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All properties in Richmond, British Columbia, Canada
1 room, 2 adults

The Steveston Cafe & Hotel

2.5-star2.5 stars
12111 3rd Avenue, Richmond, BC, V7E 3K1, Canada

Hotel with restaurant, near Gulf of Georgia Cannery
  • Free parking
From 42 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • The booking was completely misleading, difficult to weed through the small print and…Jul. 4, 2019
  • My husband and I went to BC for the first time, on very short notice and this place had…Aug. 25, 2019

The Steveston Cafe & Hotel

from A$102
  • Standard Room
  • Deluxe Room, 1 King Bed, Jetted Tub
  • Deluxe Room, 1 King Bed
  • Economy Room (Shared Bathroom)
  • Superior Double Room, 1 Queen Bed, Non Smoking, Partial Ocean View

What’s around The Steveston Cafe & Hotel

Top spots nearby

Recommended by this property

  • Gulf of Georgia Cannery (2-minute walk)
  • Steveston Village Historic Waterfront (2-minute walk)
  • Richmond Centre Mall (6 km)
  • Richmond Olympic Oval (6 km)
  • Richmond Night Market (8.7 km)
  • Splashdown (12.4 km)
  • Tsawwassen Mills (12.4 km)
  • Queen Elizabeth Park (14 km)
  • Granville Island Public Market (16.8 km)

Getting around

  • Vancouver, BC (YVR-Vancouver Intl.) - 16 min drive
  • Vancouver, BC (CXH-Harbour Water) - 27 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 118 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 138 min drive
  • Vancouver Pacific Central Station - 37 min drive
  • Vancouver Rocky Mountaineer Station - 37 min drive
  • Vancouver Waterfront Station - 39 min drive

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 9 AM - 11 PM.
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. Reception hours are 9 AM-10 PM on December 24 (Christmas Eve), and 10 AM-5 PM on December 25 (Christmas Day). Guests planning to arrive outside of front desk hours must contact this property in advance. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • One meeting room 1
Services
  • Front desk (limited hours)
Languages Spoken
  • Chinese
  • English
  • French

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Steveston Cafe - This restaurant serves breakfast, lunch, and dinner.

The Steveston Cafe & Hotel’s small print

Also known as

  • Steveston Cafe Hotel Richmond
  • Steveston Cafe Hotel
  • Steveston Cafe Richmond
  • Steveston Cafe
  • The Steveston Cafe Hotel
  • The Steveston Cafe &
  • The Steveston Cafe & Hotel Hotel
  • The Steveston Cafe & Hotel Richmond
  • The Steveston Cafe & Hotel Hotel Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: CAD 250 per stay

Optional extras

Breakfast costs between CAD 10 and CAD 20 for adults, and CAD 5 and CAD 15 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 6.2 From 115 reviews

Poor 2.0
The booking was completely misleading, difficult to weed through the small print and overall Expedia did a very poor job on representing the hotel. 1) When we checked into the hotel we were told that the room we booked had a Shared Bathroom. We could not find any reference to this at all. Perhaps it is buried somewhere among the pages of description but there is no question that a detail like this should be CLEARLY labeled on the room description. It was not labeled at all. 2) We chose this hotel because it is listed on Expedia as "Pet-Friendly" and it clearly says that "Dogs are allowed". However, when we arrived there is a Large sign right at the front desk that says "NO PETS ALLOWED". What were we to do with our dog? We selected this place specifically because it says "Pet-Friendly". This is clearly a huge error. 3) We purchased the "Breakfast Included" option. This was clearly labeled on the receipt that we received. However, when we checked in we were told that "this information was not given to the hotel by Expedia". After considerable discussions with the hotel, we ended up getting what we had believed in all good faith to have paid for. However, as a result of what Expedia listed, we felt extremely uncomfortable for our entire stay. It seems clear that the hotel does what it can, but Expedia is not cooperative with the room descriptions. For things like pets- it is absolutely necessary that special rules need to be clear and transparent not buried deep w
Al, usFamily trip
Good 6.0
My husband and I went to BC for the first time, on very short notice and this place had good reviews, promised a view and was a decent price. We got in late in the evening, and the front desk agent didn't seem to know what he was doing or how to use the computer system. The room was clean, with nice decor but didn't have a mini fridge, so our dinner went to waste. The bed seemed to be a full, instead of a queen and had an extra twin in the room. The room is advertised as a partial ocean view, which is why we chose it over other hotels, but when we awoke in the morning and opened the window...we laughed. The hotels AC unit is right out the window, with an industrial building on the right side. And the ocean view is a tiny little slice that is barely noticeable and not even worth mentioning. The most positive part of our experience was the free breakfast downstairs in an adjoining diner (though the night agent didn't even mention or give us our vouchers), our waitress was the kindest staff person we met in the building. We would not go back to this hotel, its just not worth the price for what you get.
us1 night family trip
Poor 2.0
Owner came out to help the staff when they found out i was an Expedia check in. When she saw that I only paid $89 with tax and on her website it was just over 100 with tax. She apparently felt like she was losing money. They put me in room 7 that did not close and did not lock. The housekeeping staff said “why did they put you in this room they know it doesn’t close?” Slept with the table and pushed in front of the door all night. I am a single lady. My friend alerted the manager on that what would possibly happen and she had no concern. Seriously Expedia why would I ever use you again?!? You could have gotten me killed. If using Expedia guarantees crappiest room......no thank you
Nancy, caOther trip
Very good 8.0
Old, kind of scary, but comfortable too much $$
Very old hotel. What they don’t tell you is that the rooms share a bathroom between the two which is interesting. Luckily there was no one in the room beside me. Rooms are cleanish. Linen seemed clean but the fan had about an inch of dust on it. Do not expect any sort of luxury here. My “tv” was the size of an iPad. No mini fridge, no coffee machine, not even your own bathroom. The hotel seems like the original styling from the old west - quite scary to be honest. Like something out of The Shining. But the bed was comfortable. I was only staying on Xmas eve because I went to a party and didn’t want to drink and drive. I definitely don’t think it was worth the 100$ a night that I spent there (!) but there is only one hotel in steveston. Steveston is a beautiful part of Richmond. Lots of shopping etc. I just wouldn’t stay at the steveston hotel again. Maybe for 30$ a night. I’ve stayed in nicer hostels. Needs a serious upgrade - they’re just not selling the “historic hotel” thing. Although I highly suggest looking up the history on it. Quite interesting.
Cassandra, ca1 night trip
Very good 8.0
Affordable, clean, a good bargain!
Overall the Steveston cafe and hotel was better than we expected. We had room #18, which was a standard king bed room. The room was clean, a good size and a nice view facing towards the water. You couldn’t see the water since it’s a street away, but I enjoyed watching the activity on the street. The fridge in our room did not work. The staff was friendly and helpful with bringing us ice from the pub next door. There is a basket style coffee maker. Coffee cups, drinking glasses and wine glasses (which was nice!) There is a park and running trails very close by (on the dyke). It was nice to walk along the waterfront as well. We had dinner at the pub and breakfast at the cafe. The food was very good at both. We will definitely stay again. An affordable local weekend away for us.
ca1 night romance trip

The Steveston Cafe & Hotel

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