Family Batcave Homestay - Hostel

Photo gallery for Family Batcave Homestay - Hostel

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Balcony
Terrace/patio
Room
Room

Overview of Family Batcave Homestay - Hostel

Family Batcave Homestay - Hostel

1.0 star property
Basic Banan hostel with restaurant

10.0/10 Exceptional

2 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Non-smoking
Map
Road number 57, Sampov Kaeth Village, Phnum Sampov Commune, Banan District, Banan, Battambang, 02256
Main amenities
  • Daily housekeeping
  • Restaurant
  • Free airport pick-up
  • Free use of bicycles
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Free airport pick-up

About this property

Family Batcave Homestay - Hostel

A great choice for a stay in Banan, Family Batcave Homestay - Hostel offers free airport pick-up service (available 24 hours). Free perks include WiFi, self parking, and local cuisine breakfast daily between 7 AM and 10 AM. Other features include free bike rentals, a terrace, and a garden.

Languages

English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), GBAC STAR Facility Accreditation (global expert), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 6 AM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7 AM–10 AM
  • Restaurant
  • Room service (late night)

What to do

  • Ecotours nearby
  • Cave exploring nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals

Facilities

  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • Khmer

Room amenities

Home comfort

  • Fan

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Yard
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

Food and drink

  • Kitchen
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 3.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • GBAC STAR Facility Accreditation (global expert)
  • Intertek Cristal (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)
  • SGS (3rd party expert - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts cash.

Also known as

Family Batcave Homestay Hostel Banan
Family Batcave Homestay Hostel
Family Batcave Homestay Banan
Family Batcave Homestay
Family Batcave Homestay - Hostel Banan
Family Batcave Homestay - Hostel Hostel/Backpacker accommodation

Frequently asked questions

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

8.0/10

Property conditions & facilities

10/10 Exceptional

Saro and his family were incredibly welcoming. The homestay is set in their beautiful gardens, and you have your own wooden hut on stilts, with a balcony area with a hammock. The toilet and shower are shared facilities in their kitchen area. Saro kindly included us in their family birthday celebrations, and we had an unforgettable night! There was a tropical storm when we stayed, with a lot of rain and strong winds (several trees blew down), but Saro ensured our belongings were protected, and it didn't affect our stay. We stayed during the hottest month (April), but were able to sleep okay at night thanks to the fan provided. Food provided is plentiful and delicious, and Saro is careful to meet dietary requirements. We had the most amazing time at family batcave homestay, and highly recommend it to anyone interested in experiencing Cambodian rural living.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review