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Mercure Zürich City

4.0 star property
Pet-friendly hotel with full-service spa, connected to the convention centre, near Letzigrund Stadium

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In the heart of Zurich, Mercure Zürich City offers an upscale retreat. Take in breathtaking views from the terrace, indulge in a rejuvenating experience at Wellnessbereich spa, or unwind with a drink at the bar. With free high-speed WiFi and helpful multilingual staff, your stay will be nothing short of exceptional.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 4 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Pets allowed
  • Lift
The current price is AU$268
includes taxes & fees
14 June - 15 June

Why we love this property

Work and play balance
Located in a business district with meeting rooms and laptop workstations, this hotel offers relaxation with a full-service spa, sauna, and bar lounge.
Tasty dining choices
The hotel features a restaurant and a bar for varied dining experiences. A buffet breakfast starts the day with satisfying options.
Serene spa escape
Immerse in this hotel's full-service spa, open daily for total rejuvenation. Sauna, hot tub, and steam room enhance wellness. Health club awaits.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

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  • Pet-friendly
  • Parking available
  • Free Wi-Fi
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8.6 out of 10, Excellent, 1,008 reviews
The price is AU$306
includes taxes & fees
7 June - 8 June
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About the area

Map
Vulkanstrasse 108b, Zürich, 8048

What's nearby

  • Swiss Life Arena - 6 min walk - 0.6 km
  • Hallenbad Altstetten - 9 min walk - 0.8 km
  • Hardturm - 19 min walk - 1.6 km
  • Letzigrund Stadium - 4 min drive - 2.0 km
  • Technopark Business Center - 5 min drive - 3.1 km

Getting around

  • Zurich Airport (ZRH) - 31 min drive
  • Zurich Altstetten Station - 6 min walk
  • Schlieren Station - 7 min drive
  • Zürich Limmatquai Station - 10 min drive
  • Seidelhof Tram Stop - 5 min walk
  • Bandliweg Tram Stop - 5 min walk
  • Altstetten Bahnhof Tram Stop - 6 min walk

Restaurants

  • ‪Zett - ‬5 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Restaurant Farbhof - ‬8 min walk
  • ‪La Taquería - ‬11 min walk
  • ‪Micas Garten - ‬11 min walk

About this property

Mercure Zürich City

Mercure Zürich City puts you within a 10-minute drive of Bahnhofstrasse and Swiss National Museum. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. A bar/lounge, a health club and a fitness centre are other highlights. Fellow travellers like the overall property condition. Public transportation is only a short walk: Seidelhof Tram Stop is 5 minutes and Bandliweg Tram Stop is 5 minutes.

At a glance

DONE

Hotel size

    • 319 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (CHF 29 per night)
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Working away

  • 4 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path to lift
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 29 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Covered self-parking costs CHF 29 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the health club or fitness facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

a-ja Zürich. Das City-Resort. Hotel Zurich

a-ja Zürich. Das City-Resort. Hotel

a-ja Zürich. Das City-Resort. Zurich

aja Zürich Das CityResort

a ja Zürich. Das City Resort.

a-ja Das City-Resort. Hotel

aja Zuerich Hotel Zürich

aja Zuerich Hotel

aja Zuerich Zürich

Hotel aja Zuerich Zürich

Zürich aja Zuerich Hotel

Hotel aja Zuerich

a ja Zürich. Das City Resort.

aja Zuerich

Mercure Zürich City

Mercure Zürich City Hotel

Mercure Zürich City Zürich

Mercure Zürich City Hotel Zürich

Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Does Mercure Zürich City offer free cancellation for a full refund?

Yes, Mercure Zürich City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Zürich City ?

Yes, cats and dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Zürich City ?

Yes. Self-parking costs CHF 29 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Mercure Zürich City ?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Mercure Zürich City ?

No, this hotel doesn't have a casino, but Swiss Casinos Zurich (9-min drive) and Grand Casino Baden (17-min drive) are both nearby.

What is there to do at Mercure Zürich City and nearby?

Mercure Zürich City has a spa and a health club.

Are there restaurants at or near Mercure Zürich City ?

Yes, there's an on-site restaurant.

What's the area around Mercure Zürich City like?

Mercure Zürich City is a short 5-minute walk from Seidelhof Tram Stop and 6 minutes' walk from Swiss Life Arena.

