Experience Kyoto's vibrant charm at Cross Hotel Kyoto. Savor Mediterranean cuisine at KIHARU Brasserie, unwind with a coffee or cocktail, and explore the city's hidden gems on a bike rental. With multilingual staff and free in-room WiFi, this hotel offers the perfect blend of comfort and convenience.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
24/7 front desk
Laundry facilities
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurants
Breakfast available
Coffee shop/cafe
24-hour front desk
Air conditioning
Front desk safe
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Luggage storage
Feel at home (6)
Children stay free
Fridge
Private bathroom
Separate bath and shower
Television
Daily housekeeping
The current price is AU$185
AU$185
13 July - 14 July
Room options
Available filters for rooms
Showing 16 of 16 rooms
View all photos for [NON SMOKING] Standard Double Room
[NON SMOKING] Standard Double Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
25 sq m
City view
Sleeps 3
1 King Bed
View all photos for [NON SMOKING] Premium Suite
[NON SMOKING] Premium Suite
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Deep-soaking bath
76 sq m
Sleeps 4
2 Large Single Beds
View all photos for [NON SMOKING] Japanese Suite
[NON SMOKING] Japanese Suite
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Deep-soaking bath
70 sq m
Sleeps 7
2 Large Single Beds
View all photos for [NON SMOKING] Standard King Room
[NON SMOKING] Standard King Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
28 sq m
Sleeps 3
1 King Bed
View all photos for [NON SMOKING] Deluxe King Room
[NON SMOKING] Deluxe King Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
34 sq m
Sleeps 4
1 King Bed
View all photos for [NON SMOKING] Accessible Twin
[NON SMOKING] Accessible Twin
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
30 sq m
Sleeps 4
2 Single Beds
View all photos for [NON SMOKING] Deluxe Corner Twin Room
[NON SMOKING] Deluxe Corner Twin Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Deep-soaking bath
41 sq m
Sleeps 5
2 Single Beds
View all photos for [NON SMOKING] Deluxe Corner King Room
[NON SMOKING] Deluxe Corner King Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Deep-soaking bath
42 sq m
Sleeps 4
1 King Bed
View all photos for [NON SMOKING] Deluxe Family Twin Room
[NON SMOKING] Deluxe Family Twin Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
47 sq m
Sleeps 6
2 Single Beds
View all photos for [NON SMOKING] Deluxe Twin Room
[NON SMOKING] Deluxe Twin Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
32 sq m
Sleeps 5
2 Single Beds
View all photos for [NON SMOKING] Deluxe Twin Room Plus
[NON SMOKING] Deluxe Twin Room Plus
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
37 sq m
Sleeps 4
2 Single Beds
View all photos for [NON SMOKING] Superior Twin Room with Sofa bed
[NON SMOKING] Superior Twin Room with Sofa bed
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed
Blackout curtains
30 sq m
Sleeps 5
2 Single Beds and 1 Single Sofa Bed
View all photos for [NON SMOKING] Standard Twin Room
[NON SMOKING] Standard Twin Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
25 sq m
Sleeps 4
2 Single Beds
View all photos for [NON SMOKING] Standard Queen Room
[NON SMOKING] Standard Queen Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
27 sq m
Sleeps 3
1 Queen Bed
View all photos for [NON SMOKING] Superior Twin Room
[NON SMOKING] Superior Twin Room
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Separate bath and shower
30 sq m
Sleeps 4
2 Single Beds
View all photos for [NON SMOKING] Superior King Room
When you stay at Cross Hotel Kyoto, you'll be in a fantastic location, only a five-minute walk from Kawaramachi Street and Pontocho Alley. Guests looking for a bite to eat can visit KIHARU Brasserie, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Shijo Street and Nishiki Market are within a short 10-minute walk. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: Sanjo Keihan Station is 5 minutes and Shiyakusho-mae Station is 5 minutes.
Languages
English, Japanese
At a glance
DONE
Hotel size
301 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Coffee shop
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Facilities
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchairs available on site
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
KIHARU Brasserie – This brasserie specialises in Mediterranean cuisine and serves breakfast and lunch.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto
Frequently asked questions
Does Cross Hotel Kyoto offer free cancellation for a full refund?
Yes, Cross Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cross Hotel Kyoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cross Hotel Kyoto?
Sorry, there's no on-site parking at Cross Hotel Kyoto.
What are the check-in and check-out times at Cross Hotel Kyoto?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Cross Hotel Kyoto and nearby?
Recommended spots to visit include Kawaramachi Street (1-min walk) and Shijo Street (7-min walk), along with Nishiki Market (8-min walk) and Kyoto Imperial Palace (1.3 mi).
Are there restaurants at or near Cross Hotel Kyoto?
Does Cross Hotel Kyoto have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Cross Hotel Kyoto like?
Cross Hotel Kyoto is located by the river in Downtown Kyoto, a short 5-minute walk from Sanjo Keihan Station and 7 minutes' walk from Shijo Street. Travellers say that the local area is very central perfect for sightseeing.
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Cross Hotel Kyoto Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Restaurant
Breakfast
Shopping
Lobby
Amenities
Bed
View
What guests liked
Breakfast was a highlight with a great selection and variety of options. (107 reviews)
The property is conveniently located near a wide range of restaurants and offers excellent dining options. (32 reviews)
The soaking tub was a highlight, described as amazing, great, and perfect for a relaxing soak. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
15 June 2025
The staff were polite and always eager to help, the bed was comfortable, the room was clean, and the bathtub was amazing.
Alexander
Alexander, 3-night trip
10/10 Exceptional
12 June 2025
Dormy inn is in a great location , close to shops, restaurants, transport.Staff were friendly and very helpful . I’d definitely stay there again .
Rachel
Rachel, 4-night trip
10/10 Exceptional
4 June 2025
Nice hotel centrally located in a beautiful area right near the main street in Downtown Kyoto but also next to river and beautiful side streets.
Katherine
Katherine, 3-night trip
10/10 Exceptional
26 Apr 2025
Excellent location, wonderful hotel
It was an amazing location and an excellent hotel. We had a wonderful trip.
Lora
Lora, 3-night trip
10/10 Exceptional
19 May 2025
Exceptional stay in Kyoto
Amazing staff, beautiful room and location. LOVED the Cross hotel. Breakfast was exceptional.
Verified traveller
2-night trip
10/10 Exceptional
30 Apr 2025
Cross Hotel Kyoto - perfect choice
Outstanding location, outstanding service, will absolutely stay there again
Verified traveller
2-night trip
10/10 Exceptional
16 Feb 2025
Fantastic hotel and great location.
Ben
Ben, 4-night trip
10/10 Exceptional
7 Mar 2025
Excellent location and outstanding staff—truly a fantastic stay!
Abhisesh
Abhisesh, 5-night trip
10/10 Exceptional
26 May 2025
A gem of a hotel.
Great ambience and lobby. Lovely restaurant (loved the art work) and delicious food. Great location and service throughout. A real gem! Cant wait to return.
Leftheris
Leftheris, 3-night trip
10/10 Exceptional
14 June 2025
Clean room with good space
Close to the Subway. Good location.
No complaints
Gabriel
Gabriel, 6-night trip
10/10 Exceptional
10 Mar 2025
Fantastic hotel - clean, great room size, quiet, conveniently located. Would absolutely stay here again!
Sabrina
Sabrina, 1-night trip
10/10 Exceptional
17 Mar 2025
Perfect location for sightseeing.
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
14 Mar 2025
2nd time staying here, as great as ever!
Jamin
Jamin, 6-night trip
10/10 Exceptional
8 Mar 2025
Great hotel in a perfect location
Verified traveller
4-night trip
10/10 Exceptional
16 June 2025
We had a lovely stay for 6 nights.
The room on the 9th floor was very big, and the bed was extremely comfortable.
There is complementary tea and coffee in the reception area, which is nice in the morning.
The location of the hotel is great, and despite it being in the centre of everything, the room was very quiet.
We would definitely come back here next time we are in Kyoto.
Katrina
Katrina, 6-night trip
10/10 Exceptional
7 Feb 2025
Very nice stay
Cord
Cord, 2-night trip
10/10 Exceptional
13 Mar 2025
Amazing, affordable and fantastic location. Made even better with breakfast included
Maddison
Maddison, 4-night trip
10/10 Exceptional
3 Mar 2025
Great location
Verified traveller
4-night trip
10/10 Exceptional
11 Mar 2025
This is an excellent hotel, staff friendly and helpful. Great rooms, Gion walking distance and Nishiki market so close.
Sheena
Sheena, 2-night trip
10/10 Exceptional
9 Mar 2025
Beautiful hotel!
Great hotel! Highly recommended!
Greg
Greg, 3-night trip
10/10 Exceptional
10 Mar 2025
An amazing location!
Erin
Erin, 2-night trip
10/10 Exceptional
12 Mar 2025
Overall great location, super convenient to shopping restaurants and the train
Verified traveller
4-night trip
10/10 Exceptional
13 Mar 2025
I loved this hotel. Big room and amazing breakfast. Perfect location.
Michael
Michael, 3-night trip
10/10 Exceptional
3 Apr 2025
Steps away from Pontocho Alley
Great location was easy to get to everything we wanted to see. The hotel staff was very nice and helpful!
Linda
Linda, 4-night trip
10/10 Exceptional
27 Mar 2025
Highly recommended
Great location, wonderful staff, beautiful building, and spacious rooms. We loved our stay and we absolutely will be back!