Skip to main content

JR East Hotel Mets Utsunomiya

3.0 star property
Utsunomiya hotel with 4 restaurants

Choose dates to view prices

Located in the heart of Utsunomiya, JR East Hotel Mets offers a modern retreat with 4 restaurants to tempt your taste buds. Stay connected with in-room WiFi, work up a sweat at the gym, or take care of last-minute tasks at one of our meeting rooms.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (9)

  • Housekeeping (on request)
  • 4 restaurants
  • Breakfast available
  • Fitness centre
  • Meeting rooms
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is AU$72
20 July - 21 July

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Universal Twin Room For Single Use -smoking

A hotel room with a large bed, a sofa, a TV, and a desk.

Universal Twin Room For Single Use -smoking

  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Universal Twin Room -smoking

A hotel room with a large bed, a sofa, a TV, and a desk.

Universal Twin Room -smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Universal Twin Room For 3 People -smoking

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a large window.

Universal Twin Room For 3 People -smoking

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (For 1 Guest)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (For 1 Guest)

9.4 out of 10
Exceptional
(29 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (For 2 Guests)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (For 2 Guests)

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Single Room, Non Smoking (For 1 Guest)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (For 1 Guest)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Twin Room, Non Smoking (For 1 Guest)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (For 2 Guests)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Twin Room, Non Smoking (For 2 Guests)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (For 3 Guests)

A hotel room with three beds, a desk, a chair, and a television.

Twin Room, Non Smoking (For 3 Guests)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

A hotel room with a bed, two bedside tables, a TV, a seating area with a table and chairs, and a wardrobe.

Deluxe Twin Room, Non Smoking (For 1 Guest)

  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

A hotel room with a bed, two bedside tables, a TV, a seating area with a table and chairs, and a wardrobe.

Deluxe Twin Room, Non Smoking (For 2 Guests)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Residential Twin Room, Non Smoking (For 1 Guest)

  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

A hotel room with three beds, a desk, a chair, a TV, and a window with curtains.

Residential Twin Room, Non Smoking (For 3 Guests)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Residential Twin Room, Non Smoking (For 2 Guests)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (For 1 Guest)

A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.

Double Room, Non Smoking (For 1 Guest)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (For 2 Guests)

A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.

Double Room, Non Smoking (For 2 Guests)

7.0 out of 10
Good
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

A hotel room with a bed, a flat-screen TV mounted on the wall, a bedside table, and a power outlet.

Concept Double Room, Non Smoking (For 1 Guest)

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

A hotel room with a bed, a flat-screen TV mounted on the wall, a bedside table, and a power outlet.

Concept Double Room, Non Smoking (For 2 Guests)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Residential Twin Room, Non Smoking (For 4 Guests)

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

Similar properties

Reception
Candeo Hotels Utsunomiya
Utsunomiya
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
9.0 out of 10, Wonderful, 1,032 reviews
The price is AU$119
20 July - 21 July
Candeo Hotels Utsunomiya
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965

What's nearby

  • Shinohara House - 2 min walk - 0.2 km
  • Utsunoiya Futaarayama Jinja Shrine - 15 min walk - 1.3 km
  • Hachimanyama Park - 17 min walk - 1.4 km
  • Utsunomiya Castle Ruins Park - 18 min walk - 1.5 km
  • Matsugamine Catholic Church - 3 min drive - 1.3 km

Getting around

  • Utsunomiya Station - 4 min walk
  • Ishibashi Station - 20 min drive
  • Tobu-Utsunomiya Station - 23 min walk
  • Utsunomiya Station East - 11 min walk
  • Higashi-Shukugo Tram Stop - 12 min walk
  • Ekihigashi Park Tram Stop - 17 min walk

Restaurants

  • ‪宇都宮餃子館 - ‬3 min walk
  • ‪いろり庵きらく 宇都宮店 - ‬5 min walk
  • ‪宇都宮みんみん - ‬1 min walk
  • ‪宇味家 - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JR East Hotel Mets Utsunomiya

  • When visiting Utsunomiya, JR East Hotel Mets Utsunomiya is a great choice to consider. Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Fellow travellers like that it's only a short walk to public transportation: Utsunomiya Station East is 11 minutes away and Higashi-Shukugo Tram Stop is 12 minutes.

At a glance

DONE

Hotel size

    • 158 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 164 ft (JPY 1000 per night)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 4 restaurants

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Electronic bidet
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping on request

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1600 for adults and JPY 1600 for children

Parking

  • Parking is available nearby and costs JPY 1000 per night (164 ft away)

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

Frequently asked questions

Does JR East Hotel Mets Utsunomiya offer free cancellation for a full refund?

Yes, JR East Hotel Mets Utsunomiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JR East Hotel Mets Utsunomiya?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at JR East Hotel Mets Utsunomiya?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at JR East Hotel Mets Utsunomiya and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near JR East Hotel Mets Utsunomiya?

Yes, there are 4 on-site restaurants.

What's the area around JR East Hotel Mets Utsunomiya like?

JR East Hotel Mets Utsunomiya is a short 4-minute walk from Utsunomiya Station and 16 minutes' walk from Utsunoiya Futaarayama Jinja Shrine.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

JR East Hotel Mets Utsunomiya Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

8.8

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious and satisfying with a good selection of options. (14 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location

Reviews

Verified

10/10 Exceptional

The hotel is conveniently located adjacent to the train station and many shopping areas. A supermarket is in the building and several coffee shops are an easy walk away.
Bliss, 2-night trip
Verified

10/10 Exceptional

Clean room, friendly staffs and easy access to shops.
Toshiko, 1-night trip
Verified

10/10 Exceptional

great staff and nice breakfast. Comforting room and lounge
Akiko, 2-night trip
Verified

8/10 Very good

perfect location and friendly staff had a nice stay
Bhuwan, 1-night trip
Verified

8/10 Very good

Large room with a sofa.
Nancy, 5-night trip
Verified

8/10 Very good

The location of this hotel is so convenient. Step off the train and virtually right into the hotel. Our room was very comfortable. My only ceitisims that the room lights are quite dim and all of them on one switch. Staff were always friendly and helpful. This was our final stay in Jaoan and it was most enjoyable.
Janet, 5-night trip
Verified

8/10 Very good

Conveniently located; efficient check-in; spacious room; helpful staff
Hak Kwong, 1-night trip
Verified

10/10 Exceptional

Rooms are comfortable & clean. Excellent breakfast.
Neil, 3-night trip
Verified

10/10 Exceptional

Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Yuri, 3-night trip
Verified

8/10 Very good

Convenient location

Location is convenient. Hotel is good, no complain.
Aivie, 2-night trip
Verified

10/10 Exceptional

This is a hotel I always use when traveling on business. The hotel is clean and comfortable.
2-night trip
Verified

10/10 Exceptional

We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Naoko, 5-night trip
Verified

8/10 Very good

Stayed here for convenience for the Moto GP in Motegi. The hotel is attached to the train station and a shopping mall. The Motegi coaches pick up at the back of the hotel so very convenient. Breakfast had some western food available. Would have been nice to have coffee or black tea available in rooms.
Julie, 2-night trip
Verified

10/10 Exceptional

Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Dean, 9-night trip
Verified

10/10 Exceptional

Convenient location and good amenities. Recommended for anyone travelling to Tochigi prefecture needing a place with accessible transportation options.
Lin, 1-night trip
Verified

8/10 Very good

Excellent value for money

Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Crina, 2-night trip
Verified

10/10 Exceptional

Great location. Great stay.

Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Jean, 1-night trip
Verified

10/10 Exceptional

We stayed residence room which has a small sink, refrigerator and even washing machine. It was very quiet even right next to a train station. We love it and would love to come back
Shuko, 4-night trip
Verified

6/10 Good

Recommend for train lovers

Assigned in the room where we could enjoy and admire the views of Shinkansen train passing by right beside our room window. It was not noisy at all.
Kimihiro, 1-night trip
Verified

10/10 Exceptional

This is one of the best hotels I have ever lived in Utsynomiya. I visit to Utsynomiya once a year, and it is hardly find an affordable while comfortable hotel. Finally, I am able to find one. Highly recommend this hotel. I stayed in this hotel for three nights. Room is spacious.The hotel itself is convenient as it is located nearby the JR station. Staff are helpful and polite. There are many options in the breakfast buffet. I will choose to stay here again.
Tin Hing, 2-night trip
Verified

6/10 Good

Great Location and good amenities. Our room (406) had a very weird layout with the bed against the wall which made it impossible for the second person to get off the bed without disturbing the other. Also, had to go up a step to get into the toilet. Not sure how other rooms are configured.
Kalyani, 2-night trip
Verified

8/10 Very good

Convenience Convenience Convenience

The location of the hotel is perfect. Everywhere is walkable, with a variety of different shops and restaurants around. The check in and check out service needs improvement, as I would prefer staff to assist with the process and not rely on a full self service. The coin laundry is also easy to use, but probably not enough for the amount of rooms. Would be good if the TV could check the status of the laundry cycle. Other than that, would recommend this hotel if you visit Utsonmiya.
1-night trip
Verified

4/10 Fair

The hotel room was quite spacious and clean. I liked the shower head which I could adjust the angle by 10 degrees each. The negative part is that they got my name wrong, as I only had my name in alphabet in Expedia, and the hotel changed it to Japanese the wrong way, and also the floor and wall of the room is thin, I could hear the footsteps of the floor above like they were doing judo.
Yuki, 1-night trip
Verified

8/10 Very good

Clean and Conveniently Located

This hotel is within walking 5 minute distance from the key public transport within Utsonmiya. From the JR station, to the light rail and key buses. You can enter the hotel directly through the station or the ground level. There are also some department stores directly across road. The service though, needs some improvement. For example, the check in system promotes self service. Even though 2-3 staff at the counter, they cannot check any one in, but instead guide you to the machines. There also know limited English, in particular when you are trying to ask them to clear the laundry machines via the phone. Saying that, the hotel is very clean and looked quite new. Will recommend people to stay.
Mark, 1-night trip
Verified

6/10 Good

I chose this hotel because I wanted to stay at a somewhat decent hotel close to the train station. It was very convenient since it was literally at the train station and close to many shops and restaurants. The room was quite small and had no bells and whistles, but it's what I expected. The room was clean which was most important to me. My only complaint about the room was that there were only two pillows — one for me and one for my husband. So, sleeping wasn't very comfortable. In terms of the staff, I felt like they did their job but I didn't get the type of customer service that I was used to at other hotels where I stayed in Japan. This is why I rated it as average. The highlight of this hotel, however, was that there is a nice , roomy lounge area. It was perfect since I had family visiting and I obviously couldn't host in my room. Coffee was also available in the lounge.
Emily, 1-night trip