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Reviews

Mercure Zürich City Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, great, and very rich with many options. (9 reviews)
  • The gym had enough equipment for a quick workout and was a convenient amenity. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Lobby
Restaurant
Refrigerator
Amenities
Parking
Trains
Luggage

Reviews

Verified

10/10 Exceptional

Very comfortable and the location is great with easy access to the city.
Peter, 1-night trip
Verified

10/10 Exceptional

Excellent staff, great accommodation, easy parking and very cleanly.
Kanishkan, 2-night trip
Verified

10/10 Exceptional

The room was very clean and the staff very professional. Great location. Will definitely stay here again
Sharon, 2-night trip
Verified

10/10 Exceptional

Room was clean, friendly staff, the buffet breakfast was great! Easy 5 minute walk to the train station.
roderick, 3-night trip
Verified

10/10 Exceptional

Hotel was nice, clean and modern. Though the railtracks are right opposite the hotel you couldn't hear trains going past from your room. Train station 100m from hotel & very convenient to get to old town/ lake/ airport. Good breakfast and gym & sauna nice too.
Wai Yip, 1-night trip
Verified

10/10 Exceptional

Everything was great. Hotel is big, clean, nice area around, close to the train station and the city center. Very friendly and welcoming staff at the front office, in the restaurants. Room is clean, spacios. The best SPA area. Amazing sauna, love the snow/ice bowl there to refresh after hot sauna. Lounge area is good, plus you can make tea, get some water. I would reccomend it for sure
Yelyzaveta, 3-night trip
Verified

10/10 Exceptional

Very comfortable well located hotel, rooftop jacuzzi a bonus
Deirdre, 1-night trip
Verified

8/10 Very good

Very nice rooms. Staff very helpful. Close to trains for travelling
Daniel, 3-night trip
Verified

10/10 Exceptional

Cozy hotel

The room is very cozy. Definitely one of the most fashionably designed hotels I have been to. The breakfast buffet is good too Convenient location - only 5 min walk from the train station
Yik Hei Harris, 3-night trip
Verified

10/10 Exceptional

Clean room. convenient fitness center and market nearby
Chris, 3-night trip
Verified

10/10 Exceptional

Great staff, facilities and accommodations. Short train ride away from Zurich HB
Soumya, 2-night trip
Verified

10/10 Exceptional

They were very friendly and very helpful with adding another day for us. Love the theme of the hotel. Beds were comfortable.
katrina, 2-night trip
Verified

10/10 Exceptional

My room was upgraded without requesting. Very nice hotel with the train station one block away. Breakfast was delicious. The staff were very helpful and friendly
Dionne, 1-night trip
Verified

8/10 Very good

Room was clean. Soundproofing im rooms. Staff were friendly and helpful.
Yvette, 2-night trip
Verified

10/10 Exceptional

The hotel construction is very stylish. The front desk people are very nice and helpful. We were upgraded to a premium room. Rooms are very nice and comfortable. Other amenities such as spa and sauna are also very good. Great options in breakfast. Walking from the train station. Would highly recommend.
Aman, 2-night trip
Verified

8/10 Very good

The hotel is located out of the city but is very well connected by public transport. We had a larger room with a great view over the train tracks, but the lack of housekeeping lets this hotel down. Unless you request it, the rooms are not cleaned.
Laura, 3-night trip
Verified

10/10 Exceptional

Nice staff, good location
Akke, 1-night trip
Verified

8/10 Very good

It was a fine stay. New and comfortable rooms, nice bed. From the negatives: next to train way so there is noise until late night and from early morning, staff in the bar in the evening seemed to be overwhelmed and overworked despite only few customers - we had to wait at least 30 min just to get an order
Grigory, 3-night trip
Verified

8/10 Very good

Great breakfast!
David, 2-night trip
Verified

8/10 Very good

Very comfortable beds and quiet rooms. The surrounding area is quite boring with nothing much to do around it. Convenient for the local ice hockey arena.
Erik, 4-night trip
Verified

8/10 Very good

We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.
Nicolene Clotilda, 3-night trip
Verified

6/10 Good

During my time in the SPA area, I experienced an unfortunate incident where my mobile phone was stolen. I noticed it was missing shortly after and immediately contacted the reception to report the situation. The reception team responded promptly and handled the matter efficiently. Thanks to their quick action and support, my mobile phone was successfully recovered. I sincerely appreciate their assistance and professionalism in resolving the issue. However, I would strongly recommend improving the security measures in the SPA area to prevent similar incidents from happening in the future. Enhanced supervision or additional security arrangements would help ensure the safety and comfort of all guests.
Alber, 3-night trip
Verified

10/10 Exceptional

Amazing hotel. Very friendly staff, excellent facilities.
Syed, 2-night trip
Verified

10/10 Exceptional

Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
Juanito, 2-night trip
Verified

10/10 Exceptional

I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
JO-Ann, 4-night trip