Skip to main content.
All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

The Level at Melia Castilla

4-star4 stars
Great for familiesThis property has good facilities for families.
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020, Spain

4-star hotel with 2 restaurants, near Plaza de Castilla
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • First of all at the beginning a bell boy came out and helped me with my suitcase and took…Oct. 30, 2019
  • Really helpful and friendly staff, very clean, relaxing experience on The Level.Sep. 6, 2019

The Level at Melia Castilla

from A$306
  • The Level, Deluxe Room
  • The Level, Premium Room
  • The Level, Junior Suite
  • The Level, Grand Suite
  • Castilla The Level
  • The Level, Family Room, Connecting Rooms
  • Room (Premium Triple Room The Level)
  • Room (Family Communicated The Level 2+2)

What’s around The Level at Melia Castilla

Landmarks

  • In Tetuan
  • Santiago Bernabeu Stadium - 15 min walk
  • Plaza de Castilla - 8 min walk
  • Thyssen-Bornemisza National Museum - 3.6 mi / 5.8 km
  • Plaza de España - 3.6 mi / 5.8 km
  • Gran Via Street - 3.8 mi / 6.1 km
  • Prado Museum - 3.9 mi / 6.3 km
  • Plaza Mayor - 5.1 mi / 8.1 km

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 16 min drive
  • Nuevos Ministerios Station - 21 min walk
  • Madrid Chamartín Station - 23 min walk
  • Madrid Ramon Y Cajal Station - 9 min drive
  • Cuzco Station - 6 min walk
  • Valdeacederas Station - 7 min walk
  • Tetuan Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 3 floors

Check-in and check-out

  • Check-in time 3:00 PM-1:00 AM
  • Check-out time is noon
  • Express check-in/out
If you arrive at the property after hours, you'll need to check in at an alternate location: Main Reception at Meliá Castilla

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Swim-up bar
  • Spa services on site
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Number of meeting rooms - 15
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1971
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

L'Albufera Restaurant - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required.

Loby Café - Onsite café. Open daily.

La Terraza - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

The Level at Melia Castilla’s small print

Also known as

  • Level Melia Castilla Hotel
  • The Level at Melia Castilla Hotel
  • The Level at Melia Castilla Madrid
  • The Level at Melia Castilla Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • Pool access available from noon to 8:00 PM.
  • Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

    Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

    Guests can rest easy knowing there's a smoke detector and window guards on site.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs EUR 27 per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    The Level at Melia Castilla

    Is the description of this property not correct? Tell us