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Playa Maroma All Hotel

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Private beach, white sand
Private beach, white sand
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Playa Maroma All Hotel

Playa Maroma All Hotel

4.0 star property
All-inclusive beachfront property with spa, near Maroma Beach

7.8/10 Good

717 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • On a private beach
  • Maroma Beach - 1 min walk
  • Mamitas Beach - 30 min drive
  • Playa del Carmen Main Beach - 30 min drive
  • Playa del Carmen Maritime Terminal - 34 min drive
  • Quinta Avenida - 23 min drive
  • Playacar Golf Club - 39 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 16 miles/25.7 km

Restaurants

  • Burger Stop - 18 min walk
  • El Hashiru - 7 min drive
  • Blue Fish - 10 min drive
  • Salon Partagas - 10 min drive
  • Il'Olivo - 11 min drive

About this property

Playa Maroma All Hotel

Playa Maroma All Hotel is a great choice for your beach stay in Playa del Carmen. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. El Pajarito, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket property include 4 bars/lounges, a free kid's club and a fitness centre. Fellow travellers like the helpful staff and beach.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 407 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Local/corner shop
  • Lifeguard on site

What to do

  • On a private beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 36-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

El Pajarito – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Toscana – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Adelita – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Grill – On-site theme restaurant.
Ayami – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Catalonia Playa Maroma All Inclusive All-inclusive property
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia oma Inclusive inclu
Maroma All Inclusive Carmen
Catalonia Playa Maroma All Inclusive
Playa Maroma All Hotel Playa del Carmen
Playa Maroma All Hotel All-inclusive property
Playa Maroma All Hotel All-inclusive property Playa del Carmen

Frequently asked questions

Does Playa Maroma All Hotel offer free cancellation for a full refund?
Yes, Playa Maroma All Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Playa Maroma All Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Playa Maroma All Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Playa Maroma All Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Playa Maroma All Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Playa Maroma All Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Playa Maroma All Hotel and nearby?
Playa Maroma All Hotel has 4 bars, a private beach and a spa, as well as an outdoor pool, a steam room and a garden.
Are there restaurants at or near Playa Maroma All Hotel?
Yes, there are 7 on-site restaurants, featuring international cuisine and garden views. Nearby restaurants include El Hashiru (2.1 mi), Del Lago (2.9 mi) and Salon Partagas (3.2 mi).
What's the area around Playa Maroma All Hotel like?
Playa Maroma All Hotel is located a short 1-minute walk from Maroma Beach. Travellers say that this property is in a good location.

Reviews

7.8

Good

8.6/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Liked cleanliness and how friendly and helpful staff were Didnt feel enough things to do on or close to property had to go long distancese to do things Buffett food same most days maybe change it up some
Tina, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Paige, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Glenda, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This place exceeded all of my expectations! Definitely give it a try! Everyone was so nice and not pushy on anything. Take advantage of the all inclusive features. Definitely will be coming back.
Jason, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Hans, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was real good rooms,food and the service the people was real friendly and nice
Juan, 4-night family trip
Verified Expedia guest review

4/10 Fair

Silvia, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I love The property. I wish It had a little more night life, but overall I would go back.
laura, 4-night romance trip
Verified Orbitz guest review

8/10 Very good

The people who works at Catalonia are wonderful. The property is under renovation and some areas are closed. And definitely didn’t like the location far away from the beach you have to walk for a few minutes to get to the beach. I requested upgrade of my room but wasn’t able to get upgraded so a lot of walking to get to the beach I had to put up with renovation noise, no elevators and the room smelled like humidity to the point that make me nauseous.
Mayela, 5-night family trip
Verified Expedia guest review

8/10 Very good

Great food. Outdated rooms even with upgraded privilege room. Great staff and exceptional entertainment staff. Low tier alcohol. As a person who likes to workout on vacation, the workout facility was subpar.
Patrick, 6-night trip with friends
Verified Expedia guest review