Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Catalonia Playa Maroma All Inclusive

4-star4 stars
Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beachfront property with spa, near Maroma Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • We have a little problem with check-in, but customer service fix everything very fast and…Sep. 27, 2020
  • We stayed in a lot of resorts on our vacation and this one was by far the best. the level…Jul. 29, 2020

Catalonia Playa Maroma All Inclusive

from A$211
  • Premium Room
  • Privileged Superior
  • Privileged Romance
  • Premium Deluxe

What’s around Catalonia Playa Maroma All Inclusive

Landmarks

  • On a private beach
  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 5 mi / 8.1 km
  • El Camaleon Mayakoba Golf Course - 6.6 mi / 10.6 km
  • Grand Coral Golf Riviera Maya - 8.3 mi / 13.3 km
  • El Manglar Golf Course - 3.5 mi / 5.6 km
  • Sanctuary of Hope and Time Capsule - 9.2 mi / 14.9 km
  • Quinta Avenida - 9.5 mi / 15.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

At a glance

Key facts

Size

  • 407 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Food and drink
  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • On private beach
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Playground on site
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 36-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

El Pajarito - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Adelita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Grill - Onsite theme restaurant.

Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Catalonia Playa Maroma All Inclusive’s small print

Also known as

  • Catalonia Playa Maroma All Inclusive All-inclusive property
  • Catalonia Playa Maroma All Inclusive Playa del Carmen
  • Catalonia oma Inclusive inclu
  • Catalonia Playa Maroma All Inclusive Playa del Carmen
  • Catalonia Playa Maroma All Inclusive All-inclusive property

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Catalonia Playa Maroma All Inclusive

  • Does Catalonia Playa Maroma All Inclusive offer free cancellation for a full refund?
    Yes, Catalonia Playa Maroma All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Catalonia Playa Maroma All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Catalonia Playa Maroma All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Catalonia Playa Maroma All Inclusive?
    Yes, there's an outdoor pool.
  • Are pets allowed at Catalonia Playa Maroma All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Catalonia Playa Maroma All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Catalonia Playa Maroma All Inclusive?
    Yes, there are 7 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Terrace Tapas Lounge & Bar (11-min walk), Cirque Du Soleil Joya (3.6 mi), and Blue Fish (3.8 mi).

Recent reviews

Very good 8.2 From 241 reviews

Very good 8.0
I Like all the property. Is. Wonderful. The. Pools 😍😍😍😍😍
Juan, us2 night family trip
Exceptional 10.0
Amazing place! Staff Jazmin, Fernanda, Jonny and Jorge were amazing. Great place, I will definitely return
Alberto, us1 night trip with friends
Exceptional 10.0
todo bueno en general,, solo que los bares cerraban muy temprano en mi opinion
us3 night trip
Exceptional 10.0
My sister and I felt that they did an excellent job at limited capacity, cleanliness and proactive measures to keep people healthy. All employees wore masks and all food service employees also work face shields. All menus were done with a QR code; they checked your temp and always had sanitizer you had to put on when entering to eat at a restaurant; they sanitized our luggage when we arrived and overall the place was very clean. I was very impressed and felt more comfortable as a result. And to top it off, the staff were super helpful and friendly. It was such a winds weekend.
Jess, us4 night family trip
Exceptional 10.0
Staff and service was great. Rooms where clean and comfortable. Pool area was nice. Seaweed was only thing that was a little issue.
us6 night romance trip
Very good 8.0
Didn’t like that there was only one pool and the car it’s that hang around, otherwise a very nice property
us7 night romance trip
Exceptional 10.0
Amazing value. Amazing service. Amazing people. We have come back to back years and I plan to return.
us4 night trip with friends
Poor 2.0
There is no way this is a 5 star resort. One of the worst resorts my fiance and I stayed at. Upon arrival you are asked to forward the confirmation for your stay or a hard copy. It took almost an hour just to get that sorted out. Once that was settled we received a restaurant voucher for 4 days , meanwhile we were staying for 7 nights. They told us to eat at the buffet for the other days. NO other resort does this. On top of that you are asked to show this voucher at each restaurant you go to so they can punch a hole in it. Which is ridiculous, thats the last thing you want to do when you're on vacation. We upgraded to a privileged room which was very poor quality and our bathroom door was broken, we had fruit flies in the room and we didn't have any food in the room. The last night we stayed, I found a cockroach on the floor. We would wake up in the middle of the night because of the fan above the bed which made it almost impossible to sleep in the room if it was on and if you turn it off it got super hot and humid. There was some creature in the walls, when I woke up in the middle of the night I heard something crawling in the walls and my fiance heard it too. The snack areas are very limited, you have a taco and hot dog truck that close around 3/4 pm, a crape station and a Mexican restaurant that offers snacks but does not let you leave with the food. We will not be coming back... EVER
Aneta, us7 night romance trip
Fair 4.0
It was too isolated and far off, had to pay a lot of money just to see other areas in Mexico. There wasn’t anything 24 hours like a mini market or anything.
Laura, us4 night romance trip
Exceptional 10.0
This is actually our 4th visit to this beautiful property. What do we like and what do we love? We simply love the beach. No seaweed this time around, which was nice. The staff are topnotch and bend over backwards to make your stay super special. If they don't have it, ask for it and more times then not they will get it for you. Enrique who works exceptionally hard down by the beach as one of the waiters is one of the main reasons why we return. Though it has been 3 years since we last visited CPM, Enrique still remembered us and the drinks we enjoy down on the beach. We like that this is a smaller resort with not a bunch of loud and obnoxious people. The food for dinner in all the restaurants is very good. We did all of our breakfasts and lunches at the Bloved. Great food and awesome wait staff. I will admit the buffet is kind of hit or miss but you still can find something for everyone to eat. CPM does a fantastic job of keeping the grounds nice and tidy. The maids cleaning our room where amazing as well. Nice to see the swim up bar added. What we don't so much care for? The lounge chairs down by the beach are getting in bad shape and a lot of them need to be pitched and replace with new ones. If you are a gym person then this little spot may not be for you. Though I will admit it has been updated with newer equipment...but still way too small of a workout area. Bottom line CPM is a great spot that provides great value for your money.
us7 night family trip

Catalonia Playa Maroma All Inclusive