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4-star hotel with spa, near Riverside
Great hotel with great views and rooftop pool. Breakfast not so good but everything else…
Feb. 16, 2020
Walking distance to restaurants, and the mini mart and ATM rigjt on the ground floor is…
Jan. 6, 2020
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 18 years old are not allowed in the spa.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
*See fees & policies for additional details or extra charges
Unclean, unfriendly, reluctant, poorly trained staff! 1st our room was not cleaned and after our complains they swept the dirt from one corner to the other. The couch was also full of long black hair - they had no vacuum (at the hotel) so they picked the hair by hand.... but at the end everything was still dirty. 2nd one shower drain was blocked and so the whole bath/toilet flooded- we had to complain 3 times and waited more than 6 hours. At the end the manager came with cleaning staff and they used a FORK from our kitchen!!!! to clean the drain and put that disgusting stuff in a towel! Manager directly with them!? 3rd no coffee possible to order at the breakfast- they ran out of coffee beans! 4th no towels at the pool at 9am (pool opened at 7) we would have to wait one hour or maybe longer they told us... 5th poor breakfast choices. And than they cut the mini croissants in half - you can guess why! No refill of water, juice and cups.....
Richard, 3 night family trip, Jan. 5, 2020
Verified Expedia guest review
There are water leakage issue and a plumber was sent to fix. However, the plumber couldn’t speak English and I had to make contact with customer service again To find out what the issue wasand what the plan was. None of the customer derive came up to check on us. They did not offer a change of room voluntarily while the plumber was doing the work. However, my request for room change was fulfilled when I asked for it.
Ming, 3 night family trip, Dec. 29, 2019
Verified Hotels.com guest review
Staff were amazing and the hotel was full of character
c, 3 night family trip, Dec. 6, 2019
Verified Hotels.com guest review
Simple milk alternative such as soya milk wasn't available despite several requests. Vegan breakfast was reluctantly provided which was basic after first night stay and complains. TV wasn't working despite someone checking and promising to fix
MUKUND, 3 night trip, Nov. 28, 2019
Verified Hotels.com guest review
Lovely hotel with a great central location to majority of the highlights around Phnom Penh. The cleanliness was exceptional. Rooftop bar and swimming pool facilities were wonderful after a hot days touring. Small attention to detail needed on delivery of laundry and communications about any missed services was poor.
3 night romance trip, Sep. 8, 2019
Verified Expedia guest review
Initial room at check in was below standard. But they immediately changed me no charge. I was very pleased with the room, restaurant, and convince store down stairs.
1 night romance trip, Aug. 30, 2019
Verified Hotels.com guest review
The hotel location was quite convenient, specially with a large convenience store right under the building. The staff were polite and helpful. Hotel facilities were good but they can make some simple improvements to make it better. Some gym equipment were not working properly and there was no towels and drinking water in the gym. The swimming pool was nice but access was limited until 6pm. Would be nice to keep it open till 9 pm. Over all it was good value for money.
KK, 4 night family trip, Jul. 20, 2019
Verified Expedia guest review
nice clean place - friendly people in good location.
1 night business trip, May 26, 2019
Verified Wotif guest review
The property is new and superbly maintained. The staff is very helpful and most speak English. There is a convenience store right adjacent to the hotel and several restaurant on the street. The restaurant, bar, and infinity pool are on the roof so there's a nice breeze and a great view of the city.
Dban6, 2 night romance trip, Apr. 23, 2019
Verified Expedia guest review
Good location, close to necessities. The staff was always friendly and willing to help. Everyone can speak and understand English. There’s a convince store attached to the hotel with an side entrance which is handy.
Traveldude, 7 night trip, Mar. 15, 2019
Verified Expedia guest review