M Platinum

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Overview of M Platinum

M Platinum

Hotel in Medina

7.8/10 Good

27 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
qurban, Medina, Medina, 42316
Main amenities
  • Housekeeping (on request)
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Laundry facilities
  • Flat-panel TV
  • Free parking nearby
  • Free toiletries
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Prophet's Mosque - 4 min drive
  • Al Haram - 5 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 24 min drive
  • Madinah Station - 10 min drive

About this property

M Platinum

Enjoy your visit to Medina with a stay at M Platinum. The helpful staff and WiFi get good marks from fellow travelers.

Languages

Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time ends - anytime
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Couples wishing to share a room must provide proof of marriage

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • No onsite parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Languages

  • Arabic
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free long-distance calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

M Platinum Hotel Medina
M Platinum Hotel
M Platinum Medina
M Platinum Hotel
M Platinum Medina
M Platinum Hotel Medina

Frequently asked questions

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

7.7/10

Staff & service

7.1/10

Amenities

7.5/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Exceptional

A trouble free experience.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Thank you…
Religious holiday and the hotel did what I needed it for. Thank you.
Sultana, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent customer service
Mahamadou saho, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Worst Hotel
Worst Hotel for the money I paid—Very Rude and unprofessional staff.
Abdul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Ahmadou, 2-night business trip
Verified Expedia guest review

8/10 Very good

Ibrahim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is nice Hotel but far from the Haram 30 minutes walk
Ahmad, 3-night trip
Verified Expedia guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s close to haram sharif...clean n upgraded room . Manager of the hotel were really nice . Welcome gift. Will go back
Chisty, 1-night family trip
Verified Expedia guest review

6/10 Good

Washroom was bad not enough supplies water was not warm other than that everything else was just okay
3-night trip
Verified Expedia guest review