Sonata Hotel

Photo gallery for Sonata Hotel

Primary image
Outdoor pool
Outdoor pool
Grand Deluxe 2 King Beds, Non smoking | Room
 Suite Ejecutiva | Room

Overview of Sonata Hotel

Sonata Hotel

3.5 star property
Lomas de Angelópolis hotel in entertainment district

8.0/10 Very good

312 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
18 Blvd. Europa, San Andrés Cholula, PUE, 72830
Main amenities
  • Daily housekeeping
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Lomas de Angelópolis
  • Angelopolis Commercial Center - 15 min drive
  • Puebla Cathedral - 26 min drive
  • Zocalo Square - 27 min drive
  • Africam Safari - 32 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 38 min drive
  • Puebla–Cholula Tourist Train Terminal - 29 min drive

About this property

Sonata Hotel

3.5-star hotel in the heart of Lomas de Angelópolis
Sonata Hotel provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
  • Swimming pool
  • Free self parking and valet parking
  • An elevator, smoke-free premises, and concierge services
  • A 24-hour front desk and luggage storage
  • Guest reviews give top marks for the location
Room features
All guestrooms at Sonata Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with Netflix
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace
  • Swimming pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Pets are allowed for an extra charge of MXN 500 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property accepts credit cards and cash.

Also known as

Sonata Hotel San Andrés Cholula
Sonata San Andrés Cholula
Sonata Hotel San rés Cholula
Sonata Hotel Hotel
Sonata Hotel San Andrés Cholula
Sonata Hotel Hotel San Andrés Cholula

Frequently asked questions

Does Sonata Hotel offer free cancellation for a full refund?
Yes, Sonata Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sonata Hotel?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Sonata Hotel on 1 Oct 2022 start from AU$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sonata Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sonata Hotel?
Yes, there's a pool.
Are pets allowed at Sonata Hotel?
Yes, pets are welcome. There's a charge of MXN 500 per pet, per day.
Is parking offered on site at Sonata Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sonata Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Sonata Hotel?
Yes. Nearby restaurants include Wild Dog Sonata (3-min walk), Ensamble (4-min walk), and Fonda Santa Clara (4-min walk).
Does Sonata Hotel have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.1/10

Staff & service

7.2/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Braulio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Luis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeffery, 4-night trip
Verified CheapTickets guest review

10/10 Exceptional

All good so far
Bradley, 1-night trip
Verified Hotels.com guest review

2/10 Poor

UNACCEPTABLE 4 Nights 3 Rooms! 2nd night, room next door 3:30AM blasting music, loud laughing, lots of people, door banging, BIG PARTY!. I demand room, change, I`m transferred to new room with NO RUNNING WATER! 4:30AM go to reception get water turned on. Room supposed to come with 2 water bottles & hand soap, had to go downstairs to request them. 3rd night, Sunday 7:30 PM we arrive early due to early flight out Monday morning. A/C is blowing hot, maintenance comes to room, checks A/C tells me it should be working despite blowing hot?! Basically has no idea what`s wrong. I request to change rooms, I`m told all rooms all19 stories are booked! I go to reception, I request to speak to manager and receptionist tells me no manager until Monday, manager does not work on Saturday and Sunday! I have to wait until next day! Then tells me I have to wait for A/C repair company to send a technician! It`s now Sunday past 8PM. I tell them in front of other customers to either give me another room or my money back, and I find another place to sleep. Receptionist finally calls manager and I get transferred to another room, dirty! Rooms come with two coffee cups, Keurig coffee machine and one K-Cup, I ask for an extra K-Cup, for my husband and I`m told it will cost me 40 pesos ($2.00) USD! My question to the Hotel Sonata management is do you and your staff intentionally provide such poor, unprofessional customer service or are you all really that INEPT at hotel management and services?
Monica, 4-night trip
Verified Expedia guest review

2/10 Poor

I don’t know if they are short staffed or just not caring anymore but I’ve never had any issues with the hotel. I’ve had my room changed three times and after that I decided to leave. The rooms were not cleaned or sheets changed. There was hairs all over the bed in each room and my last two rooms even had a condom wrapper behind the bed. Very disgusting. Will not be returning to this place.
Vivian, 2-night trip
Verified Expedia guest review

6/10 Good

Buen hotel en esa área de la ciudad.
Buen hotel en el area de Angelopolis solo tomar en cuenta que hay bares debajo y el ruido es considerable hasta altas horas de la noche.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel in the Sonata District of Puebla Mexico
Excellent location. Very near restaurants, bars, and entertainment. Friendly staff and excellent security. Unfortunately, very few staff members speak passable English.
Sonata district
Raymond, 3-night trip
Verified Hotels.com guest review

6/10 Good

Just one wayer nd coffe capsule in a doubble room. No towels .
julio, 1-night family trip
Verified Expedia guest review