have been much cleaner
Dany, 5-night family trip
Verified Expedia guest review

6/10 Good

Melinda, 6-night trip
Verified Expedia guest review

8/10 Very good

Good location, close to everything in central surfers. Great pools with multiple options for the kids.
Dean, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent location, uses and family appropriate.
We had a great time at the Chevron. The view, space and facilities at the chevron was great. I can’t complain. Kids loved the pool, the indoor pool and spa as well as the close by beach. The cleanliness of the building was good, the lift area was sometimes stuffy and not perfectly smelling I guess due to age of building. We were here during school holidays, so occasionally the pool are was overcrowded and there were no chairs to sit on. The pool chairs/lounge were very uncomfortable. But overall, it was a great place and great value cor money. I’ll come again.
Nidal, 10-night family trip
Verified Hotels.com guest review

6/10 Good

It was ok, a bit let go but over all it was disappointing. I was happy to leave. We only were given 1 key which impacted our stay. We had to chase them for a second key and yet over our 6 day stay they were unable to produce a second key that would have allowed us to make the most of our stay with our young family. There was no drive from the accomodation provider to ensure we were satisfied with the service. I think when we checked in she was more occupied with the gum in her mouth than serving us.
Anthony, 4-night family trip
Verified Wotif guest review

2/10 Poor

Old, dirty, and lacking. The pool was dirty. Rubbish everywhere. Did not once see staff cleaning around the premises during our whole stay. Extremely busy time and only 2 lifts where working. 15 plus minutes wait. Will not stay or recommend to anyone.
megan, 2-night family trip
Verified Wotif guest review

2/10 Poor

Hayley, 5-night trip
Verified Lastminute guest review