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1 room, 2 adults

Holiday Inn Hamburg - Hafencity

4-star4 stars
Ueberseeallee 15, Hamburg, Hamburg, 20457, Germany

4-star hotel with restaurant, connected to the convention center, near Miniatur Wunderland
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Good location n nice area: no safe n mini bar provided, WiFi didn’t work properly .Aug. 21, 2020
  • Staff were really kind at the front desk and also in the restaurant. Would stay againMar. 12, 2020

Holiday Inn Hamburg - Hafencity

from A$153
  • Suite, Non Smoking
  • Room, Accessible, Non Smoking (Roll In Shwr)
  • Room, 1 Double Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking (2 Persons)
  • Standard Room

What’s around Holiday Inn Hamburg - Hafencity


  • In HafenCity
  • Miniatur Wunderland - 16 min walk
  • Hamburg Dungeon - 16 min walk
  • Elbe Philharmonic Hall - 21 min walk
  • Reeperbahn - 36 min walk
  • Hamburg Cruise Center - 14 min walk
  • Hamburg Wholesale Market - 19 min walk
  • Moenckebergstrasse - 19 min walk

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Central S-Bahn - 20 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Hamburg Dammtor Station - 5 min drive
  • Steinstrasse U-Bahn - 13 min walk
  • Messberg U-Bahn - 14 min walk
  • Monckebergstrasse U-Bahn - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 7 floors


  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed*


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (EUR 19 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business centre
  • Number of meeting rooms - 3
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Lift
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German
  • Italian
  • Spanish
  • Turkish
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Open Lobby - This lobby lounge serves breakfast, lunch, dinner, and light fare.

Holiday Inn Hamburg - Hafencity’s small print

Also known as

  • Holiday Inn Hamburg Hafencity Hotel
  • Hamburg Hafencity Hamburg
  • Holiday Inn Hamburg Hafencity
  • Holiday Inn Hamburg - Hafencity Hotel
  • Holiday Inn Hamburg - Hafencity Hamburg
  • Holiday Inn Hamburg Hafencity an IHG Hotel
  • Holiday Inn Hamburg - Hafencity Hotel Hamburg
  • Holiday Inn Hamburg Hafencity


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 19 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Hamburg - Hafencity

  • Does Holiday Inn Hamburg - Hafencity offer free cancellation for a full refund?
    Yes, Holiday Inn Hamburg - Hafencity does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Hamburg - Hafencity?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Hamburg - Hafencity?
    Yes. Self parking costs EUR 19 per day. Parking spots may be limited.
  • Are pets allowed at Holiday Inn Hamburg - Hafencity?
    Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Holiday Inn Hamburg - Hafencity?
    You can check in starting at 3:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near Holiday Inn Hamburg - Hafencity?
    Yes, there's an onsite restaurant, Open Lobby. Nearby restaurants include Surfkitchen (5-min walk), Nachhaltigkeitspavillon OSAKA9 (6-min walk), and Alte Liebe (6-min walk).
  • Is there an onsite casino at Holiday Inn Hamburg - Hafencity?
    No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
  • What is there to do at Holiday Inn Hamburg - Hafencity and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Superb 9.2 From 285 reviews

Exceptional 10.0
Great option in Hafencity
Fantastic modern hotel. Very clean, staff friendly. Car parking available. Restaurant was good
Michael, gb1 night business trip
Exceptional 10.0
The hotel is conveniently located within a 5 to 10-minute walk of four bakeries/coffee shops, and is 5 minutes from the Prototyp Auto Museum. Our room was spacious and clean. Our bed was comfortable. The bottle of water in the room was not replenished. The bathroom toiletries were also never replenished. The buffet breakfast was delicious, but very expensive, and costs even more if not booked one evening in advance.
WendyH, us3 night romance trip
Exceptional 10.0
Nice stay
Clean and comfortable rooms
gb1 night business trip
Exceptional 10.0
Nice location next to the train station. Friendly staff with excellent recommendations for restaurants and places to visit. Near by business district. Will definitely stay again upon my next visit.
Dimitris, us2 night business trip
Exceptional 10.0
The staff was so helpful and friendly and even accommodated us for a slightly earlier check in at no additional cost.
us3 night romance trip
Good 6.0
Too expensive for what you get
- No parking available when we arrived - had to use public parking - There was a line of 10 minutes to get a coffee from the machine during breakfast - No drinking water in the room - At checkout we had to wait for 20mins to check out as only one desk of several was staffed. This was at 9am which is the main checkout time. For the price we paid (nearly 200EUR for one night) I would expect and am used to a better service.
Benjamin, ie1 night business trip
Very good 8.0
Perfect acceptable stay in a reasonably located hotel
Rupert, gb1 night trip with friends
Exceptional 10.0
Great location and breakfast buffet. Good room size and updated. Didn’t like color or room interior (mustard yellow!) Staff is very professional and interested in your needs.
us4 night business trip
Exceptional 10.0
Great Location, very friendly personnel, great room
ca2 night trip
Exceptional 10.0
Excellent hotel,fantastic friendly staff & extremely clean would definitely stay here again
gb3 night trip

Holiday Inn Hamburg - Hafencity