City Plus Mérida

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Overview of City Plus Mérida

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City Plus Mérida

2.5 star property
Art Deco hotel with outdoor pool, near Paseo 60

8.6/10 Fabulous

468 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is AU$122
Price available on 30/8/2022
Calle 60 No. 346, Mérida, YUC, 97000
Main amenities
  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Free area shuttle
  • Free shopping center shuttle
  • Free bus station shuttle
  • Fitness center
  • Room service
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Mérida Centro
  • Paseo de Montejo - 2 min walk
  • Mérida Cathedral - 11 min drive
  • Yucatan Siglo XXI Convention Center - 18 min drive
  • Plaza Altabrisa - 19 min drive
  • La Isla Mérida Cabo Norte - 24 min drive

Getting around

  • Mérida International Airport (MID) - 10 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free bus station shuttle

About this property

City Plus Mérida

Hotel in the heart of Mérida Centro
Take advantage of free continental breakfast, a roundtrip airport shuttle, and a poolside bar at City Plus Mérida. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a rooftop terrace and a shopping mall on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, an area shuttle, and a TV in the lobby
  • A 24-hour front desk, smoke-free premises, and coworking spaces
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All guestrooms at City Plus Mérida boast perks such as air conditioning, as well as amenities like free WiFi and free bottled water. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 9 floors


  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)


  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking


  • Airport shuttle on request (available 24 hours)*
  • Free bus station shuttle


  • Free area shuttle within 10 kilometers
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Poolside bar
  • Room service

Traveling with children

  • Children stay free
  • Free local shuttle

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services


  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Shopping mall on site


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Airport shuttle service for children costs MXN 500 (one-way)


  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).


Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

City Express Plus Mérida Hotel Merida
City Express Plus Mérida Hotel Mérida
City Express Plus Mérida Hotel
City Express Plus Mérida Mérida
Hotel City Express Plus Mérida Mérida
Mérida City Express Plus Mérida Hotel
Hotel City Express Plus Mérida
City Plus Mérida Hotel
City Plus Mérida Mérida
City Express Plus Mérida
City Plus Mérida Hotel Mérida

Frequently asked questions

Does City Plus Mérida offer free cancellation for a full refund?
Yes, City Plus Mérida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Plus Mérida?
As of 20 Aug. 2022, prices found for a 1-night stay for 2 adults at City Plus Mérida on 30 Aug. 2022 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Plus Mérida?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Plus Mérida?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at City Plus Mérida?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Plus Mérida?
Yes, there's free self parking.
Is airport shuttle service offered by City Plus Mérida?
Yes, an airport shuttle is available. The charge is MXN 500 per vehicle one-way.
What are the check-in and check-out times at City Plus Mérida?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at City Plus Mérida?
No, this hotel doesn't have a casino, but Juega Juega Casino (6-min drive) and Casino La Cima (9-min drive) are both nearby.
What is there to do at City Plus Mérida and nearby?
City Plus Mérida has an outdoor pool and a fitness center.
Are there restaurants at or near City Plus Mérida?
Yes, there's an onsite restaurant. Nearby restaurants include Starbucks (5-min walk), La Revo Bar and Fajita House (6-min walk), and Korean Barbecue (6-min walk).
What's the area around City Plus Mérida like?
City Plus Mérida is in Mérida Centro, a short 2-minute walk from Paseo de Montejo and 7 minutes' walk from Yucatan International Convention Center. Our travelers say the local area is very central.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Super cool
Amazing hotel in a super nice area - we used our rewards to cover it and was so worth it. The views from the roof pool are awesome, and cool bartender
Meghan, 2-night trip
Verified guest review

2/10 Poor

This was a waste of time and money. Extremely poor management . I got a room that had no running water and the phone didn’t work. I had to walk down to fix the problem several times to be helped by rude staff. Monica wouldn’t even look up from her phone to talk to me; she had the audacity to roll her eyes at me. Finally, I was put in a room where the bathroom was dirty, the towels are ripped, the shower was clogged and sinks was clogged.
Jose Luis Salazar, 1-night family trip
Verified Expedia guest review

6/10 Good

The price is expensive about with other hotels, i am considering the One is a hotel for short stay. The room was very small and torn towels. The floor of the pool was slimy and slippery. The weather in Merida is very hot. Air condition in the room doesnt cool.
Ingrid, 1-night family trip
Verified Expedia guest review

6/10 Good

The staff was great . The only problem it was the room AC didn’t work so we have to change to another room at midnight. They have the rooms without AC . They should turn on the AC at least before check in.
EVELYN, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Easy arrival, excellent location and quiet stay
Edgar, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Es un hotel muy bonito, el desayuno es muy pobre no tiene nada , si llevas niños ellos solo tienen 2 cunas y el personal de servicio nada agradable
Geidy, 2-night family trip
Verified Expedia guest review

2/10 Poor

Check in timing
German, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was nice and accomodationing. The bad reviews on here are certainly an exception, not the rule. I enjoyed my stay and would probably come back in the future! I wish them the best in all they do!
Reme, 7-night trip
Verified Expedia guest review

8/10 Very good

Modern and convenient hotel
Good location, comfortable and modern hotel. Nice rooftop deck and pool. Awesome location in an outdoor mall with good restaurants and a food hall.
Kendra, 4-night trip
Verified guest review

10/10 Exceptional

Mauricio, 1-night business trip
Verified guest review