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Shibuya Stream Excel Hotel Tokyu

3.5 star property
3.5-star hotel with restaurant, near Shibuya Crossing

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Shibuya Stream Excel Hotel Tokyu

Photo gallery for Shibuya Stream Excel Hotel Tokyu

Lobby
Shower, free toiletries, hair dryer, slippers
Soundproofing, free WiFi, bed sheets, wheelchair access
Daily buffet breakfast (JPY 3300 per person)
Soundproofing, free WiFi, bed sheets, wheelchair access

Overview of Shibuya Stream Excel Hotel Tokyu

9.0

Superb

Property highlights

  • Free WiFi
  • Laundry facilities
  • Air conditioning
  • Parking available
  • Restaurant
  • Bar
The price is AU$454
Price available on 1/11/2023
Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
Main amenities
  • Weekly housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Microwave in a common area
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Children stay free
  • Fridge
  • Laundry facilities
  • Lift
  • Flat-screen TV
  • Limited housekeeping

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking, Corner

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room, Non Smoking, Corner

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Single Room, Non Smoking (Shower Only)

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room, 3 Bedrooms, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room, 3 Bedrooms, Non Smoking, City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Shibuya
  • Shibuya Crossing - 8 min walk
  • Meiji Jingu Shrine - 31 min walk
  • Roppongi Hills - 31 min walk
  • Tokyo Midtown - 35 min walk
  • Shinjuku Gyoen National Garden - 41 min walk
  • NHK Hall - 3 min drive
  • Yoyogi Park - 3 min drive
  • Omotesando Hills - 2 min drive
  • Meiji Jingu Stadium - 3 min drive
  • National Stadium - 4 min drive

Getting around

  • Tokyo (HND-Haneda) - 35 min drive
  • Tokyo (NRT-Narita Intl.) - 69 min drive
  • Shinsen Station - 14 min walk
  • Ebisu Station - 15 min walk
  • Daikan-yama Station - 17 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 17 min walk
  • Naka-Meguro Station - 23 min walk

Restaurants

  • 伊蔵八味噌らーめん - 4 min walk
  • 土鍋炊ごはん なかよし 渋谷ストリーム店 - 2 min walk
  • 酢重 Indigo - 4 min walk
  • THE GREAT BURGER STAND - 4 min walk
  • 名代富士そば 渋谷東口店 - 3 min walk
Map

About this property

Shibuya Stream Excel Hotel Tokyu

Shibuya Stream Excel Hotel Tokyu puts you a short five-minute drive from Tokyo Tower and Shibuya Crossing. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Tokyo Dome and Tokyo Imperial Palace are within a short drive. Fellow travellers say great things about the overall property condition and spacious guest rooms. Public transportation is only a quick walk: Shibuya Station is steps away.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
  • The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 2800 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2018
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Films for purchase

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Fridge

More

  • Weekly housekeeping

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person

Renovations and closures

The following facilities or services will be unavailable from October 10 2023 to October 10 2023 (dates subject to change):
  • Laundry facilities

Parking

  • Self-parking costs JPY 2800 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Housekeeping service is provided once every 3 days.

Also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
Shibuya Stream Excel Tokyu
Shibuya Stream Excel Hotel Tokyu Hotel
Shibuya Stream Excel Hotel Tokyu Tokyo
Shibuya Stream Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Stream Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Stream Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shibuya Stream Excel Hotel Tokyu?
As of 3 Oct 2023, prices found for a 1-night stay for 2 adults at Shibuya Stream Excel Hotel Tokyu on 1 Nov 2023 start from AU$454, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shibuya Stream Excel Hotel Tokyu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shibuya Stream Excel Hotel Tokyu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shibuya Stream Excel Hotel Tokyu?
Yes. Self-parking costs JPY 2800 per night. Parking spaces may be limited.
What are the check-in and check-out times at Shibuya Stream Excel Hotel Tokyu?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Shibuya Stream Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (8-min walk) and Meiji Jingu Shrine (1.6 mi), along with Tokyo Midtown (1.8 mi) and National Stadium (1.9 mi).
Are there restaurants at or near Shibuya Stream Excel Hotel Tokyu?
Yes, there's an on-site restaurant.
What's the area around Shibuya Stream Excel Hotel Tokyu like?
Shibuya Stream Excel Hotel Tokyu is a short 1-minute walk from Shibuya Station and 8 minutes' walk from Shibuya Crossing.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel near Shibuya crossing
Lovely hotel close to Shibuya crossing. Room was small with bed against the wall, however bed was very comfortable. Room had all the amenities needed and staff were helpful.
Jessica, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Rude and unhelpful
We were here for the funeral of our son. While here our daughter had a birthday. This place was so unhelpful and made a difficult trip far more difficult. They are rude and unhelpful
Anthony, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay in Comfort in the Heart of Tokyo
I have zero complaints. All the check-in/out processes were smooth, the room was clean and comfortable, the amenities were fine, and the location is great.
Gregory, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

gudrun, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yien Li, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Will definitely return
Excellent extras like free toiletry supplies, water cooler, laundry room, and even a shoe cleaning station. Location perfect. Room a little on the small side.
Izak Johannes, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location with many subway and JR lines. Right by attractions.
Cordula, 5-night trip