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Cross Hotel Kyoto

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Property entrance
Exterior detail
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout curtains
Breakfast, lunch, dinner served; Mediterranean cuisine
Lobby sitting area

Overview of Cross Hotel Kyoto

VIP Access

Cross Hotel Kyoto

3.5 star property
Riverfront hotel with restaurant, near Nishiki Market
9.6 out of 10 Exceptional
9.6/10 Exceptional

1,004 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk
Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Central Kyoto
  • Nishiki Market - 6 min walk
  • Kawaramachi Street - 9 min walk
  • Yasaka Shrine - 15 min walk
  • Kyoto Imperial Palace - 26 min walk
  • Nijō Castle - 28 min walk
  • Kyoto University - 30 min walk
  • Kiyomizu Temple - 33 min walk
  • Kyoto Tower - 35 min walk
  • Pontocho Alley - 1 min drive
  • Shijo Street - 1 min drive

Getting around

  • Osaka (ITM-Itami) - 59 min drive
  • Kobe (UKB) - 63 min drive
  • Osaka (KIX-Kansai Intl.) - 82 min drive
  • Sanjo Station - 4 min walk
  • Kyoto Kawaramachi Station - 7 min walk
  • Gion-shijo Station - 8 min walk
  • Sanjo Keihan Station - 5 min walk
  • Shiyakusho-mae Station - 5 min walk
  • Higashiyama Station - 12 min walk

Restaurants

  • 猫カフェMOCHA 京都ロフト店 - 1 min walk
  • bar moon walk 河原町店 - 2 min walk
  • 六曜社 - 1 min walk
  • カレーハウスCoCo壱番屋 - 1 min walk
  • 京都ダイニング 正義 - 1 min walk

About this property

Cross Hotel Kyoto

Cross Hotel Kyoto offers a great location, putting you within a short 10-minute walk of Nishiki Market and Kawaramachi Street. For a bite to eat, guests can visit KIHARU Brasserie, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Also, Kyoto University and Kiyomizu Temple are a short five-minute drive away. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Sanjo Keihan Station is 5 minutes and Shiyakusho-mae Station is 5 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 301 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 20
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

KIHARU Brasserie – This brasserie specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Does Cross Hotel Kyoto offer free cancellation for a full refund?
Yes, Cross Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cross Hotel Kyoto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cross Hotel Kyoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cross Hotel Kyoto?
Sorry, there's no on-site parking at Cross Hotel Kyoto.
What are the check-in and check-out times at Cross Hotel Kyoto?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Cross Hotel Kyoto and nearby?
Recommended spots to visit include Nishiki Market (6-min walk) and Shijo Street (7-min walk), along with Kawaramachi Street (9-min walk) and Kyoto Imperial Palace (1.3 mi).
Are there restaurants at or near Cross Hotel Kyoto?
Yes, KIHARU Brasserie offers Mediterranean cuisine.
Does Cross Hotel Kyoto have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Cross Hotel Kyoto like?
Cross Hotel Kyoto is located by the river in Central Kyoto, a short 5-minute walk from Sanjo Keihan Station and 6 minutes' walk from Nishiki Market. Travellers say that the local area is very central perfect for shopping.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

James, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Kyoto Stay
Great location, comfortable rooms, shower etc.
Mimi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One great experience:)
From the time we’ve entered till our departure, this has been one of the best stays.. thx a bunch :)
Nadia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
The location is perfect for visiting Kyoto. It is a very modern hotel with very nice rooms. Also very quiet, even though it is in a very lively area surrounded with many restaurants and bars. Great vibe! Would stay again and recommend without hesitation.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and plenty space in the Twin deluxe
Friendly staff, great location, comfortable hotel
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Hotel For Kyoto
Double Room - 10/10. Good size. Big enough for 4 nights. Bathroom - 10/10. Clean and modern. Bathroom split into wash basin and shower/bath wet room. Separate WC. Bed - 10/10. Superking size bed. Very comfy. Best hotel pillows I’ve had in a long time. WiFi - 10/10. No issues. Staff - 10/10. Excellent staff. Very polite and courteous. Most helpful. Breakfast - 8/10. Felt it could have been a bit better - although the steak and tiramisu was a tasty breakfast addition. Hotel - 10/10. Perfect location, close to a number of train/metro stations. Plenty of shops and restaurants around too. Automated check-in, but worked ok. Would definitely recommend.
Jonathan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Harold, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New hotel in an amazing location. The staff were friendly. Will stay here again.
Joseph, 2-night family trip
Verified Hotels.com guest review