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3-star resort with outdoor pool, near Universal’s Volcano Bay
Great place to stay. Friendly service and transportation to and from the parks is…
Jan. 15, 2021
It was amazing wish we had stayed longer
Dec. 21, 2020
Remember, collect 10 stamps, get 1 reward* night
Self parking costs USD 15 per night with in/out privileges
Breakfast costs between USD 7 and USD 10 for adults, and USD 7 and USD 10 for children (approximately)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
This hotel is beautiful. Everything was perfect. The only issue for me was the room towels. They are not soft at all. (Very cheap room towels). They don’t have coffee machines in room, but there is a Starbucks in the lobby. I stood on the second floor, “city view”, but it was more like trash compactor view. If they have mentioned this in the lobby, I will have paid the $10 extra a night for a pool view. Other than this I enjoyed my two days stay on this hotel.
Rodolfo, 2 night family trip, Dec. 14, 2020
Verified Hotels.com guest review
Mitch at the check-in desk was AMAZING!!! He upgraded us and made check-in effortless.
Tiffany, 5 night family trip, Dec. 12, 2020
Verified Hotels.com guest review
Good place and shuttle service is excellent
Isaac, 2 night trip, Dec. 11, 2020
Verified Hotels.com guest review
The stay was smazing. Do comfortsble and lobed all the convinces including shuttle to park daily
Pamela, 3 night family trip, Dec. 9, 2020
Verified Hotels.com guest review
The resort was clean, staff was friendly, suite was big and the shuttles were constantly running and we rarely had to wait! I would absolutely recommend this resort to anyone and will definitely be coming back!!!
Lisa, 4 night family trip, Nov. 21, 2020
Verified Expedia guest review
Very customer oriented people, we got an free upgrade in our room. I would not stay anyware alse. Universal rocks..
Carlos, 7 night family trip, Nov. 21, 2020
Verified Hotels.com guest review
Nice hotel for young families. The bus was always there to take us back and forth to the Universal Parks, which was a quick ride. Only 2 downfalls: We thought we would be able to use our room key as an express pass in the lines as we could at the Universal Loews Resorts, but we could not. No coffee maker in room.
1 night family trip, Nov. 21, 2020
Verified Hotels.com guest review
My family and I really enjoyed our stay, We would definitely go again thank you
Marianita, 1 night family trip, Nov. 15, 2020
Verified Hotels.com guest review
Beautiful resort! Perfect for families and plenary of space.
Brooke, 1 night family trip, Nov. 14, 2020
Verified Hotels.com guest review
It’s definitely a family hotel the food ok mostly bought food outside the hotel
Daniel, 5 night family trip, Nov. 14, 2020
Verified Hotels.com guest review