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All properties in Florence, Tuscany, Italy
1 room, 2 adults

Aurum Firenze

4-star4 stars
Via Nazionale 8/a, Florence, 50123, Italy

Upscale hotel within walking distance of Medici Chapels
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Rude manager. Cold shower. No room for luggage. No room inside room to sit down. Worst…Feb. 13, 2020
  • Location is perfect. The shower needs to be cleaner. we had issues with there being no…Oct. 10, 2019

Aurum Firenze

from A$174
  • Double Room
  • Single Room
  • Triple Room
  • Quadruple Room

What’s around Aurum Firenze

Landmarks

  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 8 min walk
  • Piazza del Duomo - 10 min walk
  • Piazza della Signoria - 12 min walk
  • Palazzo Vecchio - 13 min walk
  • Ponte Vecchio - 14 min walk
  • Uffizi Gallery - 14 min walk
  • Pitti Palace - 18 min walk

Getting around

  • Peretola Airport (FLR) - 22 min drive
  • Florence Santa Maria Novella Station - 5 min walk
  • Porta al Prato Station - 16 min walk
  • Florence Statuto Station - 18 min walk
  • Florence-Cascine Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 43 rooms

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is 10:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is in a car-free zone and can be reached only by foot.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
Services
  • 24-hour front desk
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Shower only
  • Bidet
  • Hair dryer
Be entertained
  • 42-inch LED TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Aurum Firenze’s small print

Also known as

  • Aurum Firenze Hotel Florence
  • Aurum Firenze Hotel
  • Aurum Firenze Florence
  • Aurum Firenze Hotel
  • Aurum Firenze Florence
  • Aurum Firenze Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

Pets are allowed for an extra charge of EUR 11 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aurum Firenze

  • Does Aurum Firenze offer free cancellation for a full refund?
    Yes, Aurum Firenze does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Aurum Firenze?
    Sorry, there's no parking at Aurum Firenze.
  • Are pets allowed at Aurum Firenze?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 11 per pet, per day.
  • What are the check-in and check-out times at Aurum Firenze?
    You can check in from 3:00 PM to 2:00 AM. Check-out time is 10:00 AM.
  • Are there restaurants at or near Aurum Firenze?
    Yes. Nearby restaurants include Trattoria Enzo e Piero (2-min walk), Da Nerbone (3-min walk), and Trattoria Il Porcospino (4-min walk).

Recent reviews

Good 7.6 From 881 reviews

Fair 4.0
Toilet smell is no good for health
Handy location but constant toilet smell / sewage was unbearable. Had to keep toilet door shut and window opened. Can’t imagine what it would be like in summer.
Tony, au3 night family trip
Poor 2.0
This hotel stinks....literally!!
The positives: close to station and staff are friendly That's it.We had a very poor experience at this hotel. As you enter there is a smell of sewer gas at reception. This increases and engulfs you in the small elevator. The staff are trained to blame the city but after 25 years in the sewer industry, the building clearly lacks gas control that is standard in most of the developed world. The room did not have sewer odour at first but the bathroom did smell overnight. Room is too small to be classified as a family room. Queen and double bed only with 1 m between the beds and 600mm from foot of beds to wall(see photos). Hotel has been renovated but it's mostly cosmetic with no attention to the main issue of sewer gas control. Grout on tiles in shower and paint finish poor. We were booked for 3 nights but decided to leave after the first. Breakfast is adequate but not generous. If you are close to the entry of breakfast room sewer smell is present as it is through many of the common areas of the hotel. Free WiFi is a joke. It does not work in room 401. I had to stand in the corridor to use WiFi to book another hotel. The room has no furniture other than beds, there is no tea and coffee facilities.The window is shuttered ( this hides the view of the air conditioner.) We sought a refund due to unsafe and unhealthy sewer gas. This was rejected and they still asked for city tax in cash rather than card, other hotels don't. Don't ruin Florence by staying here. Not 4 star
Richard, au3 night family trip
Very good 8.0
Good to recommend to friends
Amazing location of the hotel. Close to station 8mins walking, all shops, leather products market. Close to all places of interest. Good breakfast with different of variety of sweets, fruits, make your own coffee & tea unlimited. Room is not too big but newly renovated, good pillows & mattress
Jennifer, au10 night romance trip
Very good 8.0
The Aurum Hotel was a great find The room was small but included a balcony which made it feel much less claustrophobic than other city hotels we have used. The position was perfect close to the train, hop on bus, food market great restaurants and of course the historical centre of the city all within easy walks. The real bonus was the breakfast room on the top floor with views to the city and hills beyond. The hotel has just re opened and whilst the interior finishes appear to have been a bit rushed it was a great place
alan, au5 night romance trip
Very good 8.0
Excellent, friendly front desk staff
Frank, au3 night romance trip
Exceptional 10.0
Hi absolutely brilliant the view from my room reminded me so much from my home in Scotland , the food reminded me of home in Scotland , it was like I never left my house
Douglas, gb3 night trip
Exceptional 10.0
Great location, close to everything. You feel secure because you have to have a key to even get to reception. Breakfast has limited variety, but for the price you pay it is well worth it. Not much view from the rooms, but you don't spend much time in there anyway.
Melissa, us2 night trip
Exceptional 10.0
Great place to stay for a short visit to Florence.
Great value for money. Excellent location. Friendly staff and lovely rooms . I liked the fact there was a fridge in the room. Breakfast good also in a nice bright restaurant
Derek, ie2 night trip
Very good 8.0
Room was nice and modern, close to duomo and train station but shower was half broken and hard to use, as well as the floor being sticky and bed cover being taken off but no new one was put on it was nice
us4 night trip
Fair 4.0
Lovely city, crap hotel!
Most uncomfortable bed ever!!!!! Struggled to stay sleeping through the nights! Bedsheets not changed when the room was asked to be made up. Left without towels after the room was made up. You can hear whenever anyone on the floor opens and closes there door, it is very loud! You can bearly close the door in the shower once inside it is that small!!!! Had to stick to crossaints for breakfast as didnt fancy trying the ham that smelt off! Would not say this is a 4-star hotel and is the first booking through hotels.com we have been disappointed with!
Dean, gb3 night trip

Aurum Firenze

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