I got not the place I booked, close to the conference center where I had to go, but another one, some 20min (more) away. The rooms are to low (less than 6 ft), noisy, you hear every noise from the neighbours, the "garden" in front was a mess, I had to be afraid of bedbucks and found some small insect in the bathroom that I would regard as a yound cockroach … and the owner put a snarring "pestchaser" in the room, i.e.: they must know of this danger, too.
How can this even be considered (by Expedia or the city of Toronto) to be a space to be rented? Is there no control??