El Palacito Secreto

Photo gallery for El Palacito Secreto

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Pool
Pool
Outdoor pool
Terrace/patio

Overview of El Palacito Secreto

El Palacito Secreto

3.5 star property
3.5-star hotel with 2 outdoor pools, near Paseo de Montejo

9.8/10 Exceptional

20 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Lounge area
The price is AU$457
Price available on 18/8/2022
Map
393 Calle 66, Centro, Mérida, YUC, 97000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Refrigerator in a common area
  • Water dispenser
  • Self-serve laundry
  • Luggage storage
For families
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Mérida Centro
  • Paseo de Montejo - 9 min walk
  • Mérida Cathedral - 6 min drive
  • Yucatan Siglo XXI Convention Center - 24 min drive
  • Plaza Altabrisa - 25 min drive
  • La Isla Mérida Cabo Norte - 30 min drive

Getting around

  • Mérida International Airport (MID) - 19 min drive

About this property

El Palacito Secreto

El Palacito Secreto puts you just 4.8 mi (7.7 km) from the airport and 0.4 mi (0.7 km) from Paseo de Montejo. You can visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include 2 outdoor pools, a terrace, and a garden. Fellow travelers like the helpful staff.

Languages

Dutch, English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
  • Private dining
  • Shared refrigerator
  • Water dispenser

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • In-room accessibility

Languages

  • Dutch
  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Palacito. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

The spa is open daily.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

El Palacito Secreto Hotel Merida
El Palacito Secreto Hotel
El Palacito Secreto Merida
El Palacito Secreto Hotel Mérida
El Palacito Secreto Mérida
El Palacito Secreto Hotel
El Palacito Secreto Mérida
El Palacito Secreto Hotel Mérida

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.9/10

Cleanliness

9.9/10

Staff & service

9.7/10

Amenities

9.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is a hidden gem! Its a real hidden palace. The staff was extremely helpful and always available for advice. The bed was comfortable and showers luxurious. Food was delicious. The place was quite and well kept. My only problem was that wifi was not reaching my room so had to walk across the hallway to get connected
Ali Hassan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jenn, 2-night trip
Verified Expedia guest review

8/10 Very good

THIBAUT, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The name says it all. The hotel is barely noticable on the street unless you are looking for it. When you walk in it opens into a beautiful courtyard that screams "relaxation!". The staff was wonderful and helped us schedule a COVID test to return back home. There was breakfast in the morning to start our day and a nice pool for a swim to end our day. We received a nice massage from the spa too. Note to travelers Merida is VERY hot compared to oceanfront cities. Drink plenty of water.
4-night trip
Verified Orbitz guest review

10/10 Exceptional

This hotel in the US would cost over $1000 per night . It’s such a beautiful boutique hotel, I felt like royalty when staying there. Beautifuly furnished , landscaping and pool areas rival a mansion.
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
The hotel is well kept and updated with modern features. The bath is excellent as well as the staff. Bring a mosquito repellent and you will be set. Very clean and warm staff. Highly recommended!
2-night trip
Verified Hotels.com guest review

8/10 Very good

Amazingly beautiful property , close to the center of Mérida
Elzbieta, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Ellen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is the first hotel my husband has actually ask to stay another night. We stayed here again despite us having a current non refundable amount at another hotel. You walk in and can not believe the amount of detail. Hand carved pillars and tile set against antique furnishings. We stayed in two different rooms and it felt like we were visiting the Queen of England. We purposely did not go see some sights so that we could have and excuse to come back to stay again. Fabulous staff and communication. The breakfast was hand prepared by a chef and was delicious. Only a few blocks from the square and supermarket. We ate at the Mercedo ( many venders) and the pizza place by the square both were excellent. The Mercedo also has live music every night of the week. The ruins Of Uxmal were even better then Chichen Itza. Dzibilchaltun has a fabulous Cenote. You will not be disappointed, I assure you.
Katie, 1-night romance trip
Verified Expedia guest review