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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Delek Tulum

3.5-star3.5 stars
Carretera Tulum Boca Paila km 7, Tulum, QROO, 77780, Mexico

3.5-star beachfront hotel with restaurant, near Tulum Beach
  • Free WiFi and free parking

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Delek Tulum is a very beautiful resort. However, there are a few things I will warn you…May 9, 2019
  • Fun rooms. Very friendly and helpful staff.Dec. 1, 2020

Delek Tulum

from A$395
  • Master Suite Ocean view
  • Superior Garden View
  • Master Suite Oceanfront big terrace
  • Master Suite Oceanfront
  • Small Cabanas Partial Ocean view
  • Junior Room, Garden View
  • Standard room, Limited view

What’s around Delek Tulum

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 35 min walk
  • SFER IK - 39 min walk
  • Tulum National Park - 2.5 mi / 4.1 km
  • Playa Paraiso - 3.6 mi / 5.9 km
  • Las Palmas Public Beach - 3.3 mi / 5.3 km
  • Tulum Mayan Ruins - 6.2 mi / 10 km

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Deposit is payable by bank and is due within 72 hours of booking the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only*

  • 1 per room

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free self parking on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to women only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Pool sunloungers
  • Pool umbrellas
  • Use of nearby fitness centre (discount)
  • Spa services on site
  • Bicycle rentals on site
  • Ecotours nearby
  • Hiking/biking trails nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • MP3 docking station
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Dining

Tatewari - This beachfront restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Delek Tulum’s small print

Also known as

  • Delek Tulum Hotel
  • Delek Hotel
  • Delek Tulum Hotel
  • Delek Tulum Tulum
  • Delek Tulum Hotel Tulum

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Breakfast costs between USD 17.4 and USD 18 for adults, and USD 15 and USD 17.4 for children (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way, Maximum occupancy 2)

Airport shuttle service for children costs USD 00 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Delek Tulum

  • Does Delek Tulum offer free cancellation for a full refund?
    Yes, Delek Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Delek Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Delek Tulum?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Delek Tulum?
    Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Delek Tulum?
    You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 100 (subject to availability).
  • Are there restaurants at or near Delek Tulum?
    Yes, Tatewari offers beachfront dining and local cuisine. Nearby restaurants include Hartwood (5-min walk), La Eufemia (7-min walk), and Restaurante Las Estrellas (8-min walk).
  • Is airport shuttle service offered by Delek Tulum?
    Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.

Recent reviews

Exceptional 9.6 From 106 reviews

Exceptional 10.0
Everything We Hoped For
Amazing location, beautiful everything & excellent service. Thank you Christian for making our stay perfect!
Lesley, us3 night trip
Exceptional 10.0
Amazing place
Amazing stay!!!! Will return
nicole, us2 night trip
Exceptional 10.0
The best to stay in Tulum. Great location, magical rooms, the service and staff were so nice. The food was amazing. You don’t need to go out of the hotel.
JessicaTacoront, us3 night romance trip
Exceptional 10.0
Girls retreat
Loved our first trip to Tulum. The Master Suite Ocean View was like staying in a treehouse with luxury amenities. The staff and the owners were Very gracious and accommodating in every request. Looking forward to our return!
Laura, us1 night trip with friends
Exceptional 10.0
Amazing stay
What we wanted was a boutique hotel on the smaller side, right on the beach and with amazing service. This is exactly what we got and it exceeded our expectations. The rooms were adorably built, making it seem like a tree house (but with all the amenities you would want in a hotel). The hotel restaurant was great and will miss eating breakfast looking out at the ocean. If you walk outside of the hotel there are plenty of restaurants, shops and bars so we were very happy with the location. The staff was phenomenal! Their attention to detail led us to feeling spoiled! A special shout out to Martin at the restaurant who really went above and beyond. I'm afraid my finace will think he will be getting the same level of service at home. We were so sad to have to leave but we will definitely be back!
Rafael, us4 night trip
Good 6.0
Great room Poor customer service Food is just ok Great location!
Emma, us7 night trip with friends
Exceptional 10.0
best service i've ever had at a hotel.
nicholas, us6 night trip with friends
Good 6.0
Great location, near the best restaurants in town. Great view to the see from the hotels restaurant
us2 night romance trip
Very good 8.0
Delek, Tulum .. great spot
It was an zmazing spot ! Friendly and I felt very secure. A beautiful beachfront
ca3 night trip
Exceptional 10.0
Amazing location & the staff is top notch💜. The rooms are gorgeous.
us4 night trip with friends

Delek Tulum