Naspa New Otani

Property class: 3.5
Yuzawa ski-in/ski-out hotel with ski storage and ski hire

Choose dates to view prices

Naspa New Otani allows you more time for skiing with ski-in/ski-out access, plus you'll be a short five-minute drive from Gala Yuzawa. You can grab a bite to eat at one of the 4 restaurants, then indulge in sports massages, facials or aromatherapy. Other highlights include 2 bars/lounges, an indoor pool and a fitness centre. Ski passes, storage, rentals and lessons are also available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 4 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool access
  • Hot springs
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room

For families (6)

  • Fridge
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • In-room climate control (air conditioning)
  • Flat-screen TV
The current price is AU$137
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Japanese-style Room For 6 Guests

A traditional Japanese-style room with tatami flooring, a low table, and shoji screens.

Japanese-style Room For 6 Guests

  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-style Room For 9 Guests

A traditional Japanese-style meeting room with tatami flooring, a low table, and six chairs.

Japanese-style Room For 9 Guests

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 1 bedroom
  • Sleeps 9
  • 9 Single Futons

View all photos for Japanese Western Style Room

A hotel room with two beds, a desk, a chair, a coffee table, and a large window with curtains.

Japanese Western Style Room

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Superior Room, Non Smoking (Fourth)

A hotel room with a bed, two armchairs, a desk with a computer, and a lamp.

Superior Room, Non Smoking (Fourth)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

View all photos for Junior Suite

A hotel room with a sofa, a coffee table, a lamp, a dining table with chairs, and a bed in the background.

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin (37sqm) [Main Building], Non-smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with a view of greenery.

Superior Twin (37sqm) [Main Building], Non-smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin (37sqm) [Tower Building], Non-smoking

A hotel room with two beds, a chair, a lamp, and a window.

Standard Twin (37sqm) [Tower Building], Non-smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101

What's nearby

  • Naspa Ski Garden - 2 min walk - 0.2 km
  • Egami Public Onsen - 1 min drive - 1.4 km
  • Ippon Sugi Ski Resort - 1 min drive - 1.4 km
  • Ponshukan Sake Museum - 1 min drive - 1.4 km
  • Kagura Ski Resort - 15 min drive - 7.3 km

Getting around

  • Niigata (KIJ) - 119 min drive
  • Gala Yuzawa Station - 8 min drive
  • Ishiuchi Station - 16 min drive
  • Echigo Yuzawa Station - 25 min walk

Restaurants

  • ‪湯沢庵 - ‬2 min drive
  • ‪越後乃酒蔵 唎酒番所 越乃室 - ‬2 min drive
  • ‪越後つけ麺維新 - ‬2 min drive
  • ‪越後十日町 小嶋屋 - ‬2 min drive
  • ‪そば処 中野屋 湯沢本店 - ‬2 min drive

About this property

Naspa New Otani

  • Naspa New Otani allows you more time for skiing with ski-in/ski-out access, plus you'll be a short five-minute drive from Gala Yuzawa. You can grab a bite to eat at one of the 4 restaurants, then indulge in sports massages, facials or aromatherapy. Other highlights include 2 bars/lounges, an indoor pool and a fitness centre. Ski passes, storage, rentals and lessons are also available.

At a glance

Hotel size

    • 205 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years to stay in a smoking room.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)
  • Mini golf

What to do

  • Tennis
  • Mini golf
  • Hiking/biking trails
  • Rock climbing
  • Hot springs
  • Karaoke
  • Pool table
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Ski equipment hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Ski area nearby

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs on site.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3900 for adults and JPY 2700 for children

Renovations and closures

The property will be renovating from 11 May 2026 to 30 November 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for JPY 4000.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 1 PM to 8:30 PM
  • Guests under 3 years old are not allowed in the swimming pool

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

NASPA NEW OTANI Hotel Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel Yuzawa

Frequently asked questions

Does Naspa New Otani offer free cancellation for a full refund?

Yes, Naspa New Otani does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naspa New Otani?

Yes, there's an indoor pool. Guests have pool access from 1 PM to 8:30 PM.

Are pets allowed at Naspa New Otani?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Naspa New Otani?

Yes, there's free self parking.

What are the check-in and check-out times at Naspa New Otani?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Naspa New Otani and nearby?

Have fun with on-site activities such as rock climbing and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Naspa New Otani also has a steam room and an arcade, as well as access to a nearby outdoor pool.

Are there restaurants at or near Naspa New Otani?

Yes, there are 4 on-site restaurants.

What's the area around Naspa New Otani like?

Naspa New Otani is located a short 9-minute walk from Naspa Ski Garden.

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Reviews

Naspa New Otani Reviews

9.0

Wonderful

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a wide variety of options, including Japanese and Western choices, and a unique pancake offering. (9 reviews)
  • The large hot spring pool and indoor facilities were highly recommended and clean. (4 reviews)
  • The hotel's restaurant offered a wide variety of delicious options, including Japanese and Western-style choices, with many guests praising the quality and quantity of the food. (7 reviews)
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Popular mentions

Service staff
Room
Onsen
Restaurant

Reviews

Verified review

10/10 Exceptional

The staff were very hospitable, and the food was delicious.
Verified review

10/10 Exceptional

This was the first time we stayed here. My husband and I had a western style room and it was very roomy, furnished nicely, staff was polite and knowledgeable, had an onsite onsen too. Free shuttle service to the train station too. We would be happy to stay here again!
Verified review

10/10 Exceptional

Room was clean and spacious. The staff were friendly and helpful. Buffet breakfast and dinner were amazing
Verified review

10/10 Exceptional

My family enjoy the stay so much. Will definitely go back again.
Verified review

10/10 Exceptional

Clean, love the onsen, free shuttle bus
Verified review

10/10 Exceptional

I stayed here before and it’s always clean and you have everything you need. The public baths are spacious and excellent. The staff is always polite. In the winter season the free orange bus which connects with Gala and Ishiuchi slopes is very convenient. The hotel has its own ski rental and lockers which are very convenient.
Verified review

8/10 Very good

Great, very helpful staff. Well done! Rooms are clean & big.
Verified review

8/10 Very good

The room was fine and the staff couldn't be more helpful. But it's miles from anything, only has one (expensive) restaurant and the bar was closed.
Verified review

10/10 Exceptional

Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura.
Verified review

10/10 Exceptional

the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing !
Verified review

10/10 Exceptional

The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive. During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team. Thank you again for the hospitality and support. It made our stay much more comfortable.
Verified review

8/10 Very good

Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M
Verified review

8/10 Very good

Great hotel

The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
Verified review

8/10 Very good

Christmas at Yuzawa Naspa Otani hotel

We chose the junior suite overlooking the mountain and ski slopes for our 4-day/3-night christmas trip. This hotel is right at the start of the slopes and offers every comfort for a short skiing trip: all rental gear you can imagine and especially free ski lift package for hotel guests.
rental equipment lodge right outside the hotel
Verified review

8/10 Very good

Pros : big size room, ski area directly linked to hotel, staffs are very helpful, shuttle bus to town Cons : limited dining options after 5pm, need to head to town for dinner unless you opt for 8000 yen buffet, most facilities closed after 5pm, hotel is a little dated.
Verified review

8/10 Very good

Staff wee friendly, helpful and understanding.
Verified review

6/10 Good

Breakfast was below average for 2500yen Everywhere posters with extra paid services a bit tiring.
Verified review

10/10 Exceptional

The view is wonderful with regular shuttle service to train station and ski centers
Verified review

10/10 Exceptional

nice stay with great amenities.
Verified review

8/10 Very good

Everything is good especially staffs
Verified review

4/10 Fair

I made sure to book the shuttle bus for when I got off the train. But the shuttle bus never arrived, I had to take a taxi and they wouldn't reimburse me for it.
Verified review

6/10 Good

Hotel was amazing and so was staff, but the dinner buffet was very expensive with subpar food.
Verified review

8/10 Very good

the room was very clean good place to chill and relax
Verified review

10/10 Exceptional

Great Buffet. Like the interior.
Verified review

10/10 Exceptional

Will come back again

A great ski family resort with easy access from Tokyo